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Information Technology Support Specialist
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Information Technology Support Specialist
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ALLY BUILDING SOLUTIONS Orlando, FL, US, United StatesJoin the dynamic team at Ally Building Solutions, where our commitment to innovative technology plays a vital role in delivering best-in-class solutions to builder customers.We are currently seeking an experienced Information Technology Support Specialist to help support further ...
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Information Technology Support Specialist
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Information Technology Operations Specialist
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Solutions Engineer, Digital and Strategic Innovation, Information Technology - Orlando, United States - Orlando Health
Description
Position Summary:
Under General Supervision responsible for evaluating, designing and developing technical solutions within the technology functions of the company in accordance with the policies and practices at Orlando Health.
Also, this position will be responsible for hands-on analysis and design of various current and new initiatives while maintaining current Orlando Health Systems.
Responsibilities:
Job Functions
Make ongoing recommendations of solution standards and system configurations.
Analyzing the systems and requirements to provide best technical solutions.
Define systems requirements and specification.
Providing design reviews, planning, developing and resolving technical issues.
Driving the analysis, design, and development of a roadmap and implementation plan based upon a current vs. future state in a cohesive solution architecture viewpoint.
Delivering highly complex solution & Design using in-depth knowledge within the business domain.
Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
Maintains compliance with all Orlando Health policies and procedures.Assist in technical presentations and info-sharing sessions to create a clear and uniform understanding of the new systems to various constituents within
Provide Level-2 support and involve in resolution of technical issues as they arise.
Responsible for assisting with the overall system design and architecture.
Responsible for creating roadmap documents, architectural documents, process documents, standards documents and governance documents.
At times, responsible for assisting with client and project engagements to document technical requirements for database, applications, integration, infrastructure, etc.
Qualifications:
Education/Training
Bachelors degree required.
Associates degree and two (2) years of directly related work experience may substitute for the Bachelors degree (in addition to the requirements listed in the Experience section).
Four (4) years of directly related work experience may also substitute for the Bachelors degree (in addition to the requirements listed in the Experience section).
Licensure/CertificationOne (1) related certification required
Cisco, Microsoft, VMWare, Citrix, Storage or Cloud.
Experience
Three (3) years of hands on experience in a technical environment and/or solutions implementation role, including experience with Network Infrastructure, VoIP, Computing, Virtualization and Storage.
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