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Volunteer and Communications Coordinator - Saint Paul, United States - Open Cupboard
Description
Job Description
Job DescriptionBenefits:Duties and Responsibilities:
Develop and maintain positive, long-term relationships with volunteers, ensuring they feel valued and supported in their roles
Provide leadership, guidance, and supervision to all volunteers
Conduct tours, training, and orientations for new volunteers
Respond promptly and professionally to all volunteer inquiries
Work in the volunteer database to accurately track volunteer profiles, hours, and impact, ensuring data integrity and compliance
Schedule and coordinate a team of 80+ daily volunteers across multiple programs to help meet operational needs
Implement a volunteer recognition and retention program, including awards, appreciation events, and personalized gestures of gratitude
Collaborate with the Volunteer Director to strategize and execute volunteer recruitment efforts, with a focus on expanding our volunteer base for the upcoming opening of a new Today's Harvest site in Maplewood, MN
Represent Open Cupboard and Today's Harvest at volunteer recruitment events, community events, and public speaking engagements
Support social media efforts to promote volunteer opportunities, share stories, and foster online community engagement
Create and send monthly and quarterly newsletters for customers, volunteers, and donors
Work with the Communications Manager to update and create flyers and other materials for Open Cupboard programming
Assist with other duties as needed
Qualifications & Experience
Previous experience in managing or coordinating staff/volunteers
Excellent communication skills, both written and verbal
Proficiency social media platforms, such as Facebook and Instagram
Familiarity with Canva or/and designing flyers and social media posts
Ability to work collaboratively with staff, volunteers, and community partners
Ability to communicate, motivate, and relate effectively to a wide variety of individuals
Adaptability, flexibility, and ability to see change as an opportunity rather than an obstacle
Ability to work alongside volunteers in food shelf operations which may require staying on your feet for a long time and lifting 30+ pounds
Bilingual Hmong/English and/or Spanish/English is strongly preferred