Jobs
>
Nashville

    Technical Support Engineer - Nashville, United States - Milestone Technologies, Inc.

    Milestone Technologies, Inc.
    Milestone Technologies, Inc. Nashville, United States

    3 weeks ago

    Default job background
    Technology / Internet
    Description

    ** ONSITE position (5 days/week) **

    Location:

    Downtown Nashville (paid parking)

    Responsibilities:

    • Support local and regional offices (site visit, move and changes) on all technology support and projects
    • Represents IT in a professional manner to build partnerships across cross-functional teams and departments.
    • Serves as a Tier 1 escalation point and provides top-notch support for our local and remote office(s) teams.
    • Provide event support, setup AV and live stream equipment
    • Create technical document standards, best practices, and policies
    • Partners with internal service owners and teams to evaluate technical solutions, provide recommendations, obtain consensus, plan, and execute the services
    • Plans, develops, manages, and deploys solutions such as email, storage, backups, monitoring and productivity suites. Provides direct technical input to drive enterprise projects success.
    • Develops tools and solutions to increase operational efficiency of the IT service management process with focus on excellent user experience
    • Prioritizes and time manages multiple initiatives with emphasis on achieving objectives
    • Diagnoses and trouble shoots complex technical and business problems
    • Championing the use of self-service IT resources, such as ticketing system and knowledge base
    • Supply management & procurement responsibilities as needed

    Qualifications:

    • 1+ year of direct user-facing technical support experience
    • Bachelors or Associate's degree in IT or a related discipline
    • Good experience with Mac OS, Windows OS, Microsoft Active Directory, Jamf, Google Workspace
    • General networking experience, familiarity with technologies such as Cisco, Aruba, Palo Alto, and SDN-based networking, IDF and MDF or NOC, networking concepts such as DNS, DHCP, SSL, OSI Model, and TCP/IP
    • Systematic problem-solving approach with the ability to adjust quickly to changing priorities and make progress in areas where high ambiguity and uncertainty exist
    • Strong interpersonal skills and ability to work with diverse and cross-functional teams, customers, and external vendors
    • Excellent customer service, organizational, prioritization, multitasking, communication, and leadership skills
    • Ability to manage local technical projects without supervision
    • Excellent communication skills (oral and written)

    Preferred Qualifications:

    • CompTIA A+
    • CompTIA Sec+
    • VMware MDM (Workspace One)
    • IDP / Email experience
  • Resource Informatics Group Inc

    Senior Support Engineer

    2 weeks ago

    Resource Informatics Group Inc Nashville, United States

    Job Description · Job Description Job Title:-Senior Support Engineer · Location:- Nashville, TN · Visa:- Any · Duration:- 6 Months · Interview:- Phone/Skype · Job Description:- · Updated Mandatory Skills · ⦁ Unix Shell Script , Oracle/SQL · Production Support (Testing profile ...

  • Collabera

    Support Engineer

    3 weeks ago

    Collabera Nashville, United States

    Client Domain:- Healthcare · Role:- End User Support Engineer · Duration:- 06+ Months (Contract to Hire) · Location:- Nashville, TN · Day-to-Day: · Collabera is seeking an End User Engineer for a healthcare client based in Nashville, TN. · This individual will join a team of 5 E ...

  • Collabera

    Support Engineer

    3 weeks ago

    Collabera Nashville, United States

    Job Title: End User Engineer · Location: Nashville, TN · Duration: 6 Months Contract to Hire · Must Haves: · 2-4+ years of Desktop Support / End User Support Experience - PC & Mac · 2+ years of experience with Azure Active Directory · SSCM · On-Prem Active Directory experienc ...

  • Collabera LLC

    Support Engineer

    2 weeks ago

    Collabera LLC Nashville, United States

    Job Title: End User Engineer · Location: Nashville, TN · Duration: 6 Months Contract to Hire · Must Haves: · 2-4+ years of Desktop Support / End User Support Experience - PC & Mac · 2+ years of experience with Azure Active Directory · SSCM · On-Prem Active Directory experien ...

  • New Charter Technologies

    IT Support Engineer

    3 weeks ago

    New Charter Technologies Nashville, United States

    MCA provides a fast, energetic work environment for those seeking technology careers in Chattanooga and Nashville. We're a top technology services provider in the Chattanooga area with a solid national reputation. But more than that, we're a tight-knit group of professionals who ...

  • New Charter Technologies, Llc

    IT Support Engineer

    3 weeks ago

    New Charter Technologies, Llc Nashville, United States

    MCA provides a fast, energetic work environment for those seeking technology careers in Chattanooga and Nashville. We're a top technology services provider in the Chattanooga area with a solid national reputation. But more than that, we're a tight-knit group of professionals who ...

  • Mike Collins & Associates Inc

    IT Support Engineer

    3 weeks ago

    Mike Collins & Associates Inc Nashville, United States

    Job Description · Job Description · MCA provides a fast, energetic work environment for those seeking technology careers in Chattanooga and Nashville. We're a top technology services provider in the Chattanooga area with a solid national reputation. But more than that, we're a ...

  • Omni Inclusive

    Application Support Engineer-Lead

    3 weeks ago

    Omni Inclusive Nashville, United States

    Responsibilities:Incident Management: Troubleshoot, investigate, triage and coordinating incidents with stakeholders. · Problem Management: Work with developers and other infra teams for determining RCA and implement preventative measures. Address and triage to resolve reoccurrin ...

  • Schneider Electric

    Senior Solution Sales Support Engineer

    1 week ago

    Schneider Electric Nashville, United States

    What will you do? · The Senior Solution Sales Support Engineer for Digital Power is accountable for providing all aspects of sales support for Power Monitoring & Controls, Power Factor Correction, PCA and Microgrid supporting our key accounts & proximity and serves as a subject m ...

  • World Wide Technology

    Desktop Support Engineer

    2 weeks ago

    World Wide Technology Nashville, United States

    Responsibilities · Additional resource to support high level high touch projects including Windows 11, Expedition Tech, Security Compliance Management. Operational Support for Hybrid device Management, as well as longer term growth projects/new projects. · End User Engineer would ...

  • Insight Global

    Application Support Engineer

    2 weeks ago

    Insight Global Nashville, United States

    A client in the Nashville, TN area is looking for Application Support Engineers to join their team. This resource will need to be open, and able, to take on 80% troubleshooting, support, ticket pulling and resolution in both the frontend and back end. The remaining 20% of this po ...

  • Milestone Technologies

    Technical Support Engineer

    2 weeks ago

    Milestone Technologies Nashville, United States

    ** ONSITE position (5 days/week) ** · Location : · Downtown Nashville (paid parking) · Responsibilities : · Support local and regional offices (site visit, move and changes) on all technology support and projects · Represents IT in a professional manner to build partnerships ...

  • QData

    Senior Support Engineer

    3 weeks ago

    QData Nashville, United States contract

    Mandatory Skills Minimum 5 years' experience in Unix Shell Script Oracle/SQL. At least 2 Years of Production Support.Optional Skills Banking and Investment Banking experience. ITIL Process Knowledge. ...

  • Provisions Group

    Information Technology Support Engineer

    3 weeks ago

    Provisions Group Nashville, United States

    Job description · GENERAL SUMMARY: · The Support Engineer is responsible for providing Tier One and Tier Two technical assistance to customers with system and network requests. The Support Engineer will be expected to work on-site and may be asked to go on-site to client offices ...

  • Milestone Technologies, Inc.

    Tier 1 Support Engineer

    3 weeks ago

    Milestone Technologies, Inc. Nashville, United States

    Tier 1 Support Engineer (Nashville) - Onsite 5 days per week · 6 Month Contract, Pay up to $40/hr. W2. · Paid parking, regular business hours, no known OT or weekend requirements · Must Have: · Bachelor's or Associate's degree, preferably computer science or IT related · Strong ...

  • Milestone Technologies

    Tier 1 Support Engineer

    3 weeks ago

    Milestone Technologies Nashville, United States

    Tier 1 Support Engineer (Nashville) - Onsite 5 days per week · 6 Month Contract, Pay up to $29/hr. W2. · Paid parking, regular business hours, no known OT or weekend requirements · Must Have: · Bachelor's or Associate's degree, preferably computer science or IT related · Stron ...

  • BGSF

    Sr. Client Support Engineer

    3 weeks ago

    BGSF Nashville, United States

    Job Description · Sr. Client Support Engineer is the go-to person to solve associates' technology challenges. You will troubleshoot issues related to operating systems, applications, and a variety of hardware devices (desktops/laptops, phone systems, video conferencing and mobile ...

  • BGSF

    Sr. Client Support Engineer

    3 weeks ago

    BGSF Nashville, United States

    Job Description · Sr. Client Support Engineer is the point of reference to solve associates' technology challenges. You will troubleshoot issues related to operating systems, applications, and a variety of hardware devices (desktops/laptops, phone systems, video conferencing, an ...

  • QData

    Senior Production Support Engineer

    3 weeks ago

    QData Nashville, United States contract

    Required Skills & Experience Minimum 5 years' experience in Unix Shell Script Oracle/SQL At least 2 Years of Production Support. Unix Shell Script Oracle/SQL Production Support (Testing profile not required)Optional Skills Banking and Investment Banking experience ITIL Process Kn ...

  • Schneider Electric Norge AS

    Senior Solution Sales Support Engineer

    1 week ago

    Schneider Electric Norge AS Nashville, United States

    What will you do? · The Senior Solution Sales Support Engineer · for · Digital Power · is accountable for providing all aspects of sales support for Power Monitoring & Controls, Power Factor Correction, · PCA and Microgrid supporting our key accounts & proximity · and serves ...