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    Customer Success Intern - Boston, United States - LeanIX GmbH

    LeanIX GmbH
    LeanIX GmbH Boston, United States

    3 weeks ago

    Default job background
    Employee
    Description

    We are looking for a customer-oriented and ambitious team player with exceptional analytical, communication and project management skills to join our Customer Success team. You will work alongside our global Customer Success team to operationalize insights on how we best support and drive value with our customers.

    Internship - Customer Success

    Hybrid and based in Massachusetts region, US

    WHAT IS WAITING FOR YOU?

    • Be a part of a modern Customer Success practice
    • Collaborate with a cross-functional global team
    • Work side-by-side with members of our Customer Success Operations and Customer Success Managers
    • Operationalize customer outcomes to drive insights for our team

    WHAT ARE WE LOOKING FOR?

    • 0-1 years of work, or course, experience in Computer Information Systems, IT Management or something similar
    • Strong computer science fundamentals are preferred
    • Strong communication and problem-solving skills
    • Have a data-driven understanding of Customer Success
    • MS Office / Excel experience preferred

    LeanIX, an SAP company, is a market leader for enterprise architecture management (EAM), driving the modernization of IT landscapes and continuous business transformation. Its software-as-a-service solutions empower organizations to create transparency, enabling them to visualize, assess and manage the transition towards their target IT architecture. By offering a data-driven and automated approach enhanced with AI, LeanIX helps organizations make sound decisions and collaborate more effectively. LeanIX serves over 1,000 companies globally across various industries, including more than 10% of the Fortune 500 and half of the German DAX 40. Headquartered in Bonn, and offices in Munich and Berlin (Germany), LeanIX also has a strong international presence with offices in Boston (USA), London (UK), Paris (France), Amsterdam (Netherlands), and Ljubljana (Slovenia). In November 2023, LeanIX became part of SAP. For more information, visit . Your application information might be therefore shared across both SAP and LeanIX recruiting and hiring teams.

    LeanIX is not just a product, in fact it's a great place to work. Colleagues from dozens of countries jointly make our vision reality. We believe in transparent communication, personal development, diverse workforce, innovation by creating ideas that prove useful and that our world-class team deserves the best software stack money can buy.

    At LeanIX we have a Hybrid Work Mode which means you work remotely from your home office and work from one of our offices. LeanIX teams and team members decide together on the work mode which suits them best. Next to that we have great benefits for you,

    LeanIX is committed to being an equal opportunity employer. Diversity is vital to driving the growth and success of our company. If you need an equitable interview process alternative, please let our team know at You will be treated with the utmost respect and confidentiality.

    All applicants will receive consideration for employment based on experience, qualifications, and competencies. LeanIX will not discriminate based on race, color, religion, belief, political affiliation, union membership, age, sex, pregnancy, sexual orientation, gender identity, national or ethnic origin, genetic information, creed, citizenship, disability, protected veteran or marital status, or any other status protected by applicable laws or regulations.

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