- Enter and maintain pricing and customer details in appropriate systems.
- Verify customer pricing and terms of sale and maintain customer quotations, summary billing setup and rebates in ERP system.
- Communicate with Sales group to ensure customer pricing and requirements are understood and correctly input into Price Offer Management s ystem as well as ensure that all are informed of key issues/accounts.
- Input accurate customer order information into SAP in accordance with procedures set forth by the department Manager.
- Communicate with plant shipping department to provide order information and set delivery dates on a timely basis to facilitate production planning and scheduling.
- Follow up with transportation suppliers and warehouse suppliers to ensure that orders are shipped as scheduled, and advise customer of shipping details.
- Process returns, credits and debits in SAP in accordance with existing procedures.
- Coordinate imported products via the chain order process in SAP.
- Coordinate orders with third party suppliers through the third-party order process in SAP.
- Monitor the resolution of customer problems and/or complaints resulting from incorrect pricing, non-conforming products and other related issues.
- Performs other duties as assigned.
- Solid communication skills both written and verbal.
- Excellent organizational and interpersonal skills.
- Computer skills and proficiency with automated sales systems.
- Ability to input data quickly and accurately and function in a fast-paced environment.
- Ability to perform multiple tasks under pressure and analyze problems with minimum supervision.
- Ability to maintain confidential information at all times.
- Working knowledge of Microsoft Word and Excel.
- Working knowledge of SAP.
- Experience with distribution or manufacturing of products, preferably multiple products
- SAP Experience
- This is very helpful due to the large portfolio of vendors/products we have to deal with
- Candidates with this background have gotten less overwhelmed since they are used to handling multiple products
- Order to Cash experience
- Experience with a portfolio of accounts
- Experience in a fast-paced environment
- Multi-tasking abilities
- Interaction with Sales/purchasing is helpful
- Logistics is a plus
-
Service specialists for dialogue marketing
3 weeks ago
Horizon Group Kings Mills, OH, United States Freelance**Who is this apprenticeship perfect for?**: · Are you friendly and confident in your demeanor and communication skills? Do you enjoy interacting with others and communicating? Then you have great qualifications for the role of Service Specialist for Dialogue Marketing. · As you ...
-
Service Parts Specialist
1 week ago
Makino Mason, United StatesSERVICE PARTS SPECIALIST · This position is hybrid and responsible for communicating with internal and external customers via the telephone, email, or written correspondence, for part quotations, orders and technical information. Aids in internal and external part number identif ...
-
Customer Service Specialist Oes
3 weeks ago
Infinity Systems Marathon, OH, United States Freelance**Location: Marathon, OH · **Function: Administration / Support · **ID: 5255 · **Take your career to the next level.** · **RONAL GROUP - Leader in lightweight wheels.** · When it comes to lightweight wheels, no one can compete with us - as the market leader and partner of all ren ...
-
SilverLinx Hamilton City, United StatesAre you someone who always keeps everything organized and sorted in your life? Are you also quick, punctual, and have an open and friendly personality? In Hamilton City, we are looking for experts in sorting, documenting, and transporting mail. With some experience in the company ...
-
Independent Medical Evaluators
3 days ago
MRG Exams Kings Mills, United States Full timeJob Title: Independent Medical Evaluators - Occupational Medicine, Physical Medicine & Rehab, Orthopedists, Psychologists, Psychiatrists. · Location: Ohio (Southern Ohio Preferred) · Company Overview: · MRG Exams is a leading provider of Independent Medical Evaluations (IME) and ...
-
Independent Medical Evaluators
1 week ago
MRG Exams Kings Mills, United States Full timeJob Title: Independent Medical Evaluators - Occupational Medicine, Physical Medicine & Rehab, Orthopedists, · Location: Ohio (Southern Ohio Preferred) · Company Overview: · MRG Exams is a leading provider of Independent Medical Evaluations (IME) and Permanent Partial Impairment R ...
-
Stellar Enterprises Blue Ash, United States Part timeThe KV SiS BW Sicherstellungs-GmbH is a 100% subsidiary of the Kassenärztlichen Vereinigung Baden-Württemberg (KVBW) and is headquartered in Stuttgart. The medical service centers are located in Mannheim and Bruchsal. We connect callers with acute health complaints to medical pra ...
-
SilverLinx Four Bridges, OH, United States Freelance**Logistics Coordinator Seafreight - Import/Export (m/w/d) in Four Bridges, OH** · Are you looking to make a difference? Whether it's by sea, land, or air, Logwin develops efficient and tailored logistics solutions. With a strong focus on quality, you can make a personal impact a ...
-
Customer Service Specialist
5 days ago
AdaptHealth LLC Sharonville, United States:AdaptHealth Opportunity – Apply Today · At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives – out of the hospital and in their homes. We are actively recruiting in your area. If you are passionate about m ...
-
Omega Dynamics Wetherington, United StatesAs Germany's largest private brewery group, we are not only the market leader in the German brewing industry, but also a producer of soft drinks, logistics provider, wholesale specialist, beverage retailer, delivery service, empties manager, solution provider for gastronomy and t ...
-
NovaWorks Landen, United StatesThere are many reasons to collaborate with European Medical Consulting Adam. In the following section, you will see how you can benefit from our free services and save valuable time: * You can delegate contract negotiations to us at your request * You will be discreetly presented ...
-
NebulaTech Hamilton City, United StatesThe ALH Group is one of the leading insurance and financial services companies in Germany. With around 3,000 employees, we are the foundation of our success and provide excellent service, individual advice, and long-term satisfaction for our customers on a daily basis. · For the ...
-
IT Specialist
1 week ago
ZephyrTech Loveland Park, United StatesYou can expect an international team of software development, test management, and project management at Loveland Park. By regularly participating in seminars and trainings, you will always stay up-to-date. Whether it's a mentorship program, home office, or further education - we ...
-
Service and Delivery Specialist
1 week ago
Performance Automotive Network Fairfield, United StatesOverview: · Full or part-time driver positions with a flexible schedule are now available at Performance Toyota Fairfield. Are you one of those people who wake up in the morning with a smile on your face? Do you enjoy making those around you happy? This job is for you. You will ...
-
Customer Service Specialist
1 week ago
Workstream, Inc. Fairfield, United StatesJob DescriptionJob Description · JOB SUMMARY: The specialist's role is diverse and will work at keeping processes running smoothy and tracking of all the moving pieces from inbound order to outbound shipping. Role includes becoming product expert, customer service and order entry ...
-
Client Service Specialist
1 week ago
Ameritas Forest Park, United StatesThis position will train as hybrid role, requiring 3 days per week in the office for the first 90 days. After training, associates will have the opportunity to work in-office, hybrid, or fully remote. · The Client ServiceSpecialist (Life Insurance, Annuity, & Disability) for the ...
-
Food Service Specialist
1 week ago
Bayley Life Cincinnati, United StatesJob Type · Part-time · Description · Reporting to the Chef at BAGT, the Food Service Specialist is responsible for food and nutrition services provided to residents, sisters, employees, and visitors. This position conducts general kitchen and dining area tasks including food prep ...
-
Customer Service Specialist
5 days ago
AdaptHealth LLC Cincinnati, United StatesJob Description · Job DescriptionDescription:AdaptHealth Opportunity – Apply Today · At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives – out of the hospital and in their homes. We are actively recruiting ...
-
Customer Service Specialist
1 week ago
Staffmark Newport, United StatesDo you have at least two years of customer service experience and strong data entry skills? Staffmark is hiring an experienced Customer Service Specialist for our automotive manufacturing client in Cold Spring, KY. If you're tech-savvy and possess ro Customer Service Specialist, ...
-
Client Services Specialist
1 week ago
Everything But The House Cincinnati, United StatesOUR STORY AND HOW YOU CAN HELP CONTRIBUTE · Everything But The House (EBTH) is a revolutionary marketplace, making it easier to find or sell secondhand goods, headquartered in Cincinnati, OH. EBTH was born out of a passion for helping people via a full-service approach to consign ...
Customer Service Specialist - Mason, United States - Vaco
Description
BASIC FUNCTION:
Responsible for providing external customer support and internal support functions relative to sales. Ensure customers receive product order on time and in good condition. Ensure customers are advised as soon as possible of any problems regarding their delivery.
RESPONSIBILITIES:
QUALIFICATIONS:
High School or GED and 3 to 5 years of prior experience in the areas of customer service, accounts payable, or order entry. Experience in export transportation or international business in the industrial chemical market is preferred. Import/Export experience is highly desired.
The ideal candidate must possess:
For training purposes, you will be required to be on-site daily (3-5 months depending on the person).
Once they are ready to work by themselves, they will be transitioning to our hybrid schedule (2 days in the office and 3 days WFH). These two days are set and vary depending on the team.