- This position is the second level of the Application Developer series. Provide support and configuration for packaged and custom Mecklenburg County applications.
- This position, under general supervision, is responsible for implementing and supporting technology for business applications.
- Specific responsibilities include installing vendor application packages, application configuration, data analysis, data cleansing, application monitoring, root cause analysis and general troubleshooting.
- Incumbents are required to have a broader knowledge base of programming code for multiple applications and must be able to work with systems that link to multiple databases and involve more complex equations.
- Application Developers are responsible for writing and maintaining code, performing analysis work and may lead application development activities.
- The primary function domain for this position is Administration and Enhancement of our Service Now implementation
- Provide end-to-end support of existing applications, both internally developed, and vendor provided
- Support IT staff through programming efforts and modifications needed for applications and automated processes
- Assist in the development of procedures including the creation of documentation to support those procedures
- Assist IT and other departmental staff in reviewing, analyzing and evaluating business processes and end user needs to support business requirements
- Assess, test and implement software (including version updates) and security patches to supported third party applications
- Provide support for business applications within the enterprise
- Provide setup and configuration of applications
- Develop recommendations for enhancing approaches for software support services
- Analyze performance of program and acts to correct deficiencies
- Participate in the development and implementation of processes that improve efficiency and enhance productivity
- Coordinate the implementation of software updates with staff.
- Work with software vendors to understand, configure, enhance, and support software products
- Utilize established development tools, guidelines and conventions including but not limited to ServiceNow and JavaScript. C#/.NET development experience a plus
- Design, build and test new ServiceNow software applications, flows, scripts, etc.
- Enhance existing systems by analyzing business objectives, preparing an action plan and identifying areas for modification and improvement
- Maintain existing software systems by identifying and correcting software defects
- Investigate and develop skills in new technologies
- Experience with source code control and software configuration management tools
- Experience with relational database design and administration
- Experience with JS libraries, HTML5, and CSS
- Experience developing in a continuous integration environment using source code control, automated testing, and build automation
- Experience with agile development practices
- Significant experience with iterative and test-driven development practices
- Agile Methodology
- Experience with Git
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Service Now Administrator/Developer - Raleigh, United States - Crescens
Description
Job Title: Service Now Administrator/DeveloperLocation: Raleigh NC
Duration: 3+months
Type: Contract
**THIS IS A TEMP TO PERM POSITION. After the initial contract engagement the manager would like to hire the contractor full time. **
***This is a hybrid position. The candidate will need to be onsite three days a week. ***
Job Description:
Service Now Administrator/Developer professionals in Raleigh
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Cody Richardson
Logistics Management
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Kyle Tseng
Full Stack Developer
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DAn Guilliams
Kubernetes Admin
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Maria Valera
Freelance Recruiter
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Smit Dedhia
Student
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Sammy Amimo
Public Health Administrator