Data Entry Customer Service - Scottsdale, United States - Lift Forward Direct

Description

Job Description

Job DescriptionDescriptionAbout the Role:
As a Data Entry Customer Service Representative at Lift Forward Direct, you will be responsible for providing exceptional customer service while accurately entering and maintaining data records. This role requires a keen attention to detail, strong communication skills, and the ability to thrive in a fast-paced environment.
Key Responsibilities
Responsibilities:

• Accurately input and update customer information into the database.
• Respond promptly and professionally to customer inquiries via phone, email, or chat.
• Resolve customer issues and concerns in a timely and efficient manner.
• Collaborate with other departments to ensure accurate and up-to-date information.
• Maintain confidentiality of customer data and adhere to company policies and procedures.
• Assist with other administrative tasks as needed.

Skills, Knowledge and Expertise
Qualifications:

• Proven experience in data entry and customer service roles.
• Excellent typing speed and accuracy.
• Strong communication skills, both verbal and written.
• Ability to multitask and prioritize tasks effectively.
• Proficiency in MS Office and data entry software.
• High school diploma or equivalent; additional certifications or education is a plus.

Benefits
Benefits:

• Competitive salary: $39,000 - $45,000 per year.
• Opportunities for advancement and professional development.
• Comprehensive benefits package including health insurance and retirement plans.
• Collaborative and supportive work environment.
• Convenient day shift schedule: Monday to Friday, 8-hour shifts.