- Serve as a contact for clients, customers and/or third parties of assigned PSG accounts.
- Receive, research, and resolve client questions and complaints. Facilitate oral and/or written communications to ensure clients receive timely, efficient and accurate service (thorough responses to all communications are required within one business day). Maintain necessary documentation related to communications. Identify and review potential customer service issues with the Supervisor and proactively seek potential solutions.
- Review fund transactions; Ensure that client database is maintained and updated as necessary.
- Participate in creating and maintaining a high-quality work environment so team members are motivated to perform at their highest level and to continue working for the company.
- Provide continual feedback about the effectiveness of processes and procedures to the Supervisor. Provide suggestions to improve area operations, efficiency, and service.
- Meet established performance expectations for quantity and quality of work performed.
- Assist various COOP and Incentive teams with claim and pre-approval processing that complies with policies, program guidelines, and turnaround commitments.
- Advise the Supervisor of any situation, issue, or problem that may impact customer service and/or company policy.
- Write, review, and present programming change requests to Supervisor. Oversee report quality, accuracy and data integrity. Create and produce ad hoc client reports upon request.
- Manage client projects related to current business, special programs or new client installations.
- Attend on-site client meetings and/or visit clients off-site when requested.
- Act as team lead in the absence of the Account Specialist, when directed.
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Data Entry Specialist
Found in: Ziprecruiter Test15 US C2 - 2 days ago
ATR International Tempe, United StatesJob Description · Job DescriptionProcess and deposit checks and invoices received by mail. Reviews checks/invoices for special instructions given by customers and determines the appropriate item handling. Sorts mail, processes accounts, and prepares deposit tickets to meet daily ...
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Data Entry Specialist
Found in: Ziprecruiter Test15 US C2 - 3 days ago
LHH Recruitment Solutions Mesa, United StatesJob Description · Job DescriptionData Entry Specialist · Are you looking to put your Data Entry experience to work in a larger company setting? If so then we have the position for you In this role you will be providing data entry and processing support for a large department, as ...
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Data Entry Specialist
Found in: Ziprecruiter Test15 US C2 - 13 hours ago
LHH Recruitment Solutions Mesa, United StatesJob Description · Job DescriptionMedical Records/Data Entry Specialist · This position is remote, but must reside in Maricopa County. Candidate must be able to pick up equipment onsite in Mesa, AZ. · Responsibilities: · Utilize Microsoft Excel and Microsoft Access proficiently to ...
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data entry clerk 1st shift
Found in: MyJobHelper US C2 - 19 hours ago
Randstad US tempe, United Statesdata entry clerk 1st shift. · + tempe , arizona · + posted 5 days ago · **job details** · summary · + $ $18 per hour · + temp to perm · + no requirements · + category office and administrative support occupations · + referenceAB_4522092 · job details · Do you want to start a New ...
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data entry clerk 1st shift
Found in: MyJobHelper US C2 - 11 hours ago
Randstad US tempe, United Statesdata entry clerk 1st shift. · + tempe , arizona · + posted 6 days ago · **job details** · summary · + $ $18 per hour · + temp to perm · + no requirements · + category office and administrative support occupations · + referenceAB_4522092 · job details · Do you want to start a New ...
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Billing & Data Entry (Full-Time)
Found in: Talent US C2 - 5 days ago
Dayton Freight Lines Tempe, United States Full timeOverview · Stable and growing organization · Competitive weekly pay · Professional, positive and people-centered work environment · Fast-paced work environment · Comprehensive benefits package: Health, Dental, Vision, AD&D, etc. · Paid holidays (8); paid vacation and personal da ...
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Data Entry Clerk
Found in: ZipRecruiter Test10S US C2 - 3 days ago
Telebeez Pro Scottsdale, United StatesJob Description · Job DescriptionDescription · At Telebeez Pro, We are seeking a meticulous and detail-oriented Data Entry Clerk to join our team. As a Data Entry Clerk, you will be responsible for accurately entering data into various computer systems and databases. This is a cr ...
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Data Entry Associate
Found in: ZipRecruiter Standard US C2 - 21 hours ago
Infinia Search Inc Scottsdale, United StatesJob Description · Job DescriptionLong-term, on-going contract with potential for hire. · Location: Scottsdale, AZ (on-site during training for roughly first two months) then can be done mostly remotely. · Start Date: 6/10 · Training Schedule: 8:30am-5:00pm AZ time · Post Train ...
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Data Entry Specialist
Found in: beBee S2 US - 3 weeks ago
Randstad USA Scottsdale, United States TEMPORARY, Full time· salary: $19 - $20 per hour · shift: First · work hours: 8 AM - 4 PM · education: High School · ResponsibilitiesProcesses client transaction requests and reviews transactions for accuracy, completeness, and adherence to all internal and external regulations. (Ex: checks, withdr ...
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Data Entry/ Admin
Found in: ZipRecruiter Standard US C2 - 13 hours ago
Atlantach Technical Services Chandler, United StatesJob Description · Job DescriptionWe are seeking a Data Entry/ Admin to join our team You will perform clerical and administrative functions in order to drive company success. · Responsibilities: · Draft correspondences and other formal documents · Plan and schedule appointments a ...
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Laboratory Clinical Coordinator/Medical Data Entry Assistant
Found in: ZipRecruiter Test10S US C2 - 2 days ago
Patient's Choice Tempe, United StatesJob Description · Job DescriptionPatient's Choice Lab is seeking a Full-time Laboratory Information Coordinator/Data Entry Assistant to help our rapidly growing company better support our operations in the Arizona market. We are looking for someone who is very tech savvy, reliabl ...
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Data Entry Specialist
Found in: MyJobHelper US C2 - 3 days ago
TEKsystems Phoenix, AZ, United States ContractTEKSystems is hiring a Data Entry Specialist for a Fortune 500 Client in the Insurance industry Join a company with supportive work environment and competitive pay and expand your career in the Data Entry field · The main functions of this onsite role include verification and inp ...
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data entry clerk
Found in: MyJobHelper US C2 - 1 day ago
Pete's Collision Center , AZ, United StatesPete's Collision Center - Are you a highly detailed oriented type of person? Then this is the job for you We are currently recruiting a Data Entry Clerk. The position will require previous experience working with Microsoft Excel and inputting large amounts of data. If you would l ...
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Laboratory Clinical Coordinator/Medical Data Entry Assistant
Found in: ZipRecruiter Test10S US C2 - 1 day ago
Patient's Choice Tempe, United StatesJob Description · Job DescriptionPatient's Choice Lab is seeking a Full-time Laboratory Information Coordinator/Data Entry Assistant to help our rapidly growing company better support our operations in the Arizona market. We are looking for someone who is very tech savvy, reliabl ...
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data entry specialist
Found in: MyJobHelper US C2 - 1 day ago
ASB Resources , AZ, United States#jobs · Summary: The main function of a data entry specialist is to operate computer with dual monitors, single keyboard, and mouse to verify and input data. A typical data entry specialist is responsible for accurate information documentation and personal project management. Tec ...
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data entry clerk
Found in: MyJobHelper US C2 - 1 day ago
Pete's Collision Center , AZ, United StatesPete's Collision Center - Are you a highly detailed oriented type of person? Then this is the job for you We are currently recruiting a Data Entry Clerk. The position will require require previous experience working with Microsoft Excel and inputting large amounts of data. If you ...
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data entry specialist
Found in: MyJobHelper US C2 - 1 day ago
Randstad US , AZ, United Statesdata entry specialist. · + scottsdale , arizona · + posted april 3, 2024 · **job details** · summary · + $19 - $20 per hour · + temporary · + high school · + category office and administrative support occupations · + referenceAB_4505916 · job details · salary: $19 - $20 per hour ...
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Data Entry Customer Service
Found in: ZipRecruiter Test10S US C2 - 23 hours ago
Lift Forward Direct Scottsdale, United StatesJob Description · Job DescriptionDescriptionAbout the Role: · As a Data Entry Customer Service Representative at Lift Forward Direct, you will be responsible for providing exceptional customer service while accurately entering and maintaining data records. This role requires a ke ...
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Data Entry Customer Service
Found in: ZipRecruiter Test10S US C2 - 3 days ago
Style Netbox Scottsdale, United StatesJob Description · Job DescriptionJoin Our Team: Data Entry Customer Service · Are you detail-oriented with excellent customer service skills? Style Netbox is seeking a dedicated individual to join our team as a Data Entry Customer Service representative. · About the Role: As a Da ...
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Data Entry Clerk
Found in: ZipRecruiter Standard US C2 - 3 days ago
The Jacobson Group Phoenix, United StatesJob Description · Job DescriptionOur client, an insurance industry leader, is seeking Data Entry Specialists for a 12-month in-office assignment · *In-Office position** · Summary: · The main function of a data entry specialist is to operate computer with dual monitors, single key ...
Customer Support/Data Entry - Tempe, United States - PrideStaff
Description
The Correspondent is responsible for providing outstanding customer service to clients, customers (internal and external) and third parties via telephone and email. The Correspondent ensures compliance with client's program specifications and policies and procedures. Specific Correspondent duties may be dependent on the client(s) they support. Correspondents must manage communications proactively to ensure the most effective and timely service is provided. The Correspondent may be required to assist with and/or perform all work assignments generally performed by other hourly PSG employees (Department Specialists, Account Specialists, Quality Assurance Specialists, and Claims Processors). The Correspondent may also assist with special projects and the preparation of reports (routine and/or ad hoc).
Duties/Responsibilities: