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Reston

    Property Manager, - Fairfax, United States - Multifamily

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    Full time
    Description

    Job Title

    Property Manager, Multifamily

    Job Description Summary

    Property Managers are responsible for maintaining our communities to a market ready standard, ensuring high level of service at all times. Property Managers are also responsible for building and motivating high performing teams to maximize the performance of the property.

    Job Description

    Essential Job Duties:

    • Ensuring the smooth running of our community in a fast-paced environment. Overseeing all operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc.
    • Providing superior customer service and communication to our residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation, and profitability. Complete lease/renewal paperwork to ensure completion to completion to company standards.
    • Track and evaluate advertising, and all client traffic.
    • Developing, mentoring, leading, and managing a high-performing, cohesive team, including leasing, customer service, maintenance, and management personnel, in order to maximize their engagement and minimize turnover.
    • Driving revenues with your thorough understanding and analysis of competition and development
    • of creative marketing programs.
    • Leading by example. Instilling, maintaining, and modeling the Cushman & Wakefield's mission to be the best national management company.
    • Supervise day-to-day operations of entire on-site team, ensuring that all Pinnacle policies and procedures are being followed.
    • Maintain effective on-site staff through interviewing, hiring, and coaching team as necessary.
    • Maintain residents' files in accordance with company's standards.
    • Maintain a positive living environment for community residents through prompt conflict resolution and consistent follow-up.
    • Manage and maintain all aspects of overall community budget and finances.
    • Work with leasing staff to ensure that leasing/marketing goals are being met.

    Competencies:

    • Effective communication and customer service skills
    • Computer literate, including Microsoft Office Suite and internet navigation skills
    • General office, bookkeeping and sales skills and excellent oral and written communication skills
    • Determine leasing opportunities of staff and work on goal setting, improving the performance of each staff member.
    • Supervise day-to-day operations of team, ensuring that all C&W policies and procedures are being followed.
    • Work with leasing staff to ensure that leasing/marketing goals are being met.
    • Be able to manage a team
    • Perform any other related duties as required or assigned.


    Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative​ Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.

    In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at or email . Please refer to the job title and job location when you contact us.

    In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, email or All inquiries not related to accommodations will go unanswered.

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