- Bachelor's degree in healthcare, communications, business or related field
- Minimum five (5) years in direct Customer Service experience within the healthcare field will be considered in lieu of a degree
- Minimum one (1) year customer service experience
- Significant experience in project management, managing targets and timelines
- Experience in facilitating groups and managing improvement processes
- Direct clinical healthcare experience preferred
- Consideration may be given to internal candidates not meeting the minimum qualifications
- Belonging: We work to create a true sense of belonging for all our caregivers
- Mission-driven: We are dedicated to our mission of partnering for healing and a healthy future and the patients and communities we serve
- Market leadership: Washington state's largest community-based, locally governed health system
- Employee-centric: Named Forbes "America's Best Employers by State" in 2023
- Technology: "Most Wired" health care system 15 years in a row
- Leading research: MultiCare Institute for Research & Innovation, 40 years of ground-breaking, clinical and health services research in our communities
- Lifestyle: Live and work in the Pacific Northwest - offering breathtaking water, mountains and forest at every turn
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beBee Handyman Milton, WA, United States Freelance"Expertise for an individual who was present at a fire in Milton, WAWhat type of expert do you need? · Medical expert · Why do you need the expert? · To prepare a expert report · Area/s of expertise of the expert you are interested in · Workplace accidents · Who is requesting the ...
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Securitas Security Services Usa Inc. Seattle, United StatesHR Generalist / Employee Relations Assistant · Location: SeaTac, WA (In Office) · Days & Hours: Monday Friday / 8:00am to 5:00pm · Pay: $22.00 to $23.00/hour · We have a GREAT OPPORTUNITY for an HR Generalist to help support our location in SeaTac, WA. This position is respo ...
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Employee Relations Specialist
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Securitas Security Services USA, Inc. Seattle, United StatesHR Generalist / Employee Relations Assistant · Location: SeaTac, WA (In Office) · Days & Hours: Monday Friday / 8:00am to 5:00pm · Pay: $23.00 to $24.00/hour · We have a GREAT OPPORTUNITY for an HR Generalist to help support our location in SeaTac, WA. This position is respo ...
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Employee Relations Specialist
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Hematologics Seattle, United StatesJob Description Job Description Salary: $80,000-$90,000This is a full-time onsite position in Seattle, WA, which reports to the Human Resources Manager in partnership and collaboration with our leadership team. Option to work one day remote.Job responsibilities include:Employee R ...
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Hematologics Seattle, United StatesJob Description · Job Description Salary: $80,000-$90,000 · This is a full-time onsite position in Seattle, WA, which reports to the Human Resources Manager in partnership and collaboration with our leadership team. Option to work one day remote. · Job responsibilities include: ...
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Redfin Seattle, United StatesThis position is a hybrid role requiring employees to work from our headquarters location in Seattle, WA every Tuesday and Wednesday, and remote all other days. · Redfin is redefining real estate in the consumer's favor by combining our own technology and agents to create a serv ...
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fsqa specialist customer relations
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Trident Seafoods Seattle, United StatesTrident Seafoods has pioneered responsible fishing in the pristine waters of Alaska for more than 50 years. We never compromise when it comes to fulfilling our Mission of responsibly sharing wild Alaska seafood with the world. At Trident, we have a history of innovation and a com ...
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Pasilobus Inc Seattle, United StatesPasilobus · Entry-Level Customer Relations Specialist · Seattle, WA · Remote · Full time · Apply for Entry-Level Customer Relations Specialist · Pasilobus, a growing eCommerce company dedicated to providing cutting-edge Shopify applications and development services, is seekin ...
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Golden Gate Group Canterwood, WA, United States FreelanceWe are currently seeking an HR expert for payroll (m/f/d) to join our team "HR Management" at our location in Dortmund as soon as possible. · Your responsibilities: · - You will independently create monthly payroll statements for your assigned area using SAP HCM and our HR portal ...
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Diagnostic Medical Sonography Lab Assistant
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Tacoma Community College Tacoma, United StatesThis individual works directly with students and in close collaboration with our Imaging Sciences Team. Promoting the mission, philosophy, and goals of the college; particularly those related to cultural, ethnic, and other forms of diversity is an es Lab Assistant, Diagnostic, Me ...
Patient Family Relations Specialist - Tacoma, United States - MultiCare Health System
Description
You Belong Here.At MultiCare, we strive to offer a true sense of belonging for all our employees.
Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules.
We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health and well-being of the communities we serve.
FTE:
1.0, Shift:
Day shift, Schedule: Monday-Friday
Position Summary
The Patient & Family Relations Specialist is responsible for handling customer concerns and Customer Service functions, assuring that all aspects of the recovery processes meet the needs of both the organization and customers.
The Specialist works with Quality Management Consultants and Quality Management Department to assure clinical patterns/trends are aggregated with other system data to identify areas requiring improvement.
This position is responsible for strategic deployment and tracking of performance improvement results of Health System resources to maximize customer satisfaction with complaint resolution and minimize key issues generating complaints.
Requirements
As a MultiCare employee, we'll rely on you to reflect our core values of Respect, Integrity, Stewardship, Excellence, Collaboration and Kindness.
Our values serve as our guiding principles and impact every aspect of our organization, including how we provide patient care and what we expect from each other.
Why MultiCare?We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off.
As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position.
The pay scale is $57, $82,597.00 USD.However, pay is influenced by factors specific to applicants, including but not limited to:
skill set, level of experience, and certification(s) and/or education.
If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant's years of experience align.
Associated benefit information can be viewed here.
Patient Family Relations Specialist professionals in Tacoma
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David V. Pratt, M.D.
Aesthetic Surgery Centre & Medical Spa