Jobs
>
Culver City

    Intern, Tech Support Engineering - Culver City, United States - Pixelogic Media Partners, LLC

    Pixelogic Media Partners, LLC
    Pixelogic Media Partners, LLC Culver City, United States

    1 week ago

    Default job background
    Description

    Job Description

    Job Description

    The Pixelogic Internship is a paid position at $18/hr. In this role, you will develop in the technical support and support processes for all facets of the operation. This is a first response position which includes responsibilities in hardware/software installation, telecommuting support, collaboration with teams to provide support where needed and exploring process improvements.

    You will go through training, learning and knowledge application for twelve weeks. Each week you will be required to meet or exceed set objectives and will evaluate these goals in a regular 1-1 meeting. You will be assigned a direct manager and a mentor resource to help them learn and develop. Your work will be hands on and the skills acquired in this role are transferable to any entry level IT Technical Support role.

    Training includes introduction to IT process and procedure as well as systems and support. Across the twelve weeks you will follow a curriculum that incorporates planned learning experiences through the Pixelogic LMS, in-person coaching, and application.

    • Provide Help Desk/Service Center style support, monitoring inbound technical support requests, calls, and tickets for all employees
    • Manage support issues from start to resolution, escalating only when necessary
    • Collaborate with other technology teams as needed to determine the best solution to challenges
    • Partner closely with IT and technology teams to assure consistent support methods and policies across sites
    • Provide support for onboarding, provisioning, entitlements, and tech training for new hires
    • Installation of desktop hardware including workstations, displays, tablets, and related peripherals
    • Install/support a wide array of software, both internally developed and third party
    • Support multiple hardware and operating system build processes including Mac, iOS, and Windows, as well as correlating software & accessories
    • Basic support of server infrastructure & network equipment
    • Basic support of A/V & media systems
    • Create thorough documentation of processes and procedures leveraging centralized knowledge base (i.e., Zendesk, Confluence, ManageEngine)

    Requirements

    • Pursuing a bachelor's degree in information technology, computer science, or related technical field (must be able to provide a copy of school transcripts upon request).
    • Must be able to commit to 12 weeks of work at full-time work schedule.
    • Must be able to work onsite in Culver City, CA - this is not a remote position.
    • Must be able to start in mid-May 2023 and have a reliable transportation to report to work on time.
    • Working knowledge of Mac OS, iOS, and Windows operating systems
    • Familiarity with Linux desktop
    • Familiarity with remote desktop technologies, such as Teradici and RDP
    • Familiarity with ticket tracking, tech support tools, documentation platforms, and diagnostic systems
    • Proficiency with productivity applications such as Microsoft Office, and administration of these systems
    • Proficiency with common video conferencing platforms such as Zoom, Google Chat and MS Teams
    • Ability to diagnose, repair or replace computer system components (storage media/drives, graphics/GPU cards, memory modules, etc)
    • Strong analytical problem-solving skills
    • Excellent communication skills and a strong customer service orientation
    • Ability to lift heavy equipment (51 lbs.) and use standard lifting equipment such as a hand truck, push cart and/or platform cart.
    • Install, configure, and maintain desktop/laptop computers and mobile devices
  • Quantum Ventures

    Support Engineer

    3 weeks ago

    Quantum Ventures Long Beach, United States

    Job Description: · At DataManagement Professionals (DMP), we specialize in storing, protecting, and managing data for our clients. · As the IT industry continues to evolve, we are seeking to expand our team in order to provide our German and international clients with modern and ...

  • Pixelogic Media

    Intern, Tech Support Engineering

    3 weeks ago

    Pixelogic Media Culver City, United States

    The Pixelogic Internship is a paid position at $18/hr. In this role, you will develop in the technical support and support processes for all facets of the operation. This is a first response position which includes responsibilities in hardware/software installation, telecommuting ...

  • Anastasia Beverly Hills

    Desktop Support Engineer

    2 weeks ago

    Anastasia Beverly Hills Beverly Hills, United States

    Job Description · Job DescriptionJob Description · Anastasia Beverly Hills is looking for an experienced Desktop Support Engineer who excels at servicing internal resources with network, endpoint, and software related issues. The position is and must be available to support our ...

  • Anastasia Beverly Hills Cosmetics & Beauty

    Desktop Support Engineer

    4 weeks ago

    Anastasia Beverly Hills Cosmetics & Beauty Beverly Hills, United States

    Anastasia Beverly Hills is looking for an experienced Desktop Support Engineer who excels at servicing internal resources with network, endpoint, and software related issues. The position is and must be available to support our Beverly Hills and Pico Support Engineer, Desktop Sup ...

  • Anastasia Beverly Hills

    Desktop Support Engineer

    4 weeks ago

    Anastasia Beverly Hills Beverly Hills, United States

    Job Description · Anastasia Beverly Hills is looking for an experienced Desktop Support Engineer who excels at servicing internal resources with network, endpoint, and software related issues. The position is and must be available to support our Beverly Hills and Pico Rivera loc ...

  • Q2A Media Services Pvt Ltd

    Support Engineering In-service Maintenance Advisor

    1 week ago

    Q2A Media Services Pvt Ltd Seal Beach, United States

    **Job Title: Support Engineering In-Service Maintenance Advisor 3/Technician** · **Location: Seal Beach, CA** · **Duration: 6 Months** · **Shift: 8:00AM- 5:30 AM** · Provides customer perspective on operations/maintenance disciplines within the enterprise, develops technical perf ...

  • SimplePractice

    IT Support Engineer

    3 weeks ago

    SimplePractice Santa Monica, United States Full time

    About Us · At SimplePractice, our team is dedicated to improving the health and wellness industry by building a suite of innovative solutions for practitioners and their clients. Our product supports practitioners on their clinical journey to becoming licensed, helps them manage ...

  • tapwage

    Principal Engineer, M365 Platform Support

    4 weeks ago

    tapwage Culver City, United States Full time

    The Principal Engineer will be a Senior member and of a team accountable for the maintenance and management of all SPE Global Messaging Services Infrastructure on MS O365, MS Exchange, MS InTune, MS Teams, SMTP and other Messaging and Collaboration technologies. · Principal Engin ...

  • Sony Pictures

    Principal Engineer, M365 Platform Support

    3 weeks ago

    Sony Pictures Culver City, United States Full time

    The Principal Engineer will be a Senior member and of a team accountable for the maintenance and management of all SPE Global Messaging Services Infrastructure on MS O365, MS Exchange, MS InTune, MS Teams, SMTP and other Messaging and Collaboration technologies. · Principal Engin ...

  • Audible

    Director of Software Development, Creator

    2 weeks ago

    Audible Culver City, United States

    At Audible, we believe stories have the power to transform lives. It's why we work with some of the world's leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and ...

  • Warner Bros. Discovery

    Principal Product Manager, Growth

    3 weeks ago

    Warner Bros. Discovery Culver City, United States

    **_Welcome to Warner Bros. Discoverythe stuff dreams are made of._** · **Who We Are ** · When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of ...

  • Mericaninc

    Project Manager with Media and Entertainment

    2 weeks ago

    Mericaninc Culver City, United States

    **Project Manager** · **Culver City, CA Hybrid** · **Long Term** · **Job summary** · You are responsible for managing the lifecycle of a complex cross-functional program with considerable impact. Your program may focus on a single product in a critical technology area or you may ...

  • 100 THIEVES

    Product Project Manager

    2 weeks ago

    100 THIEVES Culver City, United States

    **About 100 Thieves** · 100 Thieves ("Hundred Thieves") is the premier lifestyle brand and gaming organization. Based in Los Angeles, the company was founded in 2017 by former Call of Duty World Champion and YouTube sensation Matthew "Nadeshot" Haag. 100 Thieves has leading espor ...

  • Triveni Construction

    IT Technician

    3 weeks ago

    Triveni Construction Culver City, United States

    Title: Bi-lingual IT Technician (Japanese) · Work location: Culver City, CA (LA Metro) Hybrid. · **Job Description**: · Japanese Bilingual IT Technician for HYBRID ONSITE work at the client location in Culver City, CA (LA Metro). Currently 2 days a week minimum in the office is r ...

  • Sony Pictures Entertainment, Inc.

    Administrative Assistant, Business

    3 weeks ago

    Sony Pictures Entertainment, Inc. Culver City, United States

    We are looking for an Administrative Assistant to support the SVP of Business and Legal Affairs for our Game Shows division, headquartered in Culver City, CA. This role may also provide occasional departmental administrative support, as needed. The assistant will be a key member ...

  • Clayco

    Architectural Designer 2

    3 weeks ago

    Clayco Culver City, United States

    The Role · Lamar Johnson Collaborative (LJC) is looking to hire an Architectural Designer 2 to join our team in Chicago as a contributor to a variety of design projects, research, and conduct analysis to support our diverse and innovative Industrial Design practice. · Role Respon ...

  • Sony Pictures Entertainment, Inc.

    Manager, Responsible Sourcing

    2 weeks ago

    Sony Pictures Entertainment, Inc. Culver City, United States

    **Core Responsibilities** · - ** Business Intelligence**: Proactively understand the market to identify opportunities to reduce emissions through new product offerings, work with suppliers to adopt sustainable practices, suggest supplier incentives or other alternatives, and supp ...

  • Staffcare

    IT Technician

    3 weeks ago

    Staffcare Culver City, United States

    **Job Title: Level 2 Help Desk Support** · **Location: Culver City, CA** · **Duration: Contract** · **Role Summary** · **Duties and Responsibilities** · While other duties might be assigned by the supervisor or a supervisor's delegate, the Help Desk Specialist's primary responsib ...

  • Ellipse World Inc

    Assembly Line Operator

    3 weeks ago

    Ellipse World Inc Culver City, United States

    **Benefits**: · - Amazing team · - Start-up environment · - New facility to scale up · **Assembly Line Operator / EMV Module Fabricator** · Ellipse is a FinTech company that's shaping the future of smartcards. Our mission is to address the payment ecosystem's varied needs with ou ...

  • Amazon Services LLC

    Digital Program Manager

    2 weeks ago

    Amazon Services LLC Culver City, United States

    Master's degree or 5+ years of equivalent professional experience · - Strong attention to detail, end-to-end ownership, and driving results · - Clear verbal/written communication, including an ability to effectively communicate with diverse audiences, and both business and techni ...