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    Financial Customer Service - Charlotte, NC, United States - BCforward

    BCforward
    BCforward Charlotte, NC, United States

    1 week ago

    BCforward background
    Description
    Transaction Processor BCforward is currently seeking a highly motivated Transaction Processor Role at Charlotte, NC.

    Position Title :
    Transaction Processor


    Location :
    Charlotte, NC


    Anticipated Start Date :
    Tentative start Date 05/01/2024.
    Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date.

    Expected Duration: 3+ Months with a Strong possibility of Extension.

    Job Type:
    Contract 40hr week/Onsite

    Pay Range:
    $17/hr to $19/hr on W2.
    (Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).


    Description:
    Performs business support or technical work, using data organizing and coordination skills.
    Performs tasks based on established procedures.
    In some areas, requires vocational training, certifications, licensures, or equivalent experience.
    Must have OPEX-150 skills or mail room experience.


    General Profile:
    Expands skills within an analytical or operational process.
    Maintains appropriate licenses, training, and certifications.
    Applies experience and skills to complete assigned work.
    Works within established procedures and practices.
    Works with a moderate degree of supervision.


    Functional Knowledge:
    ~ Has developed skills in a range of processes, procedures, and systems.


    Business Expertise:
    Must have OPEX-150 skills or mail room experience.
    Integrates teams for the best outcome and achievement of company goals.
    Impacts a team, by example, through the quality service and information provided.
    Follows standardized procedures and practices.
    Receives regular, but moderate supervision and guidance.


    Leadership:
    Has no supervisory responsibilities.
    Manages own workload.


    Problem Solving:
    Ability to problem solve without supervisory approval.
    Evaluates and selects solutions from established operating procedures.


    Interpersonal Skills:
    ~ Exchanges information and ideas effectively.

    Responsibility Statements
    Captures and validates more complex data.
    Pre-adjudicates documents and corrects data.
    Researches and examines issues and ensures information is available for next steps.
    Conducts extra searches to extract accurate data and inputs the same.
    Completes assignments using multiple source documents to verify data.
    Follows up on pending research documents.
    Returns electronic data forms to the customer for additional information.
    Performs other duties as assigned.
    Complies with all policies and standards.


    Benefits:

    BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.


    Keywords:
    Admin Assistant/ Administrative Assistant/Office Assistant


    About BCforward:

    Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world.

    Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.

    BCforward champions the power of human potential to help companies transform, accelerate, and scale.

    Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years.

    Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.

    BCforward is an equal opportunity employer.

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

    To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum.

    As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information.

    BCforward will only use this information to complete the recruitment process.
    This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States.

    The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position.

    Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.
    Interested candidates please send resume in Word format Please reference job code when responding to this ad.
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