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    Commercial Lines Account Manager - Buffalo, United States - APR

    APR
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    Description

    Job Description

    Job Description
    TITLE: Commercial Lines Account Manager - Client Service




    LOCATION:
    Buffalo, NY

    SALARY: $60, ,000 (Depending on experience, qualifications, and training)

    Plus comprehensive benefits package

    SUMMARY

    Provide and maintain excellent service to clients, and support commercial lines team and producers in processing all lines of commercial insurance in accordance with the agency guidelines and Agency Best Practices for service.

    Multi industry client experience would be helpful as would experience with Applied EPIC or AMS 360.


    Independent Agency Employment/Experience Required

    ESSENTIAL DUTIES AND RESPONSIBILITIESProcess renewals and incidental new business, cancellations, audits, and endorsement requests
    Issue certificates of insurance as necessary
    Initiate renewal meetings and be responsible for renewal process
    Negotiate coverages and premiums with carriers
    Provide producer and/or account executive with accurate renewal proposals
    Check policy coverages, endorsements and audits for accuracy
    Invoice policies, audits, endorsements, cancellations and other appropriate transactions
    Assist producer, accounting department and client in the reconciliation of client accounts
    Be responsible for account rounding
    Work efficiently and effectively in a team environment
    Project a positive attitude toward company and team goals
    Maintain excellent communication, attitude and rapport with internal and external clients
    Apply problem solving techniques to various issues concerning cancellations, claims, renewal issues, audits, receivables, carrier issues
    Work with clients to become a 'trusted advisor' or 'consultant'
    Adhere to commercial lines procedures
    Apply problem solving techniques to various issues that may arise with carrier and clients
    Develop and maintain excellent relationships with our partners, carriers and vendors
    Demonstrate good judgment when handling complex issues


    POSITION REQUIREMENTSEducation and/or Experience
    Bachelor's degree (B. A.) from four-year college or university; or five to seven years related experience and/or training.


    Designations, LicensesMust hold P&C insurance agent license and be responsible for maintaining such license through attendance at mandatory continuing education courses.

    FULL-TIME/PART-


    TIME:
    Full-Time

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