Jobs
>
Leesburg

    Technical Writer/Documentation Specialist - Leesburg, United States - BDR Solutions

    Default job background
    Full time
    Description
    BDR Solutions, LLC, (BDR) supports the U.S. Federal Government in successfully achieving its mission and goals. Our service and solution delivery starts with understanding each client's end-state, and then seamlessly integrating within each Agency's organization to improve and enhance business and technical operations and deployments.

    BDR is seeking a Technical Writer/Documentation Specialist to join our growing team This position will be performed virtually from the individual's home office working on EST time schedule. This position requires US Citizenship with a Public Trust or the ability to obtain one.

    (Military Veterans are highly encouraged to apply).

    Role Overview:

    We are actively seeking a skilled Technical Writer to join our Software Development and Support program, utilizing ServiceNow's Enterprise Service Management (ESM) platform for a high-profile Federal agency. This role is essential for creating, maintaining, and enhancing documentation that supports the development, implementation, and ongoing support of software solutions. The ideal candidate will not only be responsible for producing user-friendly manuals, guides, and documentation but also for developing and delivering key program artifacts, including weekly, monthly, and quarterly reports. This position requires a collaborative approach to work closely with project teams, an ability to understand complex technical concepts, and exceptional writing skills to ensure all documentation and reports are accurate, comprehensive, and accessible.

    Responsibilities:
    • Documentation and Report Creation: Generate detailed documentation for software applications, such as user manuals, installation guides, and release notes, along with timely weekly, monthly, and quarterly program reports that highlight progress, achievements, and milestones.
    • Collaborative Information Gathering: Collaborate with software developers, project managers, and technical teams to collect necessary information on system functionalities, updates, and program metrics for accurate and informative documentation and reports.
    • Quality Assurance and Editing: Ensure all technical documents and reports are of high quality, adhering to grammatical standards, technical accuracy, and organizational style guides.
    • Content Management and Feedback Integration: Manage documentation and report repositories for optimal user access and incorporate user and stakeholder feedback to improve the usefulness and clarity of all materials produced.

    Required Minimum Qualifications:
    • Must be a US Citizen with the ability to pass a background check and receive a Public Trust clearance.
    • Bachelor's degree is required.
    • 3-6 years of relevant experience.
    • 8 years of relevant experience may be substituted for education.
    • Proficient in Microsoft's Office Suite of products (Word, PowerPoint, etc.).
    • Strong attention to detail to ensure accuracy and consistency in documentation.
    • Exceptional writing, editing, and proofreading skills, with the ability to communicate complex information in a clear and concise manner.
    • Excellent written and verbal communication abilities.

    Desired Skills and Qualifications:
    • ITIL v3 and or ITIL V4 Certification(s) is highly desirable.
    • ServiceNow Certification(s) in any modality is highly desirable.
    • Familiarity with technical concepts is a plus.
    • Experience in Technical Writing and Reporting: Proven track record of technical writing in software development settings, with a specific focus on developing and delivering program artifacts such as reports.
    • Technical Savvy: Familiarity with ServiceNow's ESM platform or similar technologies, with a keen ability to quickly understand complex technical concepts and translate them into user-friendly content.
    • Strong Communication and Detail Orientation: Outstanding written and verbal communication skills, coupled with an unparalleled attention to detail, ensuring the accuracy and clarity of documentation and reports.
    • Effective Project Management: Excellent organizational and project management skills, capable of handling multiple tasks and projects under tight deadlines, with a focus on delivering high-quality documentation and timely reports.
    • Preferred experience in federal projects and familiarity with federal documentation standards.
    About BDR Solutions:

    BDR Solutions delivers IT expertise and solutions that improve American lives through the modernization of government systems for health benefits, social services, and disaster relief. We are a service-disabled veteran-owned, 8(a), HUBZone small business—recognized for reliable and sustainable outcomes scaled to our client's mission needs.



  • Strategic Technology Institute, Inc. (STi) Bethesda, United States

    Job Overview: · STi We are seeking a detail-oriented and organized Document Specialist to join our team. As a Document Specialist, you will be responsible for managing and organizing various types of documents, ensuring accuracy and efficiency in document processing. · Duties may ...


  • TekwissenGroup Frederick, United States

    **Description**: · - Provides clerical and administrative support related to documentation processes and systems. Creates logbooks and other control issued documents. · - Assists in maintaining the document archival room. · - Responsible for filing and maintenance of controlled d ...

  • Fladger Associates

    Document Specialist

    1 week ago


    Fladger Associates Frederick, United States

    Responsibilities: · - Excellent employment opportunity for a QA Associate I in the Frederick, MD area. (onsite) · - Provides clerical and administrative support related to documentation processes and systems. · - Creates logbooks and other control issued documents. · - Assists in ...


  • Win Win Operations Bethesda, United States

    **ATTENTION: YOU MUST ANSWER ALL APPLICATION QUESTIONS AND SUBMIT THE REQUIRED SUBMITTALS (IF APPLICABLE) TO BE CONSIDERED FOR THIS POSITION.** · ABOUT US · Win Win Operations is a leading staffing firm that specializes in providing qualified professionals in various industries f ...


  • Catalent Manassas, United States

    *** · Manassas provides expanded capabilities in soft chews and lozenges. The site has the capability to manufacture cold-processed soft chews for nutritional supplements and nutraceuticals, as well as small batch lozenges. With extensive development and manufacturing expertise a ...


  • Imagex Inc. Reston, United States

    **Who we are**: · **Imagex, Inc.** is a full-service document management solutions provider based in Reston, VA. An exclusive Canon scanner dealer. Imagex has over 30-years in the DC/MD/VA market, ranging from federal, state, and local governments to non-profit associations, comm ...


  • CNA Arlington, United States

    PRIMARY PURPOSE · This role sits in the Chief Research Office (CRO). The Research Publications Group (RPG) produces and disseminates high-quality technical reports and other deliverables for sponsors, clients, and public consumption. We ensure that all documents meet CNA's writin ...


  • General Dynamics Information Technology Fairfax, United States Paid Work

    Req ID: RQ173292 · Type of Requisition: Regular · Clearance Level Must Be Able to Obtain: None · Public Trust/Other Required: SSBI (T5) · Job Family: Technical Documentation · Skills: · Deliverables Management,Technical Documents,Technical Writing · Experience: · 8 + years of rel ...


  • Zillion Technologies Vienna, VA, United States

    THIS IS A DIRECT CLIENT REQUIREMENT · Those authorized to work without sponsorship are encouraged to apply please. · Reach Saakshi Sahni - CALL -703- NOW- 955- PLEASE 1070 · Job Title: Documentation Specialist · 100% REMOTE ROLE · Duration: Through December 31st 2024 · $$ BEST R ...


  • Unavailable Arlington, United States

    Overview · Systems Planning and Analysis, Inc. (SPA) delivers high-impact, technical solutions to complex national security issues. With over 50 years of business expertise and consistent growth, we are known for continuous innovation for our government customers, in both the US ...


  • Chenega MIOS SBU Arlington, United States

    Req ID: 30667 · Summary · Documentation Specialist - Senior · Arlington, VA · Chenega Systems (CS) provides federal agencies empowered solutions in Cybersecurity and Data Visualization. Our Subject Matter Experts offer decades of experience working in the federal marketplace and ...

  • Sonic Automotive

    Document Specialist

    1 week ago


    Sonic Automotive Rockville, United States

    Document Specialist (Finance) - Audi Rockville in Rockville, MD at Sonic Automotive · Job Type: · Other · Experience: · Associate · About · At · Audi Rockville, · a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow an ...


  • Integrated Resources, Inc ( IRI ) Frederick, United States

    Onsite · M-F (exact days / hours worked to be confirmed with hiring manager during the interview process) · Provides clerical and administrative support related to documentation processes and systems. Creates logbooks and other control issued documents. Assists in maintaining the ...


  • LAUNCHTECH Arlington, United States

    Job Description · Job DescriptionNOTE: Must be a US Citizen to be considered for this position · Overview · We are seeking a Documentation Specialist, an essential member of a team supporting Hybrid Agile development projects within a Software Development and Support program that ...


  • LAUNCHTECH Arlington, United States

    Job Description · Job DescriptionOverview · We are seeking a Documentation Specialist, an essential member of a team supporting Hybrid Agile development projects within a Software Development and Support program that utilizes ServiceNow's Enterprise Service Management (ESM) platf ...

  • Building Infrastructure Group, Inc.

    Document Specialist

    1 week ago


    Building Infrastructure Group, Inc. Fairfax County, United States

    Job Description · Job DescriptionPosition Responsibilities · Responsible for providing administrative and computer aided design functions in support of multiple short and long-term company projects including, but not limited to: · Attending internal project coordination/kickoff m ...


  • Bay Systems Consulting Inc. Chantilly, United States

    Job Description · Job DescriptionACTIVE SECRET CLEARANCE REQUIRED · Document Control Specialist – Level II / Inventory Control Specialist II · Bay Systems Consulting - ManTech is seeking a motivated, career and customer-oriented Inventory Control Specialist II to join our team in ...


  • Creators Wanted Frederick, United States

    Supports clients GxP Document Control function for all departments within research and development and manufacturing operations. · Note · : · This is an evergreen posting for future positions within our team. If you would like to be considered during the next round of hirings a ...

  • North Spring Behavioral Healthcare

    Medicaid Specialist

    2 days ago


    North Spring Behavioral Healthcare Leesburg, United States

    **North Spring Behavioral Healthcare, Inc. **is a multifaceted behavioral healthcare system comprised of three programs to serve children and adolescents with a broad spectrum of psychiatric service needs. Programs of service include an 87-bed, Virginia Department of Behavioral H ...


  • Volkert Inc Springfield, United States

    Job Description · Job DescriptionAre we the road to your future? · Volkert is employee owned and a Top 100 design firm, committed to providing clients with creative solutions for sustainability, including improvements to infrastructure, the environment, and natural resources. Fou ...