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Pine Brook

    Project Superintendent - Pine Brook, United States - Capital Staffing Solutions, Inc.

    Capital Staffing Solutions, Inc.
    Capital Staffing Solutions, Inc. Pine Brook, United States

    3 weeks ago

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    Description

    Project Superintendent/Construction (2)

    6 months to perm.

    Office: Pine Brook, NJ

    Site Location: Spring Valley, NY

    No C2C, Agencies, or Referrals.

    School retrofit project, mostly HVAC work with some general construction/renovation work and asbestos proofing.

    MUST HAVE:

    • HS Diploma – (Certificate/degree from college or technical school with one (1) year related experience and/or training; or three (3) years of related experience and/or training with HS Diploma/GED.)
    • 2+ years of experience in dispatch or light project management. Would consider fleet dispatch (has hired them before) but prefers technician dispatch experience.
    • Must have excellent Customer Service skills - need to be extremely comfortable and effective on the phone.
    • Must be organized with the ability to multi-task and prioritize daily interruptions.
    • Strong attention to detail and enjoy working in fast paced environment.
    • Knowledge of Word, Excel, Outlook, and Windows.

    NICE TO HAVE:

    • Familiarity with the operation of Energy Management Systems, HVAC Systems and/or Temperature Controls preferred
    • Working with a crew (similar to technicians they will work with). They'll work with a crew of 10-15 Field Techs.

    Summary: We are looking for a dispatcher/resource coordinator to coordinate technicians to go to sites. All work through phone & email. No walk-in customer service.

    In this role, you will be responsible for planning, coordinating, controlling, and directing activities of operational resources. Ultimately, this individual will coordinate the execution of service agreements and repair work. This includes procuring the appropriate labor and materials for work completion within financial standards. Customer interaction, communicating with the Field Technicians, and coordinating job priorities with Service Managers will be an everyday occurrence.

    Responsibilities:

    • Coordinates service resources, dispatches and assigns team members to project.
    • Schedules personnel, materials, sub-contractors and equipment based on project needs, skill sets, and availability.
    • Interacts and communicates with all Service Managers and HVAC Field Technician Supervisor to assign/dispatch Controls Technicians and HVAC Technicians
    • Coordinates operations interaction with the Parts Department and Acquisition, as necessary.
    • Maintains customer satisfaction by investigating concerns, routing them to the assigned staff, and responding to special requests.
    • Generates work orders, reviews project paperwork, forwards project paperwork to Project Administrators, and generate various reports.
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