- Order Translation: Accurately interpret and input order details into project management software, ensuring all relevant information is captured.
- Process Adherence: Maintain a thorough understanding of internal processes and procedures, ensuring they are followed consistently.
- Requirements Gathering: Proactively identify missing project requirements and communicate with relevant teams to gather necessary information.
- Issue Identification & Resolution: Identify potential issues that could impact project success and follow up to ensure resolution.
- Cross-Team Liaison: Act as a communication bridge between Sales, Support, and Finance, ensuring smooth information flow and collaboration.
- Timely Order Entry: Consistently enter new orders within a 3-hour timeframe (after the initial 90-day training period).
- Day-of Order Processing: All orders received during your workday will be entered by the end of that day. Orders received in the final hours may be processed the following day.
- Growth Opportunities: Additional cross-training or responsibilities may be available after your first year, as determined by your manager and your performance.
- Structured Work Style: Thrives in environments with routines and clear procedures.
- Detail-Oriented: Meticulous attention to detail and a love for the intricacies of project management.
- Proactive & Resourceful: Takes initiative, anticipates challenges, and finds solutions independently.
- Fast Learner: Eager to learn new software, processes, and digital marketing concepts.
- Organized & Reliable: Possesses strong organizational skills, integrity, and follow-through on tasks.
- Calm Under Pressure: Remains cool-headed when faced with new challenges or tight deadlines.
- Receptive to Feedback: Actively seeks and responds positively to feedback for continuous improvement.
- Collaborative & Helpful: A team player willing to assist others and tackle tasks of any size.
- Tech Savvy: Familiarity with project management software and comfort with digital tools.
- Preferences: Experience in a project coordination or administrative role and knowledge of digital marketing terminology and concepts.
- Medical, dental, and vision benefits
- 401k with matching
- Complementary health advocate services such as legal, medical billing, and work-life balance services
- Continued education opportunities
- Paid time off (PTO)
- Time off for voting, adoptions, maternity and paternity, floating holidays, volunteering, and bereavement
- Team activities/outings
- Pet insurance options
- Career growth opportunities
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Project Coordinator - Dallas, United States - Infinite Digital
Description
Job Description
Job DescriptionOVERVIEWThe Project Coordinator (PC) plays a crucial role in our team's success by translating incoming orders into actionable tasks within our project management software. The PC is the first line of defense, ensuring order accuracy, identifying potential roadblocks, and facilitating communication across Sales, Support, and Finance teams. This position requires a keen eye for detail, a strong understanding of digital marketing, and a proactive approach to problem-solving. *Please note this is a full time remote position however candidate must live in the Dallas/Ft. Worth area for occasional team outings.
WHAT YOU'LL BE DOINGAt Infinite Digital, we are on a mission to strengthen the relationships our partners have with businesses by providing personalized and effective digital, creative, and public relations services. Our mission is about relationships first. Our partners - be they marketing consultants, local businesses, or large radio conglomerates - come to us to help them successfully provide marketing services.
What We OfferIf you believe in doing what's right, giving small businesses a big future, and are a great fit for this role, please apply today