Jobs
>
Waukesha

    Service Operations Manager - Waukesha, United States - North Central Utility

    North Central Utility
    North Central Utility Waukesha, United States

    1 week ago

    Default job background
    Description

    Job Description

    Job Description

    North Central Utility is looking for a self-motivated, highly organized individual to lead our service operations team throughout 9 dealership locations in WI, MN & ND.

    Responsibilities will include but not be limited to the following:

    • Responsible for service department P&L
    • Lead team of 10 service managers, 60+ technicians
    • Establish procedures to ensure NCU and industry best practices for repair quality, safety, proficiency and repair methods are followed consistently across all locations
    • Achieve team compliance with vendor warranty policies; direct warranty manager with warranty processing and collection
    • Implement safety program to meet OSHA regulations and NCU safety policies to maintain a safe work environment for all service team members
    • Ensure clean & safe working environment at all shop locations
    • Expect and achieve 100% compliance with PPE use
    • Work with HR manager & recruiter to maintain appropriate staffing levels in shops
    • Guide service management team to ensure compliance with company policies for recruitment, hiring, training and disciplinary actions
    • Conduct annual performance reviews for service team members and work with managers to create employee development and training plans
    • Work collaboratively with parts operations team to achieve company goals
    • Ensure compliance with state and federal requirements for work procedures, training & certifications, record keeping on hazardous materials and safety programs
    • Participate in vendor and company sponsored management meetings
    • Provide training and coaching for service management team and technicians
    • Recommend shop tooling & new equipment technology that helps increase efficiency and/or safety in the shops
    • Ensure shop equipment, tools and vehicles are properly maintained, calibrated as needed and in good, safe working condition
    • Coordinate vendor trainings for service team
    • Work closely with factory and supplier field service & warranty teams
    • Conduct regular online meetings to share info between locations
    • Keep abreast of market conditions and NCU competitiveness in markets served
    • Develop annual plan to outline current and future needs, problems and opportunities
    • Help identify and create improved organizational and department level processes
    • Manage days-to-close, productivity, profitability and other department metrics

    Qualifications:

    • 10 years heavy-duty truck and/or trailer repair experience
    • 5 years heavy-duty shop management experience (or equivalent)
    • Multi-location management experience preferred
    • Exceptional verbal and written communication skills
    • Working knowledge of accounting including accounts payables, receivables & financials
    • Proficient with Excel, Word, PowerPoint & Microsoft Teams
    • Strong knowledge of welding, fabrication and trailer construction & repair
    • Clean driving record
    • Willing to travel – up to 60% travel to branch locations

    Pay & Benefits:

    • Competitive salary with bonus incentives
    • 401k with 25% company match plus profit sharing
    • Medical, Dental, Vision, Basic Life and Short-Term Disability
    • Paid Holidays and PTO
    • Company vehicle
    #hc115392
  • Top Notch Movers\

    Operations Manager

    6 days ago

    Top Notch Movers\ Waukesha, United States

    **Benefits**: · - Bonus based on performance · - Paid time off · **Benefits/Perks** · - Competitive Compensation · - Paid Time Off · - Career Growth Opportunities · **Job Summary** · **Responsibilities** · - Oversee all operational aspects of the business · - Create strategic and ...

  • Allied Universal®

    Global Security Operations Center Manager

    6 days ago

    Allied Universal® Waukesha, United States

    Global Security Operations Center Manager · **Overview**: · Allied Universal, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part ...

  • Standex

    Operations Manager

    1 week ago

    Standex New Berlin, United States

    **What You'll Do** · - Maintain, sustain, and develop the overall manufacturing strategy for the business. Ensure the alignment of the manufacturing organization with the company mission statement and strategic plans. · - Define and manage the organization strategy for the factor ...

  • Irving Energy and Distribution

    Operations Manager

    6 days ago

    Irving Energy and Distribution Berlin, United States

    The Operations Manager will be responsible for the daily scheduling of company resources to meet customer requirements, focusing on safety, utilization of assets and costs per metrics for our Berlin, NH location. Your success will be measured by providing day-to-day operational s ...

  • Michaels Stores, Inc.

    Operations Manager

    5 hours ago

    Michaels Stores, Inc. New Berlin, United States

    Store - MILW-NEW BERLIN, WI · Lead the operational processes to deliver sales and profits while protecting our assets. Provide a well merchandised and well in-stock store by leading and supporting inventory management processes. Lead a team of well-trained team members to deliver ...

  • Jackson's Chips

    Operations Manager

    1 day ago

    Jackson's Chips Muskego, United States

    **Why Choose to Work at Jackson's Food Company?** · Jackson's Food Company, is the leading manufacturer of sweet potato kettle chips cooked in premium oils. Our Snack Super brand is powered by heroic employees, sweet potatoes, and superior oils. With our new state-of-the-art prod ...

  • Rogers Behavioral Health

    Operations Manager

    1 day ago

    Rogers Behavioral Health Oconomowoc, United States

    The Manager of Operations coordinates with the Director of Operations to manage the daily operations of programs, support the development and growth of new and existing programs, and ensures continuity and adherence of policies and procedures, quality standards, patient care and ...

  • Auto Driveaway

    Operations Manager

    2 weeks ago

    Auto Driveaway Milwaukee, United States

    **M-F 8am-5pm** · **Salary: $45k-$50k/yr** · Looking for the ability to make an impact as a key part of a dedicated, diverse, and growing company? If so, Auto Driveaway is seeking an energetic, safety-focused Operations Manager to execute dispatch operations for one of the larges ...

  • Campbell Soup Company

    Operations Manager

    1 day ago

    Campbell Soup Company Milwaukee, United States

    Since 1869 we've connected people through food they love. Our history was created by remarkable people, ideas, and innovations. It serves as inspiration and foundation for our future success. · We're proud to be stewards of amazing brands that people trust. Our portfolio includes ...

  • EVERSOURCE

    Operations Manager, Renewable Programs

    5 hours ago

    EVERSOURCE East Berlin, United States

    **This is a hybrid role. The first three months are fulltime in the office.** · **Essential Functions**: · - Documents detailed processes and procedures associated with the LREC/ZREC, NRES and SCEF Programs, as well as other Renewable Programs in CT. Updates as required based on ...

  • Veo - Operations Careers

    Operations Manager

    1 week ago

    Veo - Operations Careers Milwaukee, United States

    At Veo, we are on a mission to end car dependency by making clean transportation accessible to all and advancing the next generation of fully electric micromobility systems. Our fleets are constantly evolving and feature a range of vehicles - from pedal and electric bicycles, to ...

  • Walworth County

    Operations Manager

    1 day ago

    Walworth County Elkhorn, United States

    **An Equal Opportunity Employer** · **Position Summary**: · Are you a self-motivated individual with experience working in a 911 Communications Dispatch Center? If you enjoy a new challenge, the Walworth County Sheriff's Office is seeking applicants for the position of Operations ...

  • UNFI

    Operations Manager

    1 week ago

    UNFI Sturtevant, United States

    PURPOSE: · Responsible for planning, organizing, and directing the shipping/receiving/facility related activities of the Warehouse. Responsible for · enforcing productivity and quality rates, reviews/pay adjustments, E-Time (payroll), and any other related issues to ensure that t ...

  • U.S. Bank National Association

    Operations Manager

    1 day ago

    U.S. Bank National Association Milwaukee, United States

    At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each ...

  • 1-800-GOT-JUNK?

    Operations Manager

    1 week ago

    1-800-GOT-JUNK? Milwaukee, United States

    **Job description** · This position is best suited for professionals skilled in coaching, leadership development, sales techniques and the ability to excel with systems and process driven key performance indicators. Due to the proven track record of 1-800-GOT-JUNK?, there is no i ...

  • Breight Recruitment

    Operations Manager

    2 days ago

    Breight Recruitment Waukesha, United States

    Job Description · Job DescriptionOur client is looking to add an Operations Manager to their manufacturing team. This role will report to the VP/GM. Looking for a strong background in operations management within machining and/or sheet metal. Strong experience in lean utilization ...

  • R+L Carriers

    Operations Manager

    5 hours ago

    R+L Carriers Milwaukee, United States

    **_Traveling Service Center Manager (Silver Bullet) _** · **_Earn 1 week of vacation after 90 days of employment _** · **_Come and experience the difference with R+L Carriers. · - ** · R+L Carriers is currently seeking a Traveling Terminal Manager (Silver Bullet) at our Milwaukee ...

  • U.S. Bank National Association

    Operations Manager 1

    3 days ago

    U.S. Bank National Association Milwaukee, United States

    At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each ...

  • EnviroServe

    Environmental Operations Manager

    6 days ago

    EnviroServe Milwaukee, United States

    **EnviroServe is growing** Join the team as a Operations Manager where what you do makes a difference. EnviroServe has 30 years in the environmental industry providing 24-hour emergency response, environmental remediation, and waste management services.. · **The benefits you rece ...

  • Uline

    Assistant Operations Manager

    1 day ago

    Uline Milwaukee, United States

    **Assistant Operations Manager** · **Kenosha Branch** · **12355 Uline Way, Kenosha, WI 53144** · Fast, friendly and customer-focused. That's what makes Uline's customer service legendary Help us continue that legacy as Assistant Operations Manager, ensuring our contact center's w ...