- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Ensure the office is well-maintained, and continuously equipped to successfully meet customer needs and to market relevant products.
- Excellent communication skills - written, verbal, and listening
Highly organized and detail-oriented - Experience in customer service required
- Experience in managing customer service preferred
- Experience in sales preferred
- Proactive in problem-solving
- Able to work in and manage a team environment
- Experience in Windows computer applications
- Able to coordinate and collaborate with others to achieve agency goals.
- Able to succeed in a fast-paced environment
- Able to obtain Property and Casualty License
- Able to obtain Life and Health License
- Paid time off (holidays and personal/sick days)
- Salary plus commission/bonus
- Health benefits
- Growth potential/opportunities for advancement within my agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- Our office is located in Bristol, CT.
- Before becoming a State Farm Agent, I was previously employed as a State Farm Agent Team Member.
- We currently have 5 team members at our agency.
- Additional languages spoken: Spanish
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Office Manager - Southbury, United States - Matthew Bub - State Farm Agent
Description
ROLE DESCRIPTION:AsOffice Manager - State Farm Agent Team Member withMatthew Bub - State Farm Agent, you equip our agency to continually achieve its goals. You empower our agency by implementing and supporting office policies and consistently ensuring the execution of advantageous customer experiences. By alongside other team members, you create smooth operations to actualize the opportunities offered to people by insurance products and financial services.As an organized and detail-oriented professional, your skillset promotes the basis for people in our community to have something they need. Matthew Bub - State Farm Agent is eager to bring aboard your collaborative presence.
RESPONSIBILITIES:
We're Hiring
We are a very busy office and are looking for our next great team member. We are a growing agency with big dreams and lots of potential. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it Our team is comprised of results-oriented individuals that are serious about their development. If you want to work in an environment that is fun, challenging, and rewarding, then Matthew Bub - State Farm Agent may be the right fit for you
About Our Agency
State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
