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Englewood Cliffs

    Accounts Receivable Compliance Coordinator - Englewood Cliffs, United States - LG

    LG
    LG Englewood Cliffs, United States

    5 days ago

    Default job background
    Description
    Accounts Receivable Compliance Coordinator (Bilingual English/Korean)

    LG's Mission is to be #1 by creating a better life for our customers. At LG we make products and services that make lives better, easier and happier through increased functionality and fun.

    Put simply, we offer the latest innovations to make "Life Good" As a global leader, we strive for greatness not only in the products we make but in our people.

    That is why we are currently seeking the newest innovator to join our dynamic team as an Accounts Receivable Compliance Coordinator located in Englewood Cliffs, NJ.

    Summary
    Chargeback aging monitoring for claimsCustomer Claim verificationCustomer Claim dispute & collectionMaintain in-house compliance system (VMI)Share/maintain informationSupporting team tasks/projects
    Responsibilities
    Responsible for daily verification of new chargeback and payment collection of disputed chargebacks
    Assist and support team to resolve chargebacks for monthly customer claim resolution
    Verifying Customer Claims data with Internal data (sales, transportation, delivery tracking) to ensure accuracy
    Responsible for root cause customer claim and validate to allow or to dispute & collect payment
    Compile verified customer claim data to submit approval request to supervisor
    Collect evidence and documentation to dispute on customer websites for invalid claims
    Monitor dispute status and respond to dispute inquiry or result provided by customer
    Identify problem area and inform related parties to improve work process and reduce company risk
    Maintain customer claim data on In-house system to ensure information are up to date
    Share Customers compliance programs and routing guides updates to related parties as needed
    Maintain customer claim master file as needed base
    Responsible for providing information to all inquiry that pertains to customer claim
    Assist and support any additional task or project assigned to team as needed base
    Qualifications
    Bachelor's Degree in accounting, or business field
    Bilingual in English and Korean
    Intermediate knowledge on Microsoft Office
    At LG, we aspire to empower people and celebrate differences because we believe diversity will create the unexpected.

    We provide equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

    Consistent with our commitment to providing equal opportunity and embracing diversity, LG has implemented affirmative action to ensure applicants are employed and employees are treated without regard to these characteristics.

    In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion.

    Our salary ranges take in account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs.

    While we consider geographic pay differentials in final offers, because we operate in many geographies, where applicable, the salary range listed may not reflect all geographic differentials applied.

    #J-18808-Ljbffr
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