IT Operations Manager - Charlotte, United States - Sapphire Solutions

Meredith Sinclair

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Meredith Sinclair

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Description
(Junior)

IT Operations Manager (w/m/d) Your challenges with us In the middle of it all:
As a (Junior) IT Operations Manager (w/m/d), you are the central point of contact for IT questions from your internal colleagues


Responsibility:
You are responsible for analyzing and resolving complex problems and ensuring the operation of our on-premise and cloud infrastructures


Hands-on:

You take on the central management and configuration of IT assets with a focus on a comprehensive digital workplace and are happy to tackle your colleagues' problems directly on site.


Keeping an eye on everything:
With our monitoring systems, you have all important systems in view and are responsible for reviewing, resolving, and coordinating alerts with our external service provider


Service:
You not only fix the problem, but also get to the root cause. You actively contribute to shaping the new ITSM area and bring your own ideas.


Teamwork:
Mutual exchange with your colleagues and coordination with external service providers are a matter of course for you.

What to expect from us We are an ambitious team where you can work independently, agilely, and with a lot of responsibility, with plenty of room for your ideas.

With us, you will find a modern workspace, fun at work, and flexible working hours - the best conditions for your work-life balance.

We are well connected by public transport, whether you come by train or car - mobile working is also possible with us.

Become part of our culture, discover something new every day,

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