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    Landscape Account Manager - Youngsville, United States - NC Turf Care

    NC Turf Care
    NC Turf Care Youngsville, United States

    2 weeks ago

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    Description

    Job Description

    Job Description

    Landscape Manager

    Sales

    • Create schedule of approved work
    • Communicate date of install to customer and NCTC staff
    • Communicate with NCTC personnel involving the project about any info/concerns related to job
    • Assisting with quoting, job needs or meeting on site for pricing/quoting assistance
    • Assist team members and double check job quotes to be completed and correct
    • Follow up with clients for proposed work and meeting on site when required
    • Follow up with measurements
    • Revise quotes
    • Revise plant materials and materials list as provided and adjust if necessary prior to order
    • Follow with Sales or NCTC representative involved in project for any questions or concerns that may arise during install process
    • Follow up with customers for satisfaction when job is complete

    Production

    • Inspect sites for readiness and measure for sod and materials if required
    • Order materials required and set up deliveries as necessary
    • Review materials, measurements and requirements or any other needs prior to start of install
    • Follow up with hardscape jobs (Ryan) for landscape completion if needed
    • Coordinate with other contractors and/or clients when needed
    • Provide direction, guidelines and/or training for projects as needed and work with crews when necessary
    • Set up daily jobs, crews and equipment for production
    • Inspect and follow up on proper safety measurements for crews, equipment, proper load of materials, and operation (daily)
    • Assist crews in setting up the job and lay out as necessary
    • Ensure job/contract/employee compliance depending on the project
    • Picking up materials or plant material when needed or missed on quotes
    • Follow up with any missing materials or tools
    • Follow up with crew for progress, completion time, and deadlines
    • Inspect for quality and thoroughness of job in progress
    • Make sure crews are coming back safely and in a timely manner
    • Follow up with crew leaders for proper documentation and fuel logs of the jobs/equipment
    • Inspect and follow up on proper equipment operation and maintenance and repairs as needed

    Personnel

    • Follow up and implement payroll for weekly pay
    • Follow up with employees attendance, attire, and behavior
    • Ensure employees compliance with company policies
    • Serve as a liaison between HR and employees
    • Conduct safety tailgate topics on a regular basis
    • Provide employees with feedback, instructions and training as building tool for a career path
    • Conduct employee reviews and disciplinary action
    • Offer employees feedback and encouragement for morale building

    Administrative

    • Ensure proper pricing of jobs to be produced and set up budget hours for jobs
    • Track all job expenses and income in spreadsheet provided
    • Attend monthly company meetings
    • Attend weekly check-ins
    • Attend on site meeting with clients when required
    • Provide ownership with regular updates on job progress - completion and billing info or changes
    • Provide ownership with regular updates on personnel, production, needs/requirements or equipment as needed
    • Make sure in contact with office to get work deposits

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