- Agent & Client Services Representative, which is a requirement.
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Customer Service Representative
1 week ago
Florida One Insurance Fort Lauderdale, United StatesWe are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSR ...
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Customer Service Representative
5 days ago
Armchem International Corp Fort Lauderdale, United States_**Do you have a great way with people? Are you friendly, upbeat and naturally always going above and beyond?**_ · - **Then our Customer Service position is perfect for you. This is an excellent opportunity to gain hands-on experience with a fast-paced and growing business. Here ...
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Customer Service Representative
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Air Around the Clock Fort Lauderdale, United StatesBusy A/C company in Sunrise needs to hire FULL-TIME and PART-TIME customer service agents to answer busy phones and write up service calls. · The FULL-TIME position will require night and weekend hours. Lots of overtime available. · PART-TIME position is nights and weekends only. ...
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David rodriguez insurance agency Fort Lauderdale, United StatesOverview: · **Duties**: · - Market and sell various insurance products to individuals and businesses · - Develop and maintain client relationships through effective communication · - Provide guidance on insurance coverage options and tailor policies to meet clients' needs · - Neg ...
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USA Windows and Doors Fort Lauderdale, United States**Company**:Established Home Improvement Company focused on energy-efficient Impact Windows and Doors**.** · **Position**: · Home Improvement Inside Bilingual English Spanish Sales Representative · **Required Skills**: · - Strong Effective sales skills · **Experience**: · - 3-5 y ...
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Broward Health Corporate ISC Fort Lauderdale, United StatesBroward Health Corporate ISC · Shift: Shift 1 · FTE: · Summary: · Serves as the leader of the Centralized Patient Access Services (CPAS) administrative oversight for the Nurse triage team, pre-registration, transfers, and admissions from the Patient Logistics Center (PLC) and pa ...
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The O'Connor Group Fort Lauderdale, United StatesOur client, Industrial Shadeports, is hiring an Inside Sales and Customer Service Representative in the the Fort Lauderdale market · Industrial Shadeports' growth has created the need to add a new Inside Salesperson to our operations in Fort Lauderdale, Florida. The Inside Sales ...
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Customer Service Representative
1 week ago
Caliber Collision Hollywood, United States**JOB SUMMARY** · **Caliber Collision** has an immediate job opening for a **Customer Service Representative **to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to internal and external customers, monitoring ...
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Customer Service Representative
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Chewy Hollywood, United States**Our Opportunity** · Do you have an infectious personality and a desire to engage in meaningful conversations while helping others? If you answered yes, this might be the purr-fect role for you · Chewy is revolutionizing the pet industry as one of the fastest-growing e-commerce ...
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Customer Service Representative
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Florida One Insurance Pompano Beach, United StatesWe are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSR ...
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Customer Service Representative
1 week ago
Broward County Board of County Commissioners Pompano Beach, United States**REQUIREMENTS AND PREFERENCES**: · - ANNOUNCEMENT IS OPEN UNTIL A SUFFICIENT NUMBER OF APPLICATIONS ARE RECEIVED AND MAY CLOSE AT ANY TIME. · The Water and Wastewater Services Business Operations Division (WWS-BOD) is seeking a self-motivated, organized, and reliable Customer Se ...
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Customer Service Representative
1 week ago
Speakeasy Fitness North Hollywood, United StatesSpeakeasy Fitness Club - where the energy is electric and the music brings life like no other. · We are a sales-driven company, we offer competitive pay, benefits, and a complimentary membership. We are looking for energetic go-getters eager to join our sales team, who are hungry ...
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Customer Service Representative
1 week ago
Kat Stevenson - State Farm Agent Hollywood, United States**Position Overview**: · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only State Farm insurance and fin ...
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Customer Service Representative
1 week ago
Florida One Insurance Margate, United StatesWe are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSR ...
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Customer Service Representative
1 week ago
David rodriguez insurance agency Coconut Creek, United StatesPay: $53, $76,460.00 per year · **Benefits**: · - Dental insurance · - Flexible schedule · - Health insurance · - Paid time off · - Vision insurance · Experience level: · - 1 year · Shift: · - Evening shift · - Morning shift · Weekly day range: · - Monday to Friday · - Weekends a ...
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Patient Service Representative
26 minutes ago
Eye Surgery Associates Pembroke Pines, United StatesOverview: · **Eye Surgery Associates is searching for an energetic, patient focused, team oriented **Patient Service Representative** for our multi-specialty ophthalmology practice in Pembroke Pines, Florida. Great work hours, no major holidays, a robust benefits package, a team ...
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Bs Customer Service Representative
4 days ago
Toyota North Hollywood Inc. North Hollywood, United StatesAs a Customer Service Representative, you'll be responsible for managing inbound and outbound calls as well as scheduling appointments. Support in processing, verifying, and distributing information to customers You will be the leading support to our Body Shop team. · This is a f ...
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Customer Service Representative
2 weeks ago
J&G Insurance Services Pembroke Pines, United StatesJob Summary: · - Manage large amounts of incoming calls · - Direct these calls to the right agent · - Generate sales leads for CSRs · - Identify and assess customers' needs to achieve satisfaction · - Build sustainable relationships of trust through open and interactive communica ...
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Customer Service Representative
1 week ago
PS Communications Miami Gardens, United States**PS Communications **is a fast-growing business consulting firm taking over the Miami area and looking for the next great addition to our Customer Service Team. We are nationally recognized as a premier promotional provider for our renowned clients. We have expanded our telecomm ...
Agent & Client Services Representative - Fort Lauderdale, United States - Universal Insurance Holdings
Description
Know your rightsInform yourself of your rights and responsibilities by reviewing the content provided in the list below.Employment Eligibility (e-Verify): English & SpanishRight to work: English / SpanishIt's fun to work in a company where people truly BELIEVE in what they're doingWe're committed to bringing passion and customer focus to the business.
The Agent & Client Services Representative is essentially an entry level customer service representative in training. Due to this being a trainee position, those in this role will receive frequent training, development and testing in order to become a Level IThe following are the usual, basic and essential functions of the position. These functions are not to be construed as an exhaustive list of all responsibilities, duties and skills required.
Essential Job FunctionsHandle high call volumeAnswer questions about products, services, and processing proceduresTake payments on new and existing accountsNote details of all calls and/or transactions on the policy or claim file.
Utilize our internal claims system to record, track and monitor insurance claims.Resolve customer grievancesRespond to all inbound consumer and agent calls and written correspondences in a timely and professional mannerManage and utilize time effectively to ensure the department meets the required service levels for improved customer satisfaction resultsAdhere to policies and procedures of employee handbookPerform other duties as assignedRequired Knowledge, Skills & AbilityThorough knowledge of UPCIC underwriting/claims manuals, procedures, policy administration and workflow applicationReliable and consistent adherence to attendance policiesExcellent communication and interpersonal skillsExcellent reading comprehensionAbility to accomplish daily goals and meet performance targetsAbility to manage multiple tasks simultaneouslyAbility to operate in various software programs simultaneouslyMeet and exceed call quality expectationsProficient in Microsoft Office including Word, Power Point and ExcelMust be able to pass a background check to acquire the Florida Personal Lines Insurance Agent License or Florida General Lines Insurance Agent License (2-20)
Dedicated and separate high-speed Internet with at least 50 Mbps download and 10 Mbps upload speeds:
DSL or Cable (no wireless or satellite ISPs allowed)This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position.
Duties, responsibilities and activities may change at any time and the employee is expected to perform such other duties as may be assigned.
Employee signature below constitutes employee's understanding of the requirements, essential functions and duties of the position.Benefit HighlightsIndustry leading medical, dental and vision insurance plan401(k) Retirement Plan with a company match of 100% on up to 5% of compensation (match is fully-vested immediately)Generous PTO policyEligible for performance based bonuses