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    IT SPECIALIST - Montgomery, United States - Department of the Army

    Department of the Army
    Department of the Army Montgomery, United States

    1 week ago

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    Description
    Duties Serves as project leader responsible for developing, assigning, and coordinating duties and projects for systems administrators. The project members are specifically assigned to one or more of the multiple system platforms located throughout the state.

    • Develops, modifies, and tests overall system backup and recovery strategies for all systems.
    • Serves as the technical expert and focal point for installation, configuration and testing of hardware and software associated with multiple operating systems and computer platforms.
    Provides technical assistance and analysis to other IT personnel involved in system design, programming, database design, and adapting commercially available software. Determines equipment requirements, communications, and interfaces with other systems. Evaluates machine usage based on current usage patterns and develops plans for the acquisition of hardware and software needed to support future IT requirements.

    • Serves as the senior systems administrator responsible for planning, coordinating, modifying, implementing, and troubleshooting to support customer needs.
    Work pertains to the administration of all systems including ensuring the efficient integration between systems as well as compatibility with local area network (LAN) and wide area network (WAN) infrastructure.

    • Analyzes, evaluates, and recommends hardware/software changes to various computer systems.
    Considers factors such as compatibility with standard systems, conversion or implementation costs, and impact on existing equipment.

    • Develops guidelines, standard operating procedures (SOPs), bulletins and flyers concerning the operation/use of C4 systems, services, and activities.
    Provides interpretations of higher authority regulations and guidance concerning IT system activities/services and coordinates with internal departments and external agencies concerning the resolution of problem areas encountered. Advises the information management staff on issues pertaining to operating systems and hardware status.

    • Plans and schedules the installation of new or modified hardware, operating systems, and software applications.
    Directs testing of vendor-provided software. Develops, documents, coordinates, updates and validates the state Continuity of Operation Plan (COOP) procedures for system disaster recovery.

    • Implements operating system releases and maintains the operational status of systems.
    • Performs security management in accordance with NGB regulations and state policies.
    Develops and analyzes local policies regarding system access, network rights, and physical access to systems and equipment.

    • Develops policy for all systems storage requirements throughout the state.
    Designs and modifies the storage structure and correlation between systems. Modifies system parameters on multiple operating systems, integrating the use of Storage Area Networks (SAN), to achieve maximum system efficiency. Analyzes system operations to identify bottlenecks and takes action to resolve problems and ensure optimal performance and consistency.

    • Troubleshoots problems and implements changes on multiple computer platforms.
    Diagnose system failures to isolate source of problems between equipment, system software, and application programs. When problems are found, modifies code, devises fixes, documents problems and advises responsible vendor or other outside party. Interacts with peers and vendors to resolve hardware and software problems and reports unresolved problems to the appropriate party.

    • Coordinates with specialists and managers at higher levels to obtain information for interfacing with systems at those levels and to facilitate the acquisition and exchange of information technology.
    Serves as the organization authoritative expert at meetings and seminars designed to arrive at solutions for mutual systems administration problems.

    • Performs other duties as assigned.
    PLEASE CONTACT HRO FOR COMPLETE POSITION DESCRIPTION. Requirements Conditions of Employment * NATIONAL GUARD MEMBERSHIP IS REQUIRED. If you are not sure you are eligible for military membership, please contact a National Guard recruiter prior to applying for this position. * This is an excepted service position that requires membership in a compatible military assignment in the employing state's National Guard, required prior to the effective date of placement. * Selectee will be required to wear the military uniform. * Applicants who are not currently a member of the National Guard must be eligible for immediate membership and employment in the National Guard in the military grade listed in this announcement. * May occasionally be required to work other than normal duty hours; overtime may be required. * May be required to successfully complete a probationary period. * Participation in direct deposit is mandatory.


    Qualifications MILITARY REQUIREMENTS:

    This is an excepted service position that requires membership in a compatible military grade in the Alabama Army National Guard.

    Applicants who are not currently a member of the Alabama Army National Guard must be eligible for immediate membership.

    If you are not sure you are eligible for military membership, please contact an Alabama Army National Guard recruiter at prior to applying for this position.


    MAXIMUM MILITARY RANK:

    MSG *Other Requirements:
    For positions requiring the operation of motor vehicles, candidates must have a valid state driver's license


    EXPERIENCE REQUIREMENTS:

    Each applicant must fully substantiate (in his/her own words) that he/she meets the requirements of the Specialized Experience listed below: Otherwise, the applicant will be considered unqualified for this position.

    DO NOT COPY THE VACANCY ANNOUNCEMENT OR THE POSITION DESCRIPTION. DOING SO MAY RESULT IN DISQUALIFICATION FOR THE POSITION.


    GENERAL EXPERIENCE:
    For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below.

    The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled.

    * Attention to Detail - Is thorough when performing work and conscientious about attending to detail.

    * Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

    * Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

    * Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.


    SPECIALIZED EXPERIENCE:
    1-year specialized experience equivalent to at least the next lower grade.

    Experience, education, or training that approaches techniques and requirements appropriate to an assigned computer applications area or computer specialty area in an organization.

    Experience planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls.

    Experience that required adaptations of guidelines or precedents to meet the needs of the assignment. Experience preparing documentation on cost/benefit studies where is involved summarizing the material and organizing it in a logical fashion.


    KNOWLEDGE REQUIRED BY THIS POSITION:
    Education Generally, not applicable.

    Additional information If you are a male applicant who was born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency ( ).

    * Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package.

    As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.

    Opens in a new window Learn more about federal benefits .

    Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.

    Contact the hiring agency for more information on the specific benefits offered.

    How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above.

    Once the announcement has closed, your resume and supporting documentation will be used to determine if you meet the qualifications listed on this announcement.

    If you are minimally qualified, your resume and supporting documentation will be compared to your responses on the assessment questionnaire to determine your level of experience.

    If you rate yourself higher than is supported by your application package, your responses may be adjusted and/or you may be excluded from consideration for this position.

    If you are found to be among the top qualified candidates, you will be referred to the selecting official for employment consideration.

    * Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package.

    As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.

    Opens in a new window Learn mor
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