Jobs
>
Dallas

    Customer Delivery Engineering Technical Leader - Dallas, United States - Glow Networks

    Glow Networks
    Glow Networks Dallas, United States

    15 hours ago

    Default job background
    Description

    Classification:
    Non-Exempt

    Grade:
    E2

    Reports To:
    Project Manager or Team Lead

    Working Hours:

    8 to 12 hour shifts in a 24 X 7 schedule

    Summary:


    As an RF Data Collection Technician I, you will learn to collect cellular network baseline data and file reports back to company HQ.

    Drive Testers use vehicles in the performance of their duties and use test equipment to collect sensitive cellular network data.

    RF Data Collection Technician I will work in varying locations and perform various aspects of the job.

    This job is a good fit for people who:

    Are seeking an entry level position with opportunity for career growth.
    Are interested in electronics, radio signal theory and cellular communications.

    Have a good understanding of computers and software such as MS Outlook, Word and Excel, GPS navigation, file transfer protocol, and technical cellular phone applications.

    Can quickly master new business and technology software programs.
    Have no travel, driving or workday restrictions and can drive at night for an extended time.
    Can safely multi-task in a vehicle.
    Are very flexible in work hours and locations.

    Essential Functions:
    Learn all aspects of the job quickly and work independently with little supervision
    Collect propagation and signal measurement data for the analysis of RF performance
    Measure field data for the base station to identify RF signals frequencies and respective power levels
    Follow test plans, follow test site scheduling, understand equipment calibration and setup, RF signal measurement and basic data analysis.
    Work independently days or nights to gather relevant RF data, as required by the project

    Other Functions:
    Independently plan routes and manage time required to execute the amount of work that is planned for the project timeline (day/week)
    Quickly learn and retain relevant system knowledge through applied learning, reading of standards documents or other documentation and review of test plan documents
    Resolve basic computer problems with navigation and data collection software
    Demonstrate basic understanding of RF theory
    Extended hours in a vehicle
    Work on day shift or night shift as needed
    Overnight hotel stays as needed, on occasion

    Requirements:
    Must be 21 or older
    Must be based in or near the specified work location
    Excellent driving record - with at least 2 years driving experience in the US
    College desired, high school Graduate required
    Must be willing to learn the TEMS, XCAL or other comprehensive RF data collection tools
    Must have basic Microsoft Word, Excel and Outlook skills
    Flexible to travel and work aggressive schedules including night shift
    Must be able to pass standard background check including driving record
    Good written and verbal English language communication skills
    Customer Delivery Engineering Technical Leader

    Department

    Engineering Ser - AS

    Office:
    Glow Networks

    Location

    18111 Preston Road Suite 400
    Dallas, TX, 75252, United States

    Customer Delivery Engineering Technical Leader

    Location:
    Dallas (Preferred), Austin, or other major US city
    Leads customer delivery engagements and/or provides escalation support for large scale solutions and complex issues through deep technical expertise.

    Provides leadership capabilities and insight for creation and sharing of intellectual capital, influences the Engineering team to improve products, actively mentors and develops others.

    Thought leader; collaborates cross functionally with internal stakeholders to showcase the value of Cisco services and solutions to customers.
    Drives customer technology transitions, influencing solution architectures and services.
    Builds customer simulations to resolve/validate complex problems and compatibility issues.
    Leads creation and dissemination of technical collateral, intellectual capital, documentation, and knowledge transfer.
    Provides technical expertise and escalation support in documenting and resolving technical problems found in products and solutions.
    Mentors and develops others.

    Role Specific Responsibilities:
    Contribute effectively to the areas of Customer Problem Resolution; Innovation; Engineering Engagement; Intellectual Capital; Talent Development.
    Actively mentors and develops others.
    Leads the creation and sharing of intellectual property (content, training) including digital intellectual property (e.g. scripts, software assets) in the most productive manner for various audiences, customers.

    Interacts effectively with Engineering to solve complex problems, identifies serviceability issues, and drives resolution of the issues with Engineering and other organizations.

    Provides technical expertise and guidance to resolve complex customer problems in support of escalations.
    Owner and keeper of our culture.
    Continuously learning and strengthening technical skills for relevant technical domain and adjacent technologies.

    Based on project requirements, consults, and works with customers and Cisco stakeholders to plan, design, install, configure, integrate and/or optimize Cisco's suite of products, services to accelerate business outcomes.

    Supports presale activities and translate business requirements into solution design.

    Scope:


    Interfaces internally and externally with customers, senior leadership, other Engineers, Partners, field personnel, CAP Managers, and internal engineering departments and product organizations.


    Complexity:
    Is a technical expert in a broad area covering multiple technologies. Applies expected product behavior across industry practices. Knows how the technology is expected to work in the industry.

    Expertise:
    Typically requires BS in a technical field (CS/EE preferred) or equivalent plus 8+ years related experience.
    Project Specific
    Looking for a technical leader (SME in IOS-XE and SD-WAN) role based out of Dallas.


    Desired Education, Skills, and Certifications:
    BS in a technical field (CS/EE preferred) or equivalent plus 15+ years related experience.
    CCIE in Route & Switch; Service Provider; or Data Center Technologies - Required.
    Must have solid Network design skills, with strong knowledge of networking fundamentals.
    Extertise in Cisco SD-WAN solution on Catalyst platforms
    Collaborate with clients to understand their business requirements and design robust SD-WAN solutions.
    Architect, configure, and deploy Cisco SD-WAN components, including vManage, vSmart, vBond, vEdges, and cEdges.
    Ensure seamless integration with existing network infrastructure.
    Collaborate with cross-functional teams, including network operations, security, and project management, to ensure successful SD-WAN migrations and deployments.
    Conduct, co-ordinate pre-deployment testing across an SD-WAN network with complex requirements.
    Troubleshoot complex network issues and provide timely resolutions.
    Define and enforce application-level QoS policies.
    Ensure optimal performance for critical applications across the SD-WAN.
    Extend SD-WAN connectivity to Azure and AWS using cloud SD-WAN routers (e.g., CSR routers).
    Document solution designs, configurations, and best practices.
    Familiarity with cloud platforms (AWS, Azure) and virtualization technologies.
    Hands on experience in deploying and supporting Cisco Enterprise SD-WAN Routing Platforms

    IP Routing, Inter-networking, LAN Switching, L3 VPN/VRF-Lite, BGP, ISIS, OSPF, EIGRP, inter-as routing, QoS, Ipv6, IP SLAs, RPVST+, MST, PIM, DMVPN, GETVPN, NetFlow, PfR.

    Has moderate to advanced knowledge of software programmability, automation, orchestration, virtualization.
    Prior Scripting, Python, and/or Linux experience with REST API is highly desired.
    Ability to apply critical thinking to function effectively in ambiguous circumstances.
    Successfully communicates difficult concepts. Guides, influences and persuades others either internally and externally.

    #J-18808-Ljbffr
  • WTW

    Retirement Actuarial Technical Leader

    2 weeks ago

    WTW Dallas, United States Full time

    The Role · In this exciting role as a Technical Leader within the Actuarial Delivery Group (ADG), you will apply your technical and project management skills in the areas of retirement plan valuations, design, compliance, and risk and financial management for all types of retirem ...

  • Willis Towers Watson

    Retirement Actuarial Technical Leader

    3 weeks ago

    Willis Towers Watson Dallas, United States Full time

    Job Description · The Role · In this exciting role as a Technical Leader within the Actuarial Delivery Group (ADG), you will apply your technical and project management skills in the areas of retirement plan valuations, design, compliance, and risk and financial management for al ...

  • Glow Networks

    Customer Delivery Engineering Technical Leader

    4 days ago

    Glow Networks Dallas, United States

    Job Description · Job DescriptionCustomer Delivery Engineering Technical Leader · Location: Dallas (Preferred), Austin, or other major US city · Leads customer delivery engagements and/or provides escalation support for large scale solutions and complex issues through deep techni ...

  • IBM Corporation

    account technical leader

    2 days ago

    IBM Corporation Coppell, TX, United States

    Introduction · At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are y ...

  • Lockwood Andrews and Newman

    Senior Technical Leader

    1 day ago

    Lockwood Andrews and Newman Fort Worth, United States

    Conducts Quality Assurance and Quality Control activities in reviewing project reports, design drawings, and specifications. Conducts Design Conceptual Reviews for complex projects. Provides technical guidance and recommendations to client in support Technical, Leader, Leadership ...

  • IBM

    account technical leader

    2 days ago

    IBM Coppell, TX, United States

    Introduction · At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are y ...

  • Lockwood, Andrews & Newnam, Inc

    Senior Technical Leader

    1 day ago

    Lockwood, Andrews & Newnam, Inc Fort Worth, United States

    Overview · Lockwood, Andrews & Newnam, Inc. (LAN) is a full-service consulting firm offering planning, engineering and program management services. Founded in 1935, LAN has grown from its humble beginnings as a small Houston firm to a national leader in the heavy civil infrastruc ...

  • Lockwood, Andrews, & Newnam

    Senior Technical Leader

    3 days ago

    Lockwood, Andrews, & Newnam Fort Worth, United States

    Overview · Lockwood, Andrews & Newnam, Inc. (LAN) is a full-service consulting firm offering planning, engineering and program management services. Founded in 1935, LAN has grown from its humble beginnings as a small Houston firm to a national leader in the heavy civil infrastruc ...

  • SYSCO

    Maintenance Tech II

    2 days ago

    SYSCO Dallas, United States Full time

    Company: · US1107 FreshPoint Dallas, Inc.Zip Code: · 75244Minimum Level of Education: · High School or EquivalentMinimum Years of Experience: · 2 YearsEmployment Type: · Full TimeTravel Percentage: · COMPENSATION INFORMATION: · The pay range provided is not indicative of Sysco' ...

  • SYSCO

    Food Safety and Quality Assurance Technician

    2 days ago

    SYSCO Dallas, United States Full time

    Company: · US1142 Buckhead Meat of Dallas, Inc.Zip Code: · 75237Minimum Years of Experience: · 3 YearsEmployment Type: · Full TimeTravel Percentage: · 0COMPENSATION INFORMATION: · The pay range provided is not indicative of Sysco's actual pay range but is merely algorithmic and ...

  • SYSCO

    Fleet Technician III

    2 days ago

    SYSCO Dallas, United States Full time

    Company: · US0052 Sysco Portland, Inc.Zip Code: · 97070Minimum Level of Education: · High School or EquivalentMinimum Years of Experience: · 5 YearsEmployment Type: · Full TimeTravel Percentage: · 0COMPENSATION INFORMATION: · The pay range provided is not indicative of Sysco's ...

  • SYSCO

    Production Maintenance Technician III

    2 days ago

    SYSCO Dallas, United States Full time

    Company: · US1142 Buckhead Meat of Dallas, Inc.Zip Code: · 75237Minimum Level of Education: · High School or EquivalentMinimum Years of Experience: · 5 YearsEmployment Type: · Full TimeTravel Percentage: · 0COMPENSATION INFORMATION: · The pay range provided is not indicative of ...

  • SYSCO

    Transportation Supervisor

    2 days ago

    SYSCO Dallas, United States Full time

    Company: · US0052 Sysco Portland, Inc.Zip Code: · 97070Minimum Years of Experience: · 1 YearEmployment Type: · Full TimeTravel Percentage: · 0COMPENSATION INFORMATION: · The pay range provided is not indicative of Sysco's actual pay range but is merely algorithmic and provided ...

  • SYSCO

    Spvs, Production

    2 days ago

    SYSCO Dallas, United States Full time

    Company: · US1107 FreshPoint Dallas, Inc.Zip Code: · 75244Minimum Level of Education: · High School or EquivalentMinimum Years of Experience: · 3 YearsEmployment Type: · Full TimeTravel Percentage: · COMPENSATION INFORMATION: · The pay range provided is not indicative of Sysco' ...

  • Skyline Enterprises

    IT Business Analyst Packaging Management

    1 day ago

    Skyline Enterprises Dallas, United States

    The Schwarz IT team manages the entire digital infrastructure and all software solutions for companies within the Schwarz Group. This includes the selection, provision, operation, and further development of IT infrastructures, platforms, and business applications. In order to sup ...

  • Horizon Dynamics

    Skilled Worker

    5 hours ago

    Horizon Dynamics Dallas, United States

    INTRODUCTION · As a market leader in energy infrastructure, SPIE SAG GmbH is seeking you to join their team in the CityNetworks & Grids division in Dallas as a SKILLED WORKER / CONSTRUCTION MACHINE OPERATOR CABLE CONSTRUCTION M/F/D starting as soon as possible. Location: Wupperta ...

  • Apex Ventures

    Parts Service Clerk"

    1 day ago

    Apex Ventures Dallas, United States

    IDEAL is one of the market leaders in the field of resistance welding technology. Our range of services includes the development, production and distribution of compact machines, modular standard versions and customized, task-specific special solutions. Our medium-sized company s ...

  • Spectrum Innovations

    Simulation of Team Leader"

    1 day ago

    Spectrum Innovations Dallas, United States

    About Voith Group · The Voith Group is a globally operating technology company. With its broad portfolio of systems, products, services, and digital applications, Voith sets standards in the energy, paper, raw materials, and transport & automotive markets. Founded in 1867, Voith ...

  • bioMerieux

    National Product Specialist-Immunoassay

    3 days ago

    bioMerieux Dallas, United States Full time

    The ideal candidate will reside in the Dallas or Houston areaPosition Summary As a part of the US Product Specialist team, the National Product Specialist Immunoassay is responsible for commercialization, implementation, and ongoing support of customers with the Immunoassay suite ...

  • WALGREENS

    IT Support Specialist Distribution Center

    2 days ago

    WALGREENS Waxahachie, United States Full time

    Job Summary: · Responsible for installation, upgrades, troubleshooting and repair of hardware and software on or related to desktop pc's, printers, pc hardware systems, pc networks, LAN and RF devices. Must possess strong interpersonal, decision making, problem solving and analyt ...