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Service Now Administrator Developer
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iSeries Developer and Administrator - Raleigh, United States - Synectics
Description
Essential Duties And ResponsibilitiesAnalyzes data requests and programmatic challenges and proposes appropriate solutions.
Monitors all system's operation and installed software applications for potential problems and performs appropriate corrective actions.
Writes, reviews, and maintains documentation to describe program development, logic, coding, testing, installation, changes, and corrections.
Perform maintenance and resolve problems with minimal downtime.
Design and program new and existing programs for company ERP System.
Develop the full stack, include screens, program, and database.
Work with business team to develop solutions to increase productivity and efficiency.
Write user and system documentation.
Supports the company's Computer Operator when required by performing selected duties, including distributing company reports and files, managing system back-ups, data entry, picking and invoicing customer orders, and documenting procedures.
Communication Skills
Ability to write reports, business correspondence and procedure manuals.
Oral Communication
Demonstrate group and individual presentation skills.
actively participate in meetings. Be able to communicate with internal and external customers and vendors, including communicating with employees from
Written Communication
The ability to write legibly and logically to communicate with both internal team and external vendors, suppliers and customers.
Problem Solving
Strong analytical and problem-solving skills.
The ability to identify and resolve problems in a timely manner.
Gather and analyze information skillfully.
Develop alternative solutions.
Work well in group problem solving.
Other Skills
High level of professionalism and customer service mentality
Self-motivated with the ability to prioritize, meet deadlines, and manage changing priorities, including the willingness to work occasionally outside normal business hours.
Results oriented individual who thrives working in a fast-paced manufacturing environment with ability to be flexible and work independently or in a team environment.
Project Management:
Strong project management skills with effective results focus within an information systems environment to include: develop project plans; coordinate projects; communicate changes and progress; complete.
IBM AS400 CL, RPGIII, RPG IV and RPGLE programming skillsMS SQL & Reporting Services
Previous experience with ERP systems (BPCS or SAP) a plus
Intermediate knowledge of Accounting, Distribution, and Manufacturing processes
Education & Experience Required
Bachelor's Degree preferred or equivalent work experience.
Minimum of 5 years of technology experience with at least 3 years of hands-on technical experience in a related field.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
The noise level in the work environment is usually moderate.
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