- Responsible for ensuring Virgin Hotel infrastructure and operations standards are communicated and followed by properties and service providers
- Obtains infrastructure and operations trends in the hospitality industry, evaluates them and works with leadership to determine what can and should be a part of Virgin Hotel standards for both existing and future properties
- Assist where needed properties and home office budget for future technology to be placed into the eco system
- Consult with management to determine information requirements and to determine priorities and parameters of new projects; discuss system capacity and equipment acquisitions
- Proactively monitor, maintain and address operations and infrastructure issues as they arise across the portfolio
- Consult with application teams to ensure infrastructure and operations are able to support the business as needed
- Maintains operations and infrastructure roadmap for home office and properties
- Establishes and maintains processes to support cyber security initiatives
- Oversee internal support and managed service and vendor resources to ensure successful delivery of services to hotel operations and guests.
- Prepare progress reports to inform management of project status and any deviation from goals.
- Review reports of computer and peripheral equipment production, malfunction, and maintenance to ascertain costs and plan operating changes.
- Participate in projects as needed to ensure once implemented there is the properties and service providers have adequate documentation to support the new capabilities
- Perform other duties as requested by management
- Have FUN
- Ability to convey information and ideas clearly.
- Ability to evaluate and select among alternative courses of action quickly and accurately.
- Ability to manage a variety of recourses in order to achieve departmental needs.
- Establish and meet deadlines.
- Ability to multi task.
- Have a strong understanding of ITIL (or similar) framework in order to enhance processes
- Effectiveness in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
- Ability to assimilate complex information, data, etc. from disparate sources and consider, adjust, or modify to meet the constraints of the particular need.
- Effectiveness in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
- Ability to work with and understand financial information and data, and basic arithmetic functions.
- Current, legal and unrestricted ability to work in the United States.
- This is a hybrid role based out of Coconut Grove, FL (Miami).
- 5 years of progressive experience in an MIS, systems or related field or a degree or at least 1 year of related experience is preferred.
- Experience in a hotel or related industry is preferred.
- Must be proficient and have working knowledge/experience in industry standard technology platform - Windows, VMWare/Nutanix/etc, Microsoft O365, Security Platforms for NextGen AntiVirus, EDR and SEIM, etc.
- Experienced working with Azure, VMware, Microsoft 365 Admin, Domain Controllers, GPO's, Exchange Admin, SharePoint, Microsoft Volume Licensing is highly preferred.
- Basic knowledge of infrastructure required to deliver company specified line of business applications and in the operation of all hotel-specific systems (i.e. PMS, POS, ERP, etc systems) is essential.
-
Director of Operations
1 week ago
TERH International Miami, United StatesPOSITION TITLE: Direct of Operations · LOCATION: Miami · POSITION OVERVIEW: We are seeking a highly experienced coffee industry professional with a proven track record in operations and franchise management. Demonstrated ability to expand businesses in the coffee chain sector. A ...
-
Director of Operations
3 days ago
Hilton Miami, United StatesDirector of Operations - Embassy Suites Miami Airport · A Director of Operations is responsible for the effective operational management of the hotel so Heads of Department achieve and exceed their revenue and Guest satisfaction targets. · **What will I be doing?** · As Director ...
-
Director, Clinical Operations
1 week ago
Summit Therapeutics Sub, Inc. Miami, United States**Our Mission**: · We have in-licensed Ivonescimab, which is a novel, potential first-in-class investigational bispecific antibody combining the effects of immunotherapy via a blockade of PD-1 with the anti-angiogenesis effects associated with blocking VEGF into a single molecule ...
-
Director of Front Office Operations
1 day ago
Hilton Miami, United StatesDirector of Front Office Operations - Embassy Suites Miami Airport · A Director of Front Office is responsible for directing and administering of all Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. · **Wha ...
-
Director of Operations
3 weeks ago
East Coast Facilities, Inc. Pembroke Park, United States**Major Areas of Focus**: · The Director of Operations (DOO) has P&L responsibility for their business unit. They are directly responsible for all sales in their region and the employees, equipment, real estate, and general infrastructure required for the fulfillment of those sal ...
-
Director of Operations
3 weeks ago
Miami Beach Bum Miami Beach, United StatesCompany Description · Miami Beach Bum is a reef-friendly personal care start-up that provides skin, body, hair, and sun products backed by a marine scientist. Our focus is on creating healthier and sustainable accessible options for our customers. · Role Description · As the Dire ...
-
Operations Director
2 weeks ago
Norwegian Cruise Line Holdings Ltd. Miami, United StatesJOB SUMMARY: Create the strategy and key objectives to deliver full ship charters, large groups, and special events to the highest standard. This role leads the communication strategy between Sixthman, CM&I and Events Teams, with the operational arms of Hotel Operations. The smoo ...
-
Director of Operations
3 weeks ago
ARCADIA HOME CARE Miami, United States· Director of Operations · >> We offer our team the best << · Medical, Dental and Vision Benefits · Continued Education · PTO Plan · Retirement Planning · Life Insurance · Employee discounts · Job Location: Due to the Travel requirements we are open to candidates from these maj ...
-
Director of Operations
1 day ago
Embassy Suites by Hilton Miami International Airport Miami, United States Full timeA Director of Operations is responsible for the effective operational management of the hotel so Heads of Department achieve and exceed their revenue and Guest satisfaction targets.What will I be doing? · As Director of Operations, you will be responsible for the effective operat ...
-
Director of Operations
3 weeks ago
Reef Miami, United StatesJob Description · Job DescriptionSalary: · Who You Will Work For · REEF's mission is to connect the world to your block. · Together we are leveraging the power of proximity to keep our communities moving forward in a sustainable and thoughtful way. · What you will do · The Dire ...
-
Director of Station Operations
2 weeks ago
PrimeFlight Aviation Services Inc Fort Lauderdale, United States**INTRODUCTION** · Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are looking for a career with growth potential and work well in a fast-paced, team-oriented environment, we want to speak to you · **Perks of the job**: ...
-
Director, Clinical Operations
5 days ago
University of Miami Miami, United StatesCurrent Employees: · If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here $) to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please re ...
-
Corporate Director of IT Operations
1 week ago
Virgin Hotels Corporate Office Miami, United StatesJob Description · Job DescriptionWho we are: · We love what we do and what we do is important We believe that everyone should leave feeling better – this means not just our guests, but also our teammates. Everyone should go home feeling better because they learned something new o ...
-
Director, Administrative Operations
3 days ago
UOMUOMUS Miami, United States OTHERCurrent Employees: · If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review ...
-
Director of Operations, Miami
3 weeks ago
Hermès Miami, United States Full timeThe Team: · The Hermès Miami Boutique opened in 2002 and focuses on providing extraordinary service to clients as a part of the Southeastern Region. This position will report to the Managing Director and will work collaboratively with the sales team and selling support teams to ...
-
Director of Operations
2 weeks ago
Miami Beach Bum Miami Beach, United StatesCompany Description · Miami Beach Bum is a reef-friendly personal care start-up that provides skin, body, hair, and sun products backed by a marine scientist. Our focus is on creating healthier and sustainable accessible options for our customers. · Role Description · As the Dir ...
-
Director of Operations
2 weeks ago
Miami Beach Bum Miami Beach, United StatesCompany Description · Miami Beach Bum is a reef-friendly personal care start-up that provides skin, body, hair, and sun products backed by a marine scientist. Our focus is on creating healthier and sustainable accessible options for our customers. · Role Description · As the D ...
-
HR Operations Director
4 weeks ago
Crypto Miami, United States Full timeOur HR team oversees and contributes at both hands-on and strategic levels to support leaders and our employees. While HR, at its core, focuses on the mindful management of the company's relationship with our employees, culture management focuses on the heartfelt aspects of the e ...
-
Operations and Maintenance Director
2 weeks ago
Alper JCC Miami Miami, United States Full timeJob Title: Operations and Maintenance DirectorReports to: Chief Operating OfficerClassification: Full-TimeFLSA Status: Exempt Responsibilities & Duties:Directly responsible for the upkeep of the facility and all its systems · Supervision, training, and oversight of all maintenanc ...
-
Healthcare Delivery Operations Director
3 weeks ago
ASAP Staffing Services Miami, FL, United States Full timeOur client , a non-profit organization, is seeking a passionate and experienced Clinical Director to lead their healing centers. As the Clinical Director, you will play a pivotal role in shaping the future of trauma-focused care. · Provide clinical leadership and guidance to TRC ...
Corporate Director of IT Operations - Miami, United States - Virgin Hotels
Description
Who We Are
We love what we do and what we do is important We believe that everyone should leave feeling better – this means not just our guests, but also our teammates. Everyone should go home feeling better because they learned something new or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole hotel. No-one is more important than anyone else, and unless we are in it together, we can't create that special experience for our guest.
Your Mission
Should you decide to accept it...
The Director of IT Operations & Systems is responsible for providing consistent leadership in the Information Technology area of the company by supplying management with guidance and training. He/she is also responsible for focusing on the technical stability and security of the business, maintaining all infrastructure, platforms, applications and vendor partnership, ensuring acceptable service levels and security controls, ensuring compliance with all federal, state, and local regulations, and safeguarding owners/investors assets.
The Director of IT Operations & Systems is responsible for directing and coordinating the operation of the entire technology landscape and ecosystem, including network, infrastructure, platforms (cloud and on-premise), endpoints, hardware, software and systems company-wide (corporate & hotel), ensuring that all policies and procedures are established, evolved, published and followed, and rectifying any problems which arise. They will do this with a close partnership with our managed service provider and other resources, both internal and external to the home office.
The Nitty Gritty
What exactly you will be doing...
In helping you understand your role in working for a world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your supervisors/managers not listed below in the constant quest to provide "out of this world" customer service experience for our guests:
What Qualities Are We Looking For?
You got skills? If you are able to perform the following, then you have come to the right place...
Background Must Have
Source: Hospitality Online