- Bachelor's degree in Computer Science, Information Systems, or a related field.
- 3-5 years of experience in ITSM technology, specifically supporting the processes and administration of ServiceNow.
- Experience designing and deploying web-based end user self-service portals.
- Knowledge of and experience with web technologies, including JavaScript, HTML, XML and Web Services.
- Experience with ServiceNow forms, fields, views, lists, UI policy and actions, and client and server scripts.
- Experience integrating ServiceNow with other tools and services; monitoring, alerting and federated sources of CI data.
- Experience working in the governmental sector (local, state, or federal).
- Experience successfully implementing the ServiceNow ITSM application and processes leveraging the ITSM framework.
- Experience performing continuous improvement initiatives for processes and services.
- Strong knowledge and familiarity with ITSM processes.
- Excellent verbal and written communication skills; ability to communicate clean, organized, and thorough information and data appropriate for intended audience.
- Ability to develop insightful, beneficial, and actionable analyses with detailed explanations regarding drivers of those results; produce unambiguous, comprehensive, and accurate interpretations.
- Ability to obtain a security clearance with FedRAMP administration standards.
- Decision Quality.
- Problem Solving.
- Directing Others.
- Hiring and Staffing.
- Drive for Results.
- Organizational Agility.
- Building Effective Teams.
- Motivating Others.
- Develop and implement fixes for bugs and issues found in ServiceNow production for IT Service Management.
- Work with developers on the next stage processes for the platform.
- Be able to gather business requirements, analyze, and translate into technical documentation and development.
- Monitor application performance and analyze code.
- Administer the ServiceNow platform across the IT Service Management application.
- Adhere to the best practices and standards on the ServiceNow platform as defined by agency process and FedRAMP compliance.
- Adhere to advancements and changes on the ServiceNow platform and lever them to provide business solutions.
- Establishing user journeys and creating the user stories to support the design and configuration of IT Service Management.
- Supporting the iterative configuration of the ITSM application, engage stakeholders to conduct reviews through joint design sessions.
- Proactively researching and suggesting enhancements to existing engagements.
- Execute data mapping and bulk data imports/updates when necessary.
- Handle all enhancement requests and develop on ITSM application used on the platform.
- Perform system/workflow enhancements and script changes in ServiceNow to enable changing/evolving business practices.
- Perform any necessary enhancements, upgrades, or maintenance on the platform.
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ServiceNow Developer
3 weeks ago
Crescens Raleigh, United StatesJob Title: ServiceNow Developer · Location: Raleigh NC (Hybrid) · Duration: 6+ months · Type: Contract · Job Description: · This is request for a contractor with specific skills in support of ServiceNow applications and specifically the ServiceNow Customer Service Management ...
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DataStaff, Inc. Raleigh, United StatesDataStaff, Inc is in need of a Senior ServiceNow Developer for a long-term contract opportunity for one of our direct clients in the Raleigh, NC area. · *This position is hybrid. · *Some local travel may be required · Responsibilities: · Designing, developing and implementing sol ...
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Damco Solutions Raleigh, United StatesServiceNow Developer This is request for a contractor with specific skills in support of ServiceNow applications and specifically the ServiceNow Customer Service Management (CSM) application for multiple projects within the Department of Health and Human Services (DHHS). · 6+ y ...
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Senior ServiceNow Developer
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Insight Global Raleigh, United StatesJob Description · The ServiceNow Developer is responsible for working with the Platform Owner and other members of the team to provide development and day-to-day support of ServiceNow and its related services. This position will also work with the software vendors to plan and imp ...
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Senior ServiceNow Developer
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Insight Global Raleigh, United StatesThe ServiceNow Developer is responsible for working with the Platform Owner and other members of the team to provide development and day-to-day support of ServiceNow and its related services. This position will also work with the software vendors to plan and implement enhancement ...
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Senior ServiceNow Developer
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First Citizens Bank Raleigh, United StatesOverviewThis is a remote role that may be hired in several markets across the United States. · This position is responsible for all phases of data processing system projects, from requirements definition to installation. Leads technical efforts in the development, implementation ...
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servicenow Developer
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State of North Carolina Durham, United StatesPosition: Senior Service Now Developer · Location: Durham NC · Duration: 12 Months · The responsibilities of this role will include the following: · scalable and maintainable solutions within the ServiceNow platform, ensuring adherence to best practices and coding standards. · r ...
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Sr ServiceNow Developer
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Novalink Solutions LLC Raleigh, United StatesThe North Carolina Department of Health and Human Services (NC DHHS) is seeking a Senior ServiceNow developer for designing, developing and implementing solutions within the ServiceNow platform. The responsibilities of this role will include the following: · Architect scalable an ...
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ClinDCast LLC Cary, United StatesJob Description · Job DescriptionHi, · Hope you are doing well. · Please go through the Job Description mentioned below and let me know if you are comfortable with it. · Title: ServiceNow Developer · Work Mode: Remote (Monthly once onsite) · Location: Raleigh, NC · Responsibil ...
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ServiceNow Developer
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Senior ServiceNow Developer
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Service Now Administrator/Developer
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Crescens Raleigh, United StatesJob Title: Service Now Administrator/Developer · Location: Raleigh NC · Duration: 3+months · Type: Contract · **THIS IS A TEMP TO PERM POSITION. After the initial contract engagement the manager would like to hire the contractor full time. ** · ***This is a hybrid position. T ...
ServiceNow Administrator/Developer - Raleigh, United States - V-Soft Consulting Group
Description
ServiceNow Administrator/DeveloperPrimary Location: Raleigh, North Carolina
V-Soft Consulting is currently hiring for a ServiceNow Administrator/Developer for our premier client in Raleigh, North Carolina.
Education and Experience "
Job Responsibilities:
Qualified candidates should send their resumes to
V-Soft Consulting Group is recognized among the top 100 fastest growing staffing companies in North America, V-Soft Consulting Group is headquartered in Louisville, KY with strategic locations in India, Canada and the U.S. V-Soft is known as an agile, innovative technology services company holding several awards and distinctions and has a wide variety of partnerships across diverse technology stacks.
As a valued V-Soft Consultant, you're eligible for full benefits (Medical, Dental, Vision), a 401(k) plan, competitive compensation and more. V-Soft is partnered with numerous Fortune 500 companies, exceptionally positioned to advance your career growth.
V-Soft Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
For more information or to view all our open jobs, please visit or call
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