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    Strategic Accounts Manager - Dallas, United States - Collage HR

    Collage HR
    Collage HR Dallas, United States

    3 weeks ago

    Default job background
    Description


    Drivewyze is more than just a tech company – we are a connected truck solutions leader that is revolutionizing safety and sustainability in commercial vehicle transportation.

    We are committed to bettering the experience of drivers, fleets, and public agencies towards a vision of zero crashes, zero fatalities and a sustainable transportation system.

    We are on a mission to revolutionize highway safety and efficiency and we are looking for great talent to be part of our success story

    About the Role:


    The Strategic Account Manager (SAM) is responsible for ensuring our strategic enterprise accounts are delighted with our services and understand the value of our offerings.

    This includes building and maintaining long-term relationships with executive influencers and decision makers and growing Drivewyze's presence with valued-added solutions.

    A key focus of this role is to understand needs, goals, and pain points, and provide solutions through a consultative sales process as a trusted advisor to our customers.


    Location:
    Remote

    Report to:
    Vice President, Customer Success

    Job responsibilities include but are not limited to:
    Developing and executing account strategies to maintain and grow revenue and retention.
    Establishing and maintaining strong and trusted relationships with key decision-makers and influencers.
    Identifying and pursuing new opportunities for cross-selling and upselling of our products and services.
    Effectively delivering in-person and online presentations that convey the value of our solutions.
    Achieving retention and cross sales and expansion targets consistently.
    Leading the onboarding and product implementation experience with assigned customers.
    Monitoring and analyzing account performance and customer satisfaction metrics.
    Conducting regular business reviews with customers and members of the Sales Leadership Team.
    Collaborating with Marketing, Product Management, and other cross-functional teams to refine product and outreach, fostering a positive customer experience.
    Staying updated on the latest industry trends, best practices, and competitive landscape.

    Job Requirements:
    5+ years of experience in strategic account management or sales capacity supporting enterprise-level clients.
    Previous experience in the transportation and/or telematics industry.
    Bachelor's degree in business, marketing, or a related field.
    Proven track record of achieving and exceeding sales and retention targets.
    Customer-oriented mindset, with the ability to build rapport and trust with diverse stakeholders. This includes demonstrated success building and maintaining lasting relationships at the executive level.

    Strong problem identification and objection resolution skills, coupled with the ability to understand complex technical concepts and communicate them in simple terms.

    Strong negotiation and persuasion skills, with the ability to influence and close deals.
    Exceptional verbal, listening, written communication, and presentation skills.
    Self-motivated, with the ability to work independently and collaboratively, as well as manage multiple initiatives and priorities.
    Proficient in CRM software and Microsoft Office applications
    Willingness to travel required as needed, up to 25% of the time.
    Not sure if you qualify? Consider applying anyways
    We understand great talent may come from a variety of workplace experiences and backgrounds. A better future depends on new and diverse voices at the table. We'd love to hear from you

    By joining us you will enjoy:
    Great people to work with in an inclusive and collaborative culture
    Flexible work options
    Open vacation program with unlimited vacation days
    Competitive compensation package, including benefits and employee stock options
    Opportunities to make your mark, experience growth, professional development and advancement within the company
    Employee recognition and referral programs
    Social initiatives- virtual games and contests, pickle ball, basketball, ping pong, foosball, darts, you name your game
    Work with us because you believe in what we do.
    Want to be part of a team whose mission is to save lives by reducing commercial transportation fatalities? How about being part of a tech company that continues to disrupt industry with new ideas?
    Although technically, we have been in business for almost 20 years, we are proud to have maintained a start-up feel with each team member acting like owners modeling our values:
    Create Exceptional Experiences.

    Think like a customer, colleague, partner, and stakeholder. Strive to go above and beyond and have a positive impact on others.
    Drive to Succeed.

    Be purposeful and accountable. Persevere through challenges and seek ways to enable success. Operate with speed, agility, and excellence.
    Empower and Lead.

    Take the initiative and be proactive. Identify problems quickly and help tackle them. Have a voice, share ideas and give constructive feedback. Encourage others to do the same.
    Disrupt Creatively.

    Be curious, explore ideas without bias, and fearlessly try new things—Foster innovation with diversity of thought. Merit ideas, not titles, and learn from failure.
    Cultivate Relationships.

    Build credibility and influence with integrity, honesty, and commitment. Seek win-win outcomes and lead with transparency and high ethical standards.
    Raise the Bar.

    Continually improve and grow. Build for the future, develop capability, and help others to learn. Take risks and aim high. Don't iterate when you can change the game.
    Play as a Team.

    Navigate with genuine care, respect, and inclusiveness. Create momentum through time-saving collaborative partnerships. Celebrate successes and have fun.
    Our Journey and Culture

    As an organization, our innovative and collaborative culture is woven into the fabric of our DNA and seen through our interactions with one another.

    Our teams work together to solve problems that have a real-world impact, with all voices being heard at the table, and we believe respectful and inclusive idea-sharing is fundamental to our ability to continue to push into uncharted territories.

    Our roots are deep with almost 20 years of cultivating relationships and expertise, and our footprint across North America is a testimony of our ability to disrupt the industry and change the game.

    Our incredible journey has been built with teamwork, creativity, and humbly brilliant people ready and willing to explore new possibilities together.

    Drivewyze is an equal opportunity employer. All qualified applicants will be

    considered

    for employment

    regardless of

    race, color, religion, sex, national origin, disability, or protected veteran status.

    #J-18808-Ljbffr
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