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    fleet manager/equipment manager - Charlotte, NC, United States - TMC Transportation

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    Full time
    Description
    TMC Transportation is the nation's largest employee-owned, open deck transportation company.

    Founded in 1972, and headquartered in Des Moines, Iowa, TMC provides expert transportation services and supply-chain management solutions throughout the 48 contiguous states.

    If you're seeking a rewarding career at a dynamic company built on integrity, innovation and dedication to quality and customer service, then join us in our Destination of Excellence.


    TMC Offers:
    ~ Competitive Salary
    ~ Comprehensive Benefit Package
    ~401(k) Plan
    ~ Employee Ownership - ESOP


    TMC Transportation has an immediate full-time opening for a Dedicated Fleet Manager working out of our office in Charlotte, North Carolina.


    PRIMARY FUNCTION:

    The primary function of a Dedicated Fleet Manager is to utilize coaching and leadership skills to manage dedicated drivers and achieve specific goals.

    These goals include meeting pick-up and delivery requirements, maximizing revenue, driver productivity and other established company goals, retaining drivers, and achieving an excellent safety record.


    DUTIES AND RESPONSIBILITIES:
    Review driver check calls to determine driver location and estimated delivery times
    Receive load assignments from Customer Service and review to ensure the appropriateness of such driver work assignments
    Dispatch loads to the drivers (issue load information, loading instructions, directions, routing, and fuel information)
    Call customers to obtain directions information and schedule loading/delivery appointments, as necessary
    Notify Customer Service Department of issues/changes that might impact customer expectations or affect load assignments
    Promote safety throughout all areas of operations, including the dispatching of loads in accordance with the drivers hours of availability
    Focus on driver retention by understanding driver requirements/preferences, by monitoring driver performance to ensure driver requirements are being met, and by keeping drivers informed and motivated
    Identify, track, and resolve performance issues by conducting driver evaluations and driver route and hold meetings
    Resolve driver conflicts, problems, and requests with respect to matters such as, home time, pay, equipment, and load assignments
    Ensure the awareness of and enforce company policies
    Maintain records pertaining to driver performance and productivity
    Other duties may be assigned


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