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    Group Sales Manager - Pittsburgh, United States - FAIRMONT

    FAIRMONT
    FAIRMONT Pittsburgh, United States

    1 week ago

    Default job background
    Full time
    Description

    Job Description

    You are an ambassador of the engaging service and authentically local experiences we offer in places of unrivalled presence. As a Group Sales Manager you will develop your market and coordinate with a passionate team. Your interpersonal, service and entrepreneurial strengths will ensure exceptional operating results and guest satisfaction.

    What you will be doing:

  • Accountable for the Group Sales effort by prospecting and contracting business within defined territory.
  • Strategically sell hotel rooms, meeting space, including related services, and food and beverage needs to individuals, groups and companies.
  • Evaluate every group event business opportunity to maximize revenue and profitability while achieving customer expectations.
  • Travel into markets as required for Sales Calls, Tradeshows, Events and Conferences.
  • Collect market and competitive intelligence to maximize group sales opportunities.
  • Build and maintain relationships with new and existing clients, providing exceptional service and identifying potential opportunities for growth.
  • Build relationships with all relevant stakeholders, namely Accor Global Sales Office(s), the Meet Long Beach sales team, attractions and offsite venues
  • Partner with regional and national sister hotels to optimize Accor exposure and build incremental business
  • Develop a monthly sales strategy and action plan
  • Achieve/exceed monthly, quarterly, and annual budgeted sales goals by performing direct sales solicitation while developing new accounts and maintaining existing accounts; managing account details and preparing reports; responding to all telephone and in-person inquiries.
  • Maintain positive customer relationships and ensure timely responses to all inquiries for space or service needs.
  • Budget for, plan and organize site inspections, FAMS, sales trips and industry trade shows
  • Utilize OperaCloud Sales System to track, solicit, book and follow up on accounts
  • Quote and negotiate rates within established parameters
  • Coordinate and follow up with convention services, catering and/or other hotel departments to ensure delivery of hotel's promised services

    Qualifications:
    Qualifications
  • Minimum of three years of hotel sales experience
  • Bachelor's degree preferred
  • Proven ability to build relationships and find new business: prospecting, networking, site inspections and sales calls
  • Excellent verbal and written communication skills and strong attention to detail
  • Excellent time management skills
  • Keep abreast of industry trends and share information with all staff
  • Excellent organizational skills, with the ability to prioritize tasks and juggle many tasks simultaneously
  • Superior problem-solving/strategizing skills
  • Excellent overall computer skills including Microsoft applications, with advanced knowledge of Excel and PowerPoint, and OperaCloud/ Sales & Catering systems.
  • Proactive mindset to anticipate and support changes in our business
  • Conformity to the highest standards of personal integrity and ethical behavior
  • Exceptional customer service abilities

    Additional Information
    What is in it for you:
  • Salary Range: USD $75,000 - $90,000, plus incentive
  • Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe.
  • We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential.
  • Opportunity to develop your talent and grow within your property and across the world
  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH

    Accor is proud to be an Equal Opportunity Employer EOE/M/F/V/D.
    We provide an environment of trust, respect, and integrity. A home away from home where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor's Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment.
    Our commitment to Diversity & Inclusion:
    We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.

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