Jobs
>
Oklahoma City

    Accounts Receivable Billing Rep - Oklahoma City, United States - Express Employment International

    Express Employment International
    Express Employment International Oklahoma City, United States

    1 week ago

    Default job background
    Description
    Basic Function

    This position requires a high level of discretion and independent judgment.

    The AR Specialist will take a high volume of telephone calls daily and must accurately answer and complete tasks asked by the franchise.

    The responses will have a direct effect on each franchise's operations, profit and loss, legal complianceand reputation and community standing.

    Position Requirements

    Because of the self-directing and independent nature of the job, this position requires extensive training and orientation.

    Prior experience in business-to-business customer service or relationship management is a plus. Prior experience in accounting is preferred.


    Preferred characteristics include:

    Diplomatic management skills; an attitude of dedicated service; working well in a team; outstanding work ethic; professional appearance; comfort with a constantly changing environment; good independent problem-solving skills; excellent communication; skilled multi-tasking; a detail-oriented approach; and success handling fast-paced/high-stress situations.

    High school diploma is required.

    Essential Functions

    Daily Cash Processing

    Each day the AR specialist will look at payment exceptions that our third-party processor was unable to process. They will research each item to make the best decision possible on where the money belongs.

    If they are unable to determine an invoice number, they will email the office(s) they believe it may relate for their assistance.

    Process Miscellaneous Payment Types

    Each day AR brings in payments from many sources.

    This person must accurately pull the files for the day and make sure they reconcile back to what hit the bank.

    Customer Service


    Each day the AR Specialist will handle a high volume of calls and emails from the franchisees and their staff.

    They must respond to these inquiries in a timely, professional, and accurate manner.

    They will assist the franchise in write-offs, unapplied cash applications, credit memo applications, deletion of incorrect direct hire invoice and prepare interest statements.


    They will make sure the office is equipped with the information they need to have the correct conversations with their clients.

    Estimated Time Allocation - Decision-Making


    70%- Tasks are moderately difficult and involved, requiring adaptation and interpretation of the established practices and procedures to cover problems and situations to which their application is not clearly defined.


    30%- Tasks are new or difficult, requiring judgment and ability to make recommendations and/or decisions where policies or precedents are not clearly defined and are performed under frequently changing conditions and problems.


    Supervision:
    Received Given

    General supervision, work alone on routine work from standard practices and procedures and question non-standard conditions.

    Accuracy, Accountability and Control


    60% - Errors could cause inaccuracies in reports or records and may result in dissemination of inaccurate or incomplete information.

    Affecting activities based on reports, records, or related recommendations and may, to a limited degree, delay progressof programs or projects involved.

    Errors would usually be detected before results became serious and would normally be confined to company activities.


    30% - Errors could result in losses of material, minor equipment items, working time or external losses of goodwill or accounts.

    Some errors would be difficult to detect and would not ordinarily be caught by audit or check. These errors would largely result from improper judgment.

    10% - Errors could cause serious delays in project completion or may have detrimental effects on customer relationships


    Contacts:
    Internal External

    Internal 10% - Contact as needed with other Express departmentsfor furnishingor obtaining information and assistance.


    External 90% - Contacts are normally made with limited or no supervision and concern matters requiring judgment, approval/discretion, explanation, interpretation or training.

    Contacts are with developers, franchisees and their staff and occasionally clients.

    Confidential Information

    Company, Associate, Client and Franchise information is extremely confidential.

    This data must not be shared outside of the company or with other individuals that have no legal requirement to access.

    The franchise financial business reports contain the profits, losses and income. We have strict policies that information is held confidential to the owner, and will only be shared with office staff if permission has been received by the owner

    Working Conditions


    • Sits for extended periods of time.
    • Answer incoming phone calls and intermittently make outgoing calls.
    • Frequently required to use arms and hands to use personal computer and other office equipment and to reach, handle and hand-carry materials.
    • Occasional high stress due to multi-tasking and demanding customer service environment.
    • Read from text materials, computer monitor, and other sources as required in an office environment.
  • Express Employment International Headquarters

    Accounts Receivable Billing Rep

    1 week ago

    Express Employment International Headquarters Oklahoma City, United States

    Job Details · Job Location · Corporate Headquarters - Oklahoma City, OK · Description · Basic Function · This position requires a high level of discretion and independent judgment. The AR Specialist will take a high volume of telephone calls daily and must accurately answer an ...

  • University of Oklahoma Health Sciences Center

    Senior Patient Account Representative- TULSA

    1 week ago

    University of Oklahoma Health Sciences Center Oklahoma City, OK, United States

    OU-Physicians Tulsa Central Billing Office OU-Physicians Tulsa Central Billing Office has an opening for a Senior Patient Account Representative (PAR) to assist in working patient accounts. Reviewing unpaid claims, insurance denials and filing appeal when needed Sr. Patient Acct ...

  • Integris Health

    patient service rep

    5 days ago

    Integris Health Oklahoma City, OK , USA, United States

    INTEGRIS Health Group Southwest Gerneral Surgery, Oklahoma's largest not-for-profit health system has a great opportunity for a Patient Services Rep in Southwest Oklahoma City, OK. In this position, you'll work 8:00am to 5:00pm Monday-Friday with our team providing exceptional ca ...

  • InsideHigherEd

    Senior Patient Account Representative- TULSA

    1 day ago

    InsideHigherEd Oklahoma City, United States Administrative Jobs ,

    Organization · OU-Physicians Tulsa Central Billing Office OU-Physicians Tulsa Central Billing Office has an opening for a Senior Patient Account Representative (PAR) to assist in working patient accounts. The primarily responsibility of this position is Customer Service. Not only ...

  • InsideHigherEd

    Clinic Manager

    6 days ago

    InsideHigherEd Oklahoma City, United States

    Organization · Come join the staff at OU HSC and become a part of Oklahoma's premier research university which leads the state in education and career opportunities. Oversees the daily operation of an outpatient or inpatient dental clinic.Duties:Supervises clinic staff. Issues fi ...

  • SPG Consulting

    Mechanical Engineer

    1 week ago

    SPG Consulting Oklahoma City, United States

    Title - Mechanical Engineer · Location -1. Houston,TX(USA) 2. Orange, MA(USA) · Job Type- Full time · 1- Project manager (Experience - 3-5 years) Location: Houston, TX · QUALIFICATIONS- · Bachelor's degree or foreign equivalent in Mechanical Engineering or closely related field ...

  • INTEGRIS Health

    Patient Services Rep, Senior

    3 days ago

    INTEGRIS Health Oklahoma City, United States

    Job Description · INTEGRIS Health Baptist Medical Center, Oklahoma's largest not-for-profit health system has a great opportunity for a Patient Services Rep, Senior in Oklahoma City, OK. In this position, you'll work 8a-5p with our Bariatric Surgery team providing exceptional ca ...

  • INTEGRIS Health

    Patient Services Rep Sr

    23 hours ago

    INTEGRIS Health Oklahoma City, United States

    Job Description · INTEGRIS Health Baptist Neurology, Oklahoma's largest not-for-profit health system has a great opportunity for a Patient Services Rep Sr in Metro Oklahoma City, OK. In this position, you'll work 8:00am to 5:00pm Monday-Friday with our team providing exceptional ...

  • InsideHigherEd

    Senior Patient Account Representative

    2 days ago

    InsideHigherEd Oklahoma City, United States Administrative Jobs ,

    Organization · Come join the staff at OU HSC and become a part of Oklahoma's premier research university which leads the state in education and career opportunities. OU HSC is one of only four comprehensive academic health centers in the nation with seven professional colleges. W ...

  • Federal Corporation/Federal Services

    Staff Accountant I

    1 week ago

    Federal Corporation/Federal Services Oklahoma City, United States

    Job Description · Job DescriptionJOB DESCRIPTION · Staff Accountant I · Job Location: Oklahoma City · Reports To: Accounting Manager · Summary · Federal Corporation, a leading factory rep & stocking distributor of mechanical equipment, boilers & controls for commercial & industri ...

  • Paycom Online

    Team Leader of Commissions

    3 weeks ago

    Paycom Online Oklahoma City, United States Paid Work

    The Team Leader of Commission's purpose is to grow, develop, and train commission's team members. Additionally, the Team Leader is responsible for advising, creating and directing commission policies; oversight of the commissions cycle to include complex, technical calculations; ...

  • Avance Consulting

    Staff Accountant I

    1 day ago

    Avance Consulting Oklahoma City, United States

    Job Description · Job DescriptionSummary · The company, a leading factory rep & stocking distributor of mechanical equipment, boilers & controls · for commercial & industrial applications, is seeking a motivated Staff Accountant I at our OKC, OK location. · Our accounting departm ...

  • Mediabistro

    Customer Retention Representative

    1 day ago

    Mediabistro Oklahoma City, United States

    Our customers are the lifeblood of our business. In this role, you are the last line of defense, and the reason our customers stay with us. · Through building meaningful relationships through each customer interaction, you'll be able to retain, upgrade and/or add new services. · ...

  • Cox Enterprises

    Customer Retention Representative

    6 days ago

    Cox Enterprises Oklahoma City, United States Full time

    Our customers are the lifeblood of our business. In this role, you are the last line of defense, and the reason our customers stay with us. · Through building meaningful relationships through each customer interaction, you'll be able to retain, upgrade and/or add new services. · ...

  • Trustmark

    Executive Director, MGA

    1 week ago

    Trustmark Oklahoma City, United States Paid Work

    Trustmark's mission is to improve wellbeing – for everyone. It is a mission grounded in a belief in equality and born from our caring culture. It is a culture we can only realize by building trust. Trust established by ensuring associates feel respected, valued and heard. At Trus ...

  • State Farm Insurance

    Customer Service Representative

    2 weeks ago

    State Farm Insurance Mustang, United States

    State Farm Insurance - JobID: [Customer Service Representative] As a Customer Service Rep at State Farm Insurance, you'll: Assist customers with inquiries, complaints, and policy changes; Provide accurate and timely information regarding insurance products and services; Process p ...

  • The University of Oklahoma

    Senior Patient Account Representative- TULSA

    1 week ago

    The University of Oklahoma Norman, United States

    OU-Physicians Tulsa Central Billing Office · OU-Physicians Tulsa Central Billing Office has an opening for a Senior Patient Account Representative (PAR) to assist in working patient accounts. The primary responsibility of this position is insurance follow up. Reviewing unpaid cla ...

  • The University of Oklahoma

    Senior Patient Account Representative- TULSA

    1 week ago

    The University of Oklahoma Norman, United States

    OU-Physicians Tulsa Central Billing Office · OU-Physicians Tulsa Central Billing Office has an opening for a Senior Patient Account Representative (PAR) to assist in working patient accounts. The primarily responsibility of this position is Customer Service. Not only will you be ...

  • INTEGRIS Health

    Patient Services Rep, Senior

    2 days ago

    INTEGRIS Health Edmond, United States

    Job DescriptionINTEGRIS Health Baptist Medical Center, Oklahoma's largest not-for-profit health system has a great opportunity for a Patient Services Rep, Senior in Oklahoma City, OK. In this position, you'll work 8a-5p with our Bariatric Surgery team providing exceptional care t ...

  • State Farm Insurance

    Customer Service Representative

    2 weeks ago

    State Farm Insurance Tuttle, United States

    State Farm Insurance - JobID: [Customer Service Representative] As a Customer Service Rep at State Farm Insurance, you'll: Assist customers with inquiries, complaints, and policy changes; Provide accurate and timely information regarding insurance products and services; Process p ...