- Comprehensive benefits package - Medical, Dental, Rx, Vision, Life, Disability, 401k with Employer Match, EAP
- Paid Time Off including time off to volunteer in your community
- Casual dress code
- Ongoing training and education
- Build customized Wellness Portals (training is provided) for new clients and perform demonstrations via webinar or onsite meeting when necessary
- Manage client wellness challenges, communications, and track participation
- Work with Sales and the Implementation Team in developing customized programs and program renewals for assigned clients
- Assist Sales and the client by coordinating a smooth contract execution process
- Generate and analyze reports, including but not limited to, wellness program utilization, event participation, and program analysis
- Attend department meetings and client meetings via Microsoft Teams
- A positive attitude and strong customer service background and experience with relationship building
- A demonstrated ability to stay organized and on top of administrative tasks with attention to detail
- Flexible, open to new ideas, and willing to take on new responsibilities
- Proficiency in Microsoft Office, especially Word, Excel, PowerPoint and Outlook
- Ability to travel Nationally approximately 5% of the time when travel is safe.
- This position is a fully remote position, reporting into our home office in Malvern, Pa. Local candidates can have the option of hybrid work in office and remote if desired.
- Because you will be handling confidential client information, you must work from your designated home office. Computer and VPN access are provided. This position's hours will be Monday through Friday 9am to 5pm ET.
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Client Account Manager - Philadelphia, PA, United States - Wellworks For You
Description
We are looking for a Wellness Account Manager to join our team in AugustGrowth opportunities
Our amazing team of Account Managers are the point of contact for all aspects of their client's wellness program.
They actively take an interest in our client's success, adding value by understanding their specific wellness program requirements, incentives and goals & building a longstanding partnership.
They are client facing professionals who are highly organized and can handle multiple projects at a time. Interact with clients and participants daily regarding program details and provides excellent customer service by phone, email, and online chatJob Type:
Full-time