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    Network Operations Engineer - Alexandria, United States - MSR Collective

    MSR Collective
    MSR Collective Alexandria, United States

    3 weeks ago

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    Description

    Details:

    Network Operations Engineer Position

    We invite an adept Network Operations Engineer to join our dynamic network operations team. If you possess a unique blend of technical expertise in networking, systems, and automation/tooling, you could be an ideal fit. We need a professional who thrives in a high-velocity setting and is passionate about diving deep into operational challenges, finding solutions, and swiftly grasping new technologies and domains.

    Responsibilities:

    • Serve as the principal Subject Matter Expert concerning the operations of our hyper-scale and diverse production networks.
    • Establish critical success metrics focused on quality, efficiency, costs, and timing, and modify these as infrastructure and business needs evolve.
    • Craft and implement operational process enhancements, transitioning improvements into scalable, automated workflows. This includes writing and critically reviewing code to elevate operational proficiency.
    • Lead thorough analysis of intricate technical problems across networks, encompassing both software tooling glitches and hardware/network setbacks.
    • Proactively identify potential operational hazards and devise strategies for mitigation.
    • Facilitate and refine escalation and emergency protocols, conducting comprehensive postmortems and addressing concerns systematically to prevent recurrences.
    • Foster collaborative relationships across departments like Network Engineering, Systems Engineering, Traffic, Logistics, and Program Management. Also, oversee the performance of external vendors.
    • Join the global operations team's on-call rotation.
    • Travel requirement: Approximately 15%, including both domestic and international trips.
    Minimum Qualifications:
    • Engineering degree or a related technical discipline (or equivalent experience).
    • A minimum of 5 years' experience in network operations with significant large-scale network infrastructure exposure.
    • Proficiency in at least one network domain: IP network or CDN/Edge network, inclusive of topology, protocol, hardware, and architectures.
    • Proven track record of working within a global team, coordinating with diverse cross-functional groups in a dynamic environment with minimal supervision.
    • Skilled in programming with high-level languages like Python, C++, Go, etc., and adaptable to learning new languages, technologies, or APIs.
    • Demonstrated experience in setting up and maintaining monitoring, alerting, and repair systems for a production network in a DevOps setting.
    • Bachelor's degree in Computer Science, Computer Engineering, a relevant technical field, or substantial hands-on experience.
    Preferred Qualifications:
    • BS or MS in Computer Science, Computer Engineering, or a related domain (or equivalent expertise).
    • Deep understanding of TCP/IP and IPv6.
    • Familiarity with data-driven analysis techniques.
    • Experience in offering technical direction to external vendors.
    Job Requirements
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