Installation Project Coordinator - Cranford, United States - Renewal by Andersen

Renewal by Andersen Cranford, United States

1 week ago

Description

Job Description

Installation Coordinator

Renewal by Andersen - Cranford, NJ

Primary Responsibilities:

Maintain several spreadsheets, including but not limited to installation performance and Salesforce reporting.

Work with our Field Operations Managers and installation teams regarding feedback on project performance.

Responsible for project coordination and all administrative functions related to the entire installation process.

Answer incoming calls from and make outbound calls to existing customers to keep them updated on their projects.

Address customer concerns and work to resolve any issues they may be experiencing.

Qualifications:-

2-3 years of experience in an administrative role

Strong follow-up & customer service skills

CRM software experience, Salesforce is a plus

Experience using Microsoft Office products, specifically with Excel and Word

High attention to detail

Ability to problem solve independently

High level written/verbal communication skills

Previous Home Improvement industry experience is a plus

Compensation and Benefits:

$18-25/hour plus monthly bonus incentive

Full insurance package, including medical, dental, vision, and life

401(K) with company match

Student tuition reimbursement program

Employee perks program- PTO, paid holidays, and floating holidays

Schedule:

Onsite in our Cranford office

Monday-Friday; 8:00am-4:30pm

Occasional Saturday overtime

DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.

Company DescriptionRenewal by Andersen is the custom division of Andersen Windows. Founded in 1903, Andersen Windows has been the world's largest and most recognized brand for exclusive window and door systems. Renewal by Andersen was founded with the objective of creating a different and better window and door replacement experience for homeowners.

We believe that investing in our team creates a positive and dynamic culture; when combined with the reliability of the Andersen brand, it creates the best customer experience in the window industry. Full-time employees are offered full benefits, including health, vision, dental insurance, and a 401(K) program.

By providing unlimited growth opportunities, our company continues to invest in our employees to strive to new success. With many exciting opportunities available, your new career path is within reach

Company Description

Renewal by Andersen is the custom division of Andersen Windows. Founded in 1903, Andersen Windows has been the world's largest and most recognized brand for exclusive window and door systems. Renewal by Andersen was founded with the objective of creating a different and better window and door replacement experience for homeowners.\r
\r
We believe that investing in our team creates a positive and dynamic culture; when combined with the reliability of the Andersen brand, it creates the best customer experience in the window industry. Full-time employees are offered full benefits, including health, vision, dental insurance, and a 401(K) program. \r
\r
By providing unlimited growth opportunities, our company continues to invest in our employees to strive to new success. With many exciting opportunities available, your new career path is within reach

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