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    Sr Clinical Team Lead - Boise, United States - Idaho State Job Bank

    Idaho State Job Bank
    Idaho State Job Bank Boise, United States

    1 day ago

    Idaho State Job Bank background
    Description


    Sr Clinical Team Lead at Sedgwick in Boise, Idaho, United States Job Description Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague.

    A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It's an opportunity to do something meaningful, each and every day. It's having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.

    A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve.

    If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you're someone who cares, there's a place for you here.

    Join us and contribute to Sedgwick being a great place to work. Great Place to Work Most Loved Workplace Forbes Best-in-State Employer Sr Clinical Team Lead


    PRIMARY PURPOSE :

    To ensure efficient, cost effective, and high quality delivery of case management services to clients for multiple business lines by supervising and training multiple units of colleagues located on-site at client locations, overseeing the management of cases worked by field specialists, and providing expertise in client union involvement and client specific case management requirements; and to ensure customer satisfaction through the provision of these services and through dealing directly with multiple business line claims managers, supervisors and examiners utilizing the account management process.

    ESSENTIAL FUNCTIONS and RESPONSIBILITIES + Plans for staffing needs including succession, bench-strength, and new business. + Establishes business plan with goals and objectives for the area and locations/offices.

    + Establishes policy and procedures to assure compliance to best practices, claims management services standards, state regulations, and client service requirements.

    + Supervises, coordinates, and reviews the work of assigned staff for a single business line while on-site at client locations.

    + Makes budget recommendations; manages assigned budget to ensure achievement of unit financial goals. + Acts as liaison between telephonic and onsite case management. + Participates in account support and management. + Provides expertise in client specific case management requirements and in client union involvement. + Provides e To view full details and how to apply, please login or create a Job Seeker account
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