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    Network Operations Engineer - Alexandria, United States - MSR Collective

    MSR Collective
    MSR Collective Alexandria, United States

    3 weeks ago

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    Description
    Network Operations Engineer Position

    We invite an adept Network Operations Engineer to join our dynamic network operations team.

    If you possess a unique blend of technical expertise in networking, systems, and automation/tooling, you could be an ideal fit.

    We need a professional who thrives in a high-velocity setting and is passionate about diving deep into operational challenges, finding solutions, and swiftly grasping new technologies and domains.


    Responsibilities:
    Serve as the principal Subject Matter Expert concerning the operations of our hyper-scale and diverse production networks.

    Establish critical success metrics focused on quality, efficiency, costs, and timing, and modify these as infrastructure and business needs evolve.

    Craft and implement operational process enhancements, transitioning improvements into scalable, automated workflows. This includes writing and critically reviewing code to elevate operational proficiency.
    Lead thorough analysis of intricate technical problems across networks, encompassing both software tooling glitches and hardware/network setbacks.
    Proactively identify potential operational hazards and devise strategies for mitigation.
    Facilitate and refine escalation and emergency protocols, conducting comprehensive postmortems and addressing concerns systematically to prevent recurrences.
    Foster collaborative relationships across departments like Network Engineering, Systems Engineering, Traffic, Logistics, and Program Management. Also, oversee the performance of external vendors.
    Join the global operations team's on-call rotation.


    Travel requirement:
    Approximately 15%, including both domestic and international trips

    Minimum Qualifications:


    Engineering degree or a related technical discipline (or equivalent experience).A minimum of 5 years' experience in network operations with significant large-scale network infrastructure exposure.


    Proficiency in at least one network domain:
    IP network or CDN/Edge network, inclusive of topology, protocol, hardware, and architectures.

    Proven track record of working within a global team, coordinating with diverse cross-functional groups in a dynamic environment with minimal supervision.

    Skilled in programming with high-level languages like Python, C++, Go, etc., and adaptable to learning new languages, technologies, or APIs.

    Demonstrated experience in setting up and maintaining monitoring, alerting, and repair systems for a production network in a DevOps setting.

    Bachelor's degree in Computer Science, Computer Engineering, a relevant technical field, or substantial hands-on experience.


    Preferred Qualifications:


    BS or MS in Computer Science, Computer Engineering, or a related domain (or equivalent expertise).Deep understanding of TCP/IP and IPv6.Familiarity with data-driven analysis techniques.

    Experience in offering technical direction to external vendors.

    Job Requirements
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