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    Sr. Product Manager - Los Angeles, United States - Happy Returns

    Happy Returns
    Happy Returns Los Angeles, United States

    3 days ago

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    Description

    Sr. Product Manager - Retailers


    Los Angeles, CA / Product / Full-Time As a senior product manager, you will inspire and collaborate with team members to deliver a world class suite of products and services that enable Happy Returns to continue to rapidly scale our business in the large ($300B+) market for online returns.


    The senior product manager will:

    • Lead the definition, design, and launch of new products and features in the Happy Returns product ecosystem, including: ~ enduserfacing returns portal on desktop and mobile devices; ~ our partnerfacing Returnista returns acceptance app on mobile and desktop devices; ~ customerfacing dashboards; partner integrations; ~ our proprietary warehouse management system; ~ other projects
    • Contribute to prioritizing projects and updating our product roadmap
    • Frequently update Happy Returns executives on the status of your projects
    • Perform any other work necessary to deliver a world class technology service to enable Happy Returns to rapidly and successfully scale our business
    • Work with new and existing retailer customers to understand needs for custom functionality and lead the specification, design, and launch of these features
    • Help with presale and implementation for enterprise clients
    *We are looking for someone with:* - 4+ years of product manager experience, delivering products from 0 to 1 and solving problems with existing products - Exceptional product and design sense - The ability to make excellent decisions quickly - A high aptitude for learning new systems and industries quickly and managing products across the full technology stack - Deep technical understanding of and empathy for software development; CS degree and/or coding beyond HTML/CSS strongly preferred - Outstanding numerical analytical ability - The ability to think and write clearly - The ability to manage development tasks to maximize the effectiveness of the team and maintain engineers energy and enthusiasm over timeInterest in e-commerce, logistics, and/or high-growth startups - Clear written and verbal communication, managing clients, and stakeholders
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