Jobs
>
Oklahoma City

    Patient Services Rep Sr - Oklahoma City, United States - INTEGRIS Health

    INTEGRIS Health
    INTEGRIS Health Oklahoma City, United States

    2 weeks ago

    Default job background
    Description
    Job Description

    INTEGRIS Health Baptist Neurology, Oklahoma's largest not-for-profit health system has a great opportunity for a Patient Services Rep Sr in Metro Oklahoma City, OK. In this position, you'll work 8:00am to 5:00pm Monday-Friday with our team providing exceptional care to those who have entrusted INTEGRIS Health with their healthcare needs. If our mission of partnering with people to live healthier lives speaks to you, apply today, and learn more about our recently enhanced benefits package for all eligible caregivers such as, front loaded PTO, 100% INTEGRIS Health paid short term disability, increased retirement match, and paid family leave. Those who apply by 6/30/2024, may qualify to receive a sign-on bonus of $1,000. We invite you to join us as we strive to be The Most Trusted Partner for Health.

    The Patient Services Representative Senior acts as a mentor to new entry-level Patient Services Representatives and is responsible for ensuring the integrity of clinic data and patient information, answering telephones, taking concise messages, scanning and indexing information into the medical record, handling requests for medical records and basic scheduling. This position requires population specific competencies. Adheres to National Patient Safety Goals as appropriate based on the level of patient contact this position requires.

    INTEGRIS Health is an Equal Opportunity/Affirmative Action Employer.

    Responsibilities

    The Patient Services Representative Senior responsibilities include, but are not limited to, the following:
    • Enters daily charges accurately, including time of service payments
    • Balances end of day business transactions accurately
    • Makes appointments for visits and, if an emergency, informs a clinical employee or provider
    • Verifies insurance eligibility and benefits
    • Accurately enters patient demographics into the practice management system
    • Completes out-going referrals
    • Assists in training new employees
    • Responsible for receiving and/or dispatching incoming phone calls
    • Contacts third party payers for benefit and pre-certification information and enters information into the billing system
    • Collects checks and cash for co-pays and deductibles; collects deposits and/or makes financial arrangements with guarantor
    • Performs financial counseling to patient/family as it pertains to ambulatory care billing processes and procedures
    • Works directly with the clinical staff to ensure proper patient placement
    • Performs check in and out duties accurately and timely
    • Takes messages when answering the telephone, correctly spelling names and identifying patient by two patient identifiers according to National Patient Safety Goals
    • Takes clear and concise messages from pharmacies, physicians and hospital personnel; directs the message to the Clinical employee and/or Provider
    • Manages large call volume while maintaining excellent telephone etiquette
    • Organizes workflow to meet patient needs in a timely manner
    The Patient Services Representative Senior reports to the Office Manager/Supervisor.

    This position may have additional or varied physical demand and/or respiratory fit test requirements. Please consult the Physical Demands Project SharePoint site or contact Risk Management/Employee Health for additional information. Must be able to handle a high volume of telephone calls (potentially hundreds per day), and high volume of patient interaction (potentially hundreds per day), i.e., scheduling appointments, discussing billing problems, setting up payment arrangements, collecting past due payments. Must be able to handle multiple tasks and work in a high stress environment. May be required to drive.

    All applicants will receive consideration regardless of membership in any protected status as defined by applicable state or federal law, including protected veteran or disability status.

    Qualifications
    • 3 years experience in a health care setting to include both interpersonal & telephone customer services
    • Experience in the following areas: responsibility for cashier procedures and/or basic accounting, clinic check in/out procedures, basic health insurance, HMO, PPO, and basic medical terminology, general knowledge of CPT and ICD-9 coding preferred * Knowledge of Microsoft Office
    • Must be able to communicate effectively in English (Verbal/Written)
    IMG Float Pool:
    • This job requires the incumbents to operate an INTEGRIS-owned vehicle OR personal vehicle (non INTEGRIS-owned) and therefore must have a current Drivers License from the state of residence, as well as a driving record which is acceptable to our insurance carrier.
    IMG Clinics:
    • For clinic staff assigned duties of entering orders in the electronic medical records, certification must be obtained within 60 days of hire
  • Integris Health

    Food Services Rep

    1 week ago

    Integris Health Oklahoma City, United States

    INTEGRIS Baptist Medical Center, Oklahoma's largest not-for-profit health system has a great opportunity for a Food Services Rep in Oklahoma City. In this position, you'll work nights with our Food Services team providing exceptional care to those who have entrusted INTEGRIS Heal ...

  • Integris Health

    Food Services Rep

    3 weeks ago

    Integris Health Oklahoma City, United States

    INTEGRIS Baptist Medical Center, Oklahoma's largest not-for-profit health system has a great opportunity for a Food Services Rep in Oklahoma City. In this position, you will work with our Food Services team providing exceptional care to those who have entrusted INTEGRIS Health wi ...

  • Integris Health

    Food Services Rep

    1 week ago

    Integris Health Oklahoma City, United States

    INTEGRIS Baptist Medical Center, Oklahoma's largest not-for-profit health system has a great opportunity for a Food Services Rep in Oklahoma City. In this position, you'll work days with our Food Services team providing exceptional care to those who have entrusted INTEGRIS Health ...

  • Integris Health

    Food Services Rep

    2 weeks ago

    Integris Health Oklahoma City, United States

    INTEGRIS Health Southwest Medical Center, Oklahoma's largest not-for-profit health system has a great opportunity for a Food Services Rep in Oklahoma City. In this position, you'll work with our Food Services team providing exceptional care to those who have entrusted INTEGRIS He ...

  • Integris Health

    Food Services Rep

    3 weeks ago

    Integris Health Oklahoma City, United States

    INTEGRIS Baptist Medical Center, Oklahoma's largest not-for-profit health system has a great opportunity for a Food Services Rep in Oklahoma City. In this position, you will work with our Food Services team providing exceptional care to those who have entrusted INTEGRIS Health wi ...

  • Integris Health

    Patient Services Rep

    3 weeks ago

    Integris Health Oklahoma City, United States

    INTEGRIS Health Medical Group Pulmonology South, Oklahoma's largest not-for-profit health system has a great opportunity for a Patient Services Rep in Southwest Oklahoma City, OK with Dr. Farooq. In this position, you'll work 8:00am to 5:00pm Monday-Friday with our team providing ...

  • Integris Health

    patient service rep

    2 weeks ago

    Integris Health Oklahoma City, OK , USA, United States

    INTEGRIS Health Group Southwest Gerneral Surgery, Oklahoma's largest not-for-profit health system has a great opportunity for a Patient Services Rep in Southwest Oklahoma City, OK. In this position, you'll work 8:00am to 5:00pm Monday-Friday with our team providing exceptional ca ...

  • Mercy

    Patient Service Rep

    1 week ago

    Mercy Oklahoma City, United States Full time

    The Patient Service Representative will facilitate all components of the patients' entrance in to any Mercy facility. This may include scheduling, registration, benefit verification, pre-certification and financial clearance including pre-visit collection. The Patient Service Rep ...

  • Integris Health

    patient services rep

    2 weeks ago

    Integris Health Oklahoma City, OK , USA, United States

    The Patient Services Representative is responsible for answering telephones, taking concise messages, scanning and indexing information into the medical record, handling requests for medical records and basic scheduling. This position requires population specific competencies. Ad ...

  • Mathis Brothers

    mattress service rep

    1 week ago

    Mathis Brothers Oklahoma City, United States

    Schedule: Flexible · EXAMPLES OF WORK PERFORMED FOR MATTRESS CUSTOMER SERVICE REPRESENTATIVE: Provide timely and accurate information to customers' requests and concerns · Assist customers over the phone. · Inbound calls with customers regarding warranties and returns · Order ...

  • AppleOne

    Customer Services Reps

    3 weeks ago

    AppleOne Oklahoma City, United States

    Job Description · Job DescriptionWe are currently searching for dynamic Customer Service Representatives · Position Features: * Normal Business Hours * Fast Paced Work Environment If you have experience working as a Customer Service Professional and are a self-motivated, multi-t ...

  • MCBRIDE ORTHOPEDIC HOSPITAL

    patient service rep.

    3 weeks ago

    MCBRIDE ORTHOPEDIC HOSPITAL Oklahoma City, OK , USA, United States

    Job Details · Level · Undisclosed · Job Location · Pediatric ENT of Oklahoma - Oklahoma City, OK · Remote Type · N/A · Position Type · Full Time · Education Level · Undisclosed · Salary Range · Undisclosed · Travel Percentage · Undisclosed · Job Shift · Days · Job Category · Heal ...

  • Domino's Franchise

    Customer Service Rep

    4 weeks ago

    Domino's Franchise Oklahoma City, United States

    Job Description Job Description Company DescriptionCore ValuesTreat everyone with Integrity and RespectQuality is everythingGuarantee that every guest is WOW'd because of MEChoose your attitudeHave funJob Description This location will officially open January 2023. All training/h ...

  • Domino's Pizza LLC

    Customer Service Rep

    3 weeks ago

    Domino's Pizza LLC Oklahoma City, United States

    Company Description · Core Values Treat everyone with Integrity and Respect · Quality is everything · Guarantee that every guest is WOW'd because of ME · Choose your attitude · Have fun · Job Description · This location will officially open January 2023. All training/hiring ...

  • Edmond Avis Budget

    Customer service Rep

    2 weeks ago

    Edmond Avis Budget Oklahoma City, United States

    Job Description · Job DescriptionJob description · Seeking Customer service representative · If you're bored sitting behind a desk all day in a call center or working as a cashier in a retail store, join our high-energy team where you'll get to meet and interact with our customer ...

  • Aaron Whitlock-Farmers Insurance Agency

    Customer Service Rep

    2 weeks ago

    Aaron Whitlock-Farmers Insurance Agency Oklahoma City, United States

    Job Description · Job DescriptionHelping Clients with all their insurance needs · BenefitsAnnual Base Salary + Commission + Bonus Opportunities · Paid Time Off (PTO) · Health Insurance · Dental Insurance · Hands on Training · Mon-Fri Schedule · Responsibilities · Taking payments, ...

  • State Farm Insurance Agent Gary Unruh in Oklahoma City OK

    Customer Service Rep

    2 weeks ago

    State Farm Insurance Agent Gary Unruh in Oklahoma City OK Oklahoma City, United States

    Job Description · Job DescriptionSpanish speaker staff position available. Excellent pay available. Call for appointment · Company DescriptionState Farm is a 100 year old insurance company. We insure more home and more cars than any other company.Company Description · State Farm ...

  • Domino's Franchise

    Customer Service Rep

    1 week ago

    Domino's Franchise Oklahoma City, United States Full time

    Job Description · General Job Duties involve operation of all equipment; stock and rotate ingredients from delivery to storage/work area/walk-in cooler; prepare products; receive and process telephone and internet orders; count inventory and complete paperwork; clean equipment an ...

  • Integris Health

    Food Services Rep Lead

    1 week ago

    Integris Health Oklahoma City, United States

    INTEGRIS Baptist Medical Center, Oklahoma's largest not-for-profit health system has a great opportunity for a Food Services Rep Lead in Oklahoma City. In this position, you'll work with our Food Services team providing exceptional care to those who have entrusted INTEGRIS Health ...

  • Integris Health

    Patient Food Service Rep

    1 week ago

    Integris Health Oklahoma City, United States

    INTEGRIS Health Baptist Portland Ave, Oklahoma's largest not-for-profit health system has a great opportunity for a Patient Food Service Rep in Oklahoma City. In this position, you'll work with our Food Services team providing exceptional care to those who have entrusted INTEGRIS ...