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Jupiter

    MEDICAL RECORDS CLERK - Jupiter, United States - PROFESSIONAL OUTSOURCING INC

    PROFESSIONAL OUTSOURCING INC
    PROFESSIONAL OUTSOURCING INC Jupiter, United States

    3 weeks ago

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    Description

    Job Description

    Job Description

    This position is responsible for processing all release of information (ROI) specifically medical record requests in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations.

    Duties & Responsibilities:

    • Process medical ROI requests in a timely and efficient manner
    • Process requests utilizing facility software applications
    • Support the resolution of HIPAA-related release issues
    • Organize records and documents to complete the ROI process
    • Read and interpret medical records, forms, and authorizations
    • Provide exemplary customer service in person, on the phone and via email, depending on location requirements
    • Interact with customers and co-workers in a professional and friendly manner
    • Perform other related duties, as assigned, to ensure effective operation of the department and the Company

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