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Patient Access Analyst - camden, United States - Cooper University Health Care
Description
About usAt Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to its employees by providing competitive rates and compensation, a comprehensive employee benefits programs, attractive working conditions, and the chance to build and explore a career opportunity by offering professional development.
Discover why Cooper University Health Care is the employer of choice in South Jersey
Manages comprehensive Precertification integrity system and works toward goals and objectives for departmental denial management. Has a sound understanding of the payor policies related to denials and appeals process for all Institutes deemed within Healthcare Access scope.
Reviews and analyzes denial data for all Institutes within the scope of HCA to determine denial trends and developes remediation plans and/or workflow resolutions
Analyze CPT codes with payer policy change to ensure teams stay abreast to all relevant payer policy updates and pre authorization standards
Collaborate with Revenue Cycle University to develop annual CLN's and quality assurance processes for Insurance Specialists
Develops and monitor EPIC reports and work queues to ensure timely response to denied cases and appeals and provides follow-up on cases until resolution has been achieved
Presents denial metric driven information and workflow opportunities to Patient Access Leadership
Develops and maintains positive, collaborative, supportive working relationships with all members of the organization
Daily management of assigned Epic work queues to include DNB and retro authorization
Assist in the on-going support of data collection, analyzation, and developing/implementing new strategies to ensure an effective authorization/scheduling process
Participate in development of documents to drive quality improvement, including the design of quality monitoring forms and quality standards. Document and update process, procedures, guidelines, and training materials responsible for optimizing complex scheduling protocols, provider template build, and ad hoc and routine report generation.Serve as a Subject Matter Expert on all area's within the scope of HCA Precertification.
responsible for assisting in the design, build, validation, maintenance and support of provider templates for all outpatient scheduling departments.
recognize and support the templates and fundamentally understand the impact on appointment availability, provider productivity, clinic work flow, clinic staffing, expense and revenue.
Minimum 2 years management experience preferred in hospital/ambulatory patient access or related related business
Demonstrated ability to research, collect, and present information
Strong computer skills; proficiency with Microsoft Office suite. Thourough understanding of ICD-10, CPT codes, HCPCS codes
Excellent interpersonal skills as well as superior writing skills. Deadline oriented; ability to work independently and in a team environment. Ability to manage multiple complex and concurrent projects
Bachelors degree or equivalent experience
License/Certification RequirementsEPIC Schedule Strategy Badge to be obtained within 90 days
EPIC Cadence Proficiency to be obtained upon hire
Proficient in Microsoft Office (Excel, Powerpoint, Visio, Word
Special RequirementsHealthcare experience preferred
Knowledge of Payor Portals & Policies
Knowledge of EPIC account, patient, and referral wqs
