Jobs
>
Dallas

    Customer Delivery Engineering Technical Leader - Dallas, United States - Glow Networks

    Glow Networks
    Glow Networks Dallas, United States

    2 weeks ago

    Default job background
    Description

    Job Description

    Job Description

    Customer Delivery Engineering Technical Leader

    Location: Dallas (Preferred), Austin, or other major US city

    • Leads customer delivery engagements and/or provides escalation support for large scale solutions and complex issues through deep technical expertise. Provides leadership capabilities and insight for creation and sharing of intellectual capital, influences the Engineering team to improve products, actively mentors and develops others.
    • Thought leader; collaborates cross functionally with internal stakeholders to showcase the value of Cisco services and solutions to customers.
    • Drives customer technology transitions, influencing solution architectures and services.
    • Builds customer simulations to resolve/validate complex problems and compatibility issues.
    • Leads creation and dissemination of technical collateral, intellectual capital, documentation, and knowledge transfer.
    • Provides technical expertise and escalation support in documenting and resolving technical problems found in products and solutions.
    • Mentors and develops others.

    Role Specific Responsibilities:

    • Contribute effectively to the areas of Customer Problem Resolution; Innovation; Engineering Engagement; Intellectual Capital; Talent Development.
    • Actively mentors and develops others.
    • Leads the creation and sharing of intellectual property (content, training) including digital intellectual property (e.g. scripts, software assets) in the most productive manner for various audiences, customers.
    • Interacts effectively with Engineering to solve complex problems, identifies serviceability issues, and drives resolution of the issues with Engineering and other organizations.
    • Provides technical expertise and guidance to resolve complex customer problems in support of escalations.
    • Owner and keeper of our culture.
    • Continuously learning and strengthening technical skills for relevant technical domain and adjacent technologies.
    • Based on project requirements, consults, and works with customers and Cisco stakeholders to plan, design, install, configure, integrate and/or optimize Cisco's suite of products, services to accelerate business outcomes.
    • Supports presale activities and translate business requirements into solution design.

    Scope:

    • Interfaces internally and externally with customers, senior leadership, other Engineers, Partners, field personnel, CAP Managers, and internal engineering departments and product organizations.

    Complexity:

    • Is a technical expert in a broad area covering multiple technologies. Applies expected product behavior across industry practices. Knows how the technology is expected to work in the industry.

    Expertise:

    • Typically requires BS in a technical field (CS/EE preferred) or equivalent plus 8+ years related experience.

    Project Specific

    Looking for a technical leader (SME in IOS-XE and SD-WAN) role based out of Dallas. Desired Education, Skills, and Certifications:

      • BS in a technical field (CS/EE preferred) or equivalent plus 15+ years related experience.
      • CCIE in Route & Switch; Service Provider; or Data Center Technologies - Required.
      • Must have solid Network design skills, with strong knowledge of networking fundamentals.
      • Extertise in Cisco SD-WAN solution on Catalyst platforms
      • Collaborate with clients to understand their business requirements and design robust SD-WAN solutions.
      • Architect, configure, and deploy Cisco SD-WAN components, including vManage, vSmart, vBond, vEdges, and cEdges.
      • Ensure seamless integration with existing network infrastructure.
      • Collaborate with cross-functional teams, including network operations, security, and project management, to ensure successful SD-WAN migrations and deployments.
      • Conduct, co-ordinate pre-deployment testing across an SD-WAN network with complex requirements.
      • Troubleshoot complex network issues and provide timely resolutions.
      • Define and enforce application-level QoS policies.
      • Ensure optimal performance for critical applications across the SD-WAN.
      • Extend SD-WAN connectivity to Azure and AWS using cloud SD-WAN routers (e.g., CSR routers).
      • Document solution designs, configurations, and best practices.
      • Familiarity with cloud platforms (AWS, Azure) and virtualization technologies.
      • Hands on experience in deploying and supporting Cisco Enterprise SD-WAN Routing Platforms
      • IP Routing, Inter-networking, LAN Switching, L3 VPN/VRF-Lite, BGP, ISIS, OSPF, EIGRP, inter-as routing, QoS, Ipv6, IP SLAs, RPVST+, MST, PIM, DMVPN, GETVPN, NetFlow, PfR.
      • Has moderate to advanced knowledge of software programmability, automation, orchestration, virtualization.
      • Prior Scripting, Python, and/or Linux experience with REST API is highly desired.
      • Ability to apply critical thinking to function effectively in ambiguous circumstances.
      • Successfully communicates difficult concepts. Guides, influences and persuades others either internally and externally.
  • Lockwood, Andrews & Newnam, Inc

    Senior Technical Leader

    1 week ago

    Lockwood, Andrews & Newnam, Inc Dallas, United States

    Overview · Lockwood, Andrews & Newnam, Inc. (LAN) is a full-service consulting firm offering planning, engineering and program management services. Founded in 1935, LAN has grown from its humble beginnings as a small Houston firm to a national leader in the heavy civil infrastruc ...

  • WTW

    Retirement Actuarial Technical Leader

    2 weeks ago

    WTW Dallas, United States Full time

    The Role · In this exciting role as a Technical Leader within the Actuarial Delivery Group (ADG), you will apply your technical and project management skills in the areas of retirement plan valuations, design, compliance, and risk and financial management for all types of retirem ...

  • Willis Towers Watson

    Retirement Actuarial Technical Leader

    2 weeks ago

    Willis Towers Watson Dallas, United States Full time

    Job Description · The Role · In this exciting role as a Technical Leader within the Actuarial Delivery Group (ADG), you will apply your technical and project management skills in the areas of retirement plan valuations, design, compliance, and risk and financial management for al ...

  • Glow Networks

    Customer Delivery Engineering Technical Leader

    3 weeks ago

    Glow Networks Dallas, United States

    Classification: · Non-Exempt · Grade: · E2 · Reports To: · Project Manager or Team Lead · Working Hours: · 8 to 12 hour shifts in a 24 X 7 schedule · Summary: · As an RF Data Collection Technician I, you will learn to collect cellular network baseline data and file reports ba ...

  • National Life Group

    Technical Leader

    1 week ago

    National Life Group Addison, United States

    · This is an important role in our Solutions Engineering organization reporting to the CTO. You will influence major transformation initiatives enabling technical solutions and providing learning about latest Technologies, APIs, and related integrations working with multiple Saa ...

  • National Life Group

    Technical Leader

    1 week ago

    National Life Group Addison, United States

    This is a pivotal role in our Architecture organization. You will influence major transformation initiatives enabling technical solutions and providing learning about latest Technologies, APIs, and related integrations working with multiple SaaS vendors. · As technical lead, you ...

  • Amazon Web Services, Inc.

    Healthcare & Life Sciences Solutions Architect, Aws

    2 weeks ago

    Amazon Web Services, Inc. Dallas, United States

    8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience · - Knowledge of software development tools and methodologies · - Working knowledge of cloud technolog ...

  • IBM Corporation

    Account Technical Leader

    1 week ago

    IBM Corporation Coppell, United States

    Introduction · At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are y ...

  • IBM

    Account Technical Leader

    1 week ago

    IBM Coppell, United States

    Introduction · At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are y ...

  • SYSCO

    Operations Trainer

    6 days ago

    SYSCO Dallas, United States Full time

    Company: · US1142 Buckhead Meat of Dallas, Inc.Zip Code: · 75237Minimum Level of Education: · High School or EquivalentMinimum Years of Experience: · 1 YearEmployment Type: · Full TimeTravel Percentage: · 0COMPENSATION INFORMATION: · The pay range provided is not indicative of ...

  • Lockwood Andrews and Newman

    Senior Technical Leader

    3 weeks ago

    Lockwood Andrews and Newman Fort Worth, United States

    Conducts Quality Assurance and Quality Control activities in reviewing project reports, design drawings, and specifications. Conducts Design Conceptual Reviews for complex projects. Provides technical guidance and recommendations to client in support Technical, Leader, Leadership ...

  • Dallas County Community College District

    Instructional Technology Assistant

    2 weeks ago

    Dallas County Community College District Dallas, United States

    All Job Postings will close at 12:01 a.m. CT on the specified Closing Date. To view the job posting closing date please return to the search for jobs page. · Weekly Work Hours · 40 · Compensation Range · N03-Hourly · Hourly Rate · $18.24 Hourly · FLSA · United States of America ( ...

  • SYSCO

    Maintenance Tech II

    1 week ago

    SYSCO Dallas, United States Full time

    Company: · US1107 FreshPoint Dallas, Inc.Zip Code: · 75244Minimum Level of Education: · High School or EquivalentMinimum Years of Experience: · 2 YearsEmployment Type: · Full TimeTravel Percentage: · COMPENSATION INFORMATION: · The pay range provided is not indicative of Sysco' ...

  • SYSCO

    Food Safety and Quality Assurance Technician

    1 week ago

    SYSCO Dallas, United States Full time

    Company: · US1142 Buckhead Meat of Dallas, Inc.Zip Code: · 75237Minimum Years of Experience: · 3 YearsEmployment Type: · Full TimeTravel Percentage: · 0COMPENSATION INFORMATION: · The pay range provided is not indicative of Sysco's actual pay range but is merely algorithmic and ...

  • Healthy Futures of Texas

    Health Educator Ii

    2 weeks ago

    Healthy Futures of Texas Dallas, United States

    **Health Educator II, Community Health Education** · **JOB DESCRIPTION** · **Position**: Health Educator II, Community Health Education · **Reports to**: Program Coordinator, Community Health Education · **Supervises**: N/A · **Position Type**: Full time, federally grant funded p ...

  • SYSCO

    Production Technician II – SSMG

    1 week ago

    SYSCO Dallas, United States Full time

    Company: · US1142 Buckhead Meat of Dallas, Inc.Zip Code: · 75237Minimum Level of Education: · High School or EquivalentMinimum Years of Experience: · 3 YearsEmployment Type: · Full TimeTravel Percentage: · 0COMPENSATION INFORMATION: · The pay range provided is not indicative of ...

  • SYSCO

    Fleet Technician III

    1 week ago

    SYSCO Dallas, United States Full time

    Company: · US0052 Sysco Portland, Inc.Zip Code: · 97070Minimum Level of Education: · High School or EquivalentMinimum Years of Experience: · 5 YearsEmployment Type: · Full TimeTravel Percentage: · 0COMPENSATION INFORMATION: · The pay range provided is not indicative of Sysco's ...

  • SYSCO

    Production Maintenance Technician III

    1 week ago

    SYSCO Dallas, United States Full time

    Company: · US1142 Buckhead Meat of Dallas, Inc.Zip Code: · 75237Minimum Level of Education: · High School or EquivalentMinimum Years of Experience: · 5 YearsEmployment Type: · Full TimeTravel Percentage: · 0COMPENSATION INFORMATION: · The pay range provided is not indicative of ...

  • SYSCO

    Spvs, Production

    1 week ago

    SYSCO Dallas, United States Full time

    Company: · US1107 FreshPoint Dallas, Inc.Zip Code: · 75244Minimum Level of Education: · High School or EquivalentMinimum Years of Experience: · 3 YearsEmployment Type: · Full TimeTravel Percentage: · COMPENSATION INFORMATION: · The pay range provided is not indicative of Sysco' ...

  • Lockwood, Andrews, & Newnam

    Senior Technical Leader

    2 weeks ago

    Lockwood, Andrews, & Newnam Fort Worth, United States

    Overview · Lockwood, Andrews & Newnam, Inc. (LAN) is a full-service consulting firm offering planning, engineering and program management services. Founded in 1935, LAN has grown from its humble beginnings as a small Houston firm to a national leader in the heavy civil infrastruc ...