Jobs
>
Account Manager
>
Charlotte

    Account Manager - Charlotte, United States - Jan Pro Charlotte Region

    Jan Pro Charlotte Region
    Jan Pro Charlotte Region Charlotte, United States

    6 days ago

    Default job background
    Upper Management / Consulting
    Description

    Job Description for Business Account Manager

    This exciting role is the perfect opportunity to join one of the fastest growing franchise brands in the world, ranked the #1 commercial cleaning franchise brand 14 years in a row by Entrepreneur Magazine.

    ABOUT JAN-PRO Franchise Development

    Jan-Pro of Charlotte is pleased to announce an opening in our growing Regional Office for a Business Account Manager. This is a dynamic position, using organization and management skills. Must have a desire to coach and provide business support to entrepreneurs develop their business in the commercial cleaning industry. As a Business Account Manager, you will play a crucial role in building and maintaining strong relationships with clients, ensuring their satisfaction and retention; understand clients' needs, communicate effectively, and ensure exceptional service. This role requires a combination of sales, customer service, and strategic thinking to maximize client success and company revenue.

    Qualifications:

    • Quick response time
    • Proven customer service skills in a similar client-facing role
    • Self confidence
    • Technologically competent; Computers, Ipad, and Apps
    • Bilingual in English and Spanish

    Key Responsibilities:

    Client Relationship Management:

    • Build and nurture strong, long-lasting relationships with clients.
    • Understand clients' business goals and challenges to provide tailored solutions.
    • Serve as the main point of contact for clients, addressing their inquiries and concerns promptly.

    Account Planning and Strategy:

    • Develop account plans to align with clients' objectives and company goals.
    • Identify upsell and cross-sell opportunities to maximize revenue from existing accounts.
    • Collaborate with internal teams to develop strategies that meet clients' evolving needs.

    Sales and Revenue Generation:

    • Actively identify and pursue opportunities to increase revenue and meet sales targets.
    • Present and promote additional products or services to existing clients.
    • Negotiate contract terms and pricing agreements to ensure mutual satisfaction.

    Communication and Coordination:

    • Facilitate clear communication between clients and internal teams.
    • Coordinate with various departments (e.g., sales, marketing, and support) to ensure client needs are met.
    • Provide regular updates and reports on account status and performance.

    Problem Resolution:

    • Address and resolve client issues or concerns in a timely and effective manner.
    • Work collaboratively with internal teams to find solutions and prevent recurrence of issues.

    Client Retention:

    • Implement retention strategies to ensure client satisfaction and loyalty.
    • Conduct regular check-ins with clients to assess their satisfaction and identify areas for improvement

    Market Knowledge:

    • Stay informed about industry trends, competitors, and market conditions.
    • Use market insights to anticipate client needs and position the company as a valuable partner.

    Additional Qualifications:

    • Manage multiple projects with strong attention to detail and effective time management skills.
    • Demonstrate excellent judgment, interpersonal, written, and verbal communication skills to achieve goals and objectives.
    • Thrive in a fast-paced environment.
    • Results-driven
    • A satisfactory criminal background and reference check, a valid driver's license, and an acceptable driving record.
    • Must be eligible to work in the U.S without sponsorship.

    This is a non - exempt position.

    Mon-Fri

    Located in Charlotte NC

    Compensation:

    We offer a competitive salary + commission, company paid health and dental benefits, 401K with company match, PTO, company car, company credit card, mobile phone, iPad, and a laptop.

    Total compensation range from $60,000 - $70,000 annually

    This job description is not intended to be all-inclusive and the employee will also perform other reasonably related business duties as assigned by immediate supervisor and other management as required. Jan-Pro Franchise Development - Charlotte reserves the right to revise or change duties as the need arises. This job description does not constitute a written or implied contract of employment.

  • Danaher Corporation

    Account Manager

    2 weeks ago

    Danaher Corporation Charlotte, United States

    )is a dynamic and innovative company providing purpose-built software solutions to address the data management challenges prominent across the BioPharma lifecycle and supply chain. · Leveraging more than 30 years of experience in life science informatics, we are uniquely positio ...

  • Colliers

    Accounting Manager

    1 week ago

    Colliers Charlotte, United States

    Make your next move an expert one. · At Colliers it's not our success that sets us apart, it's how we achieve it. Our people are passionate, take ownership and always do what's right for our clients, people and communities. · Why Colliers? · Our enterprising environment needs ...

  • Society Awards

    Account Manager

    6 days ago

    Society Awards Charlotte, United States

    About Us · Society Awards is the premier designer and manufacturer of high-end custom awards. Our clients include some of the most prestigious awards in the world, including the Emmys, Golden Globes, MTV Awards, YouTube Awards, BET Awards, The Voice Award, and Billboard Awards. W ...

  • Randstad North America, Inc.

    Account Manager

    1 day ago

    Randstad North America, Inc. Charlotte, United States

    This is a hybrid work opportunity where our teams work in-office 2-3 times a week, located in Uptown Charlotte office. - Randstad, the worlds leading partner for talent, is investing in an Account Manager for our Randstad Digital specialty. As an Ac Account Manager, Manager, Indu ...

  • Bicycle Health

    Accounting Manager

    1 week ago

    Bicycle Health Charlotte, United States

    The Opioid Epidemic is a public health crisis with a highly effective but underutilized clinical intervention - millions of Americans are physically dependent on Opioids but only 10% of those likely to have OUD actually access treatment. Bicycle Health addresses this gap by maxim ...

  • Randall-Reilly

    Account Manager

    1 week ago

    Randall-Reilly Charlotte, United States

    ACCOUNT MANAGER (Small-Medium Accounts)Fusable, built on the heritage of Randall Reilly, is the premier brand for vital data solutions tailored for vital industrial markets. Fusable combines multiple datasets into new abilities to understand your markets, sell more and reduce ris ...

  • City Wide Facility Solutions

    Account Manager

    1 week ago

    City Wide Facility Solutions Charlotte, United States

    Are you excellent at managing and retaining B2B accounts? Do you also have strong selling skills for increasing sales within an account? If you answered yes, consider this opportunity with City WideCity Wide Facility Solutions is actively seeking an Account Manager for our Franch ...

  • Vaco

    Accounting Manager

    1 week ago

    Vaco Charlotte, United States

    Key Responsibilities: · Oversee the month-end and year-end close processes, ensuring timely and accurate preparation of financial statements in accordance with GAAP. · Review and approve journal entries, account reconciliations, and other accounting transactions to ensure compl ...

  • Coastal Connections Inc

    Account Manager

    1 week ago

    Coastal Connections Inc Charlotte, United States

    Our team at Coastal Connections works closely with charitable and not-for-profit organizations to increase awareness and provide crucial support for their initiatives. By engaging community members through a personalized and face-to-face environment, our team is able to create ge ...

  • Equiliem

    Accounting Manager

    1 week ago

    Equiliem Charlotte, United States

    We are seeking an experienced Accounting Manager to lead and oversee the day-to-day operations of an Accounting Department. The ideal candidate will be responsible for maintaining and enhancing internal controls, driving strategic priorities, and managing a team of dedicated prof ...

  • Society Awards

    Account Manager

    1 week ago

    Society Awards Charlotte, United States

    About Us · Society Awards is the premier designer and manufacturer of high-end custom awards. Our clients include some of the most prestigious awards in the world, including the Emmys, Golden Globes, MTV Awards, YouTube Awards, BET Awards, The Voice Award, and Billboard Awards. ...

  • Cedent Consulting

    Accounting Manager

    3 hours ago

    Cedent Consulting Charlotte, United States

    Title · : Accounting Manager · @ Charlotte · , · NC · Terms of Hire: Full Time · Salary: $ · Open / · YR + Benefits. · Job description: · SUMMARY: · The Accounting Manager position is responsible for managing and coordinating the activities and operations of the accountin ...

  • MVP3 Studios

    Accounting Manager

    1 week ago

    MVP3 Studios Charlotte, United States

    Job DescriptionJob Description · Duties and Responsibilities: * · Monitor and reconcile bank accounts · Business credit card account management · Manage Accounts receivable, AP and Payroll · Manage project administration staff included project assignments and activities · M ...

  • Union

    Account Manager

    6 days ago

    Union Charlotte, United States

    Union is a creative & performance marketing agency that creates omni-channel campaigns, unleashing creativity on a data-driven world, helping brands produce memorable, measurable and repeatable results. · We're looking for an experienced Account Manager to be responsible for reta ...

  • JLL

    Accounting Manager

    1 week ago

    JLL Charlotte, United States

    JLL supports the Whole You, personally and professionally. · Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our ind ...

  • US Tech Solutions

    Account Manager

    5 days ago

    US Tech Solutions Charlotte, United States

    Note: Hybrid- After onboarding, must be able to work in the office 2-3 days p/wk- Charlotte or Raleigh locations. Job Description: The Communications Consultant - Account Managers are responsible for managing the development and execution of all communications projects for custom ...

  • ArcBest

    Account Manager

    2 weeks ago

    ArcBest Charlotte, United States

    ArcBest is a logistics company with creative problem solvers who deliver integrated solutions for complex supply chain challenges. · Wanting to join the ArcBest team? In our search for top talent, we are looking for those that will further enable us to deliver on our vision and ...

  • City Wide Facility Solutions

    Account Manager

    1 week ago

    City Wide Facility Solutions Charlotte, United States

    Are you excellent at managing and retaining B2B accounts? Do you also have strong selling skills for increasing sales within an account? If you answered yes, consider this opportunity with City Wide · In order to make an application, simply read through the following job descrip ...

  • Genpak

    Accounting Manager

    1 week ago

    Genpak Charlotte, United States

    DIRECT REPORTS: · Corporate Finance – Supervisors and/or Analysts · FLSA STATUS: · Salary Exempt · ROLE: · The Accounting · Manager will play a crucial role in overseeing and managing the financial operations of the company. Responsibilities will include month end close and r ...

  • no company name

    Accounting Manager

    3 hours ago

    no company name Charlotte, United States

    Position Summary · The Accounting Manager is responsible for the timely reporting of all monthly financial information. Ensures an accurate and timely year-end close along with distribution of the monthly financial reports. This position will partner with business unit and Conso ...