Diamond Grace

A little about myself is that I have a little over 6 years of customer service experience from working in the airline industry to the restaurant. I realize that not only do I love to help others but also collaborate with others and make new ideas. I`ve had the honor to assist in opening 6-7 raising canes and train over 50-100 employees. Through my customer service experience I`ve found that I have to work hard to gain more skills and knowledge while also building relationships with others. At this time I'm attending Per scholars to take my career into tech to the next steps and obtain my CompTIA a+ cert and google IT. With my transferable skills like customer service, communication, team collab  conflict resolution and also with what I've recently learned like troubleshooting hardware and printers to network configuration, user and accounts configuration and much more

I have airlines in the customer Service field for  6 years. I’m used to working in a fast pace environment, I have great communication skills, team collaboration, conflict resolution, would consider myself a team leader as well. 

I have Completed my CompTIA A+ certificat. I have knowledge in cloud computin, troubleshooting hardware and softwar, basic coding in powershell and terminal, operating systems mainly windows,