- Be a part of a modern Customer Success practice
- Collaborate with a cross-functional global team
- Work side-by-side with members of our Customer Success Operations and Customer Success Managers
- Operationalize customer outcomes to drive insights for our team
- 0-1 years of work, or course, experience in Computer Information Systems, IT Management or something similar
- Strong computer science fundamentals are preferred
- Strong communication and problem-solving skills
- Have a data-driven understanding of Customer Success
- MS Office / Excel experience preferred
Customer Success Intern - Boston, United States - LeanIX GmbH
Description
We are looking for a customer-oriented and ambitious team player with exceptional analytical, communication and project management skills to join our Customer Success team. You will work alongside our global Customer Success team to operationalize insights on how we best support and drive value with our customers.
Internship - Customer Success
Hybrid and based in Massachusetts region, US
WHAT IS WAITING FOR YOU?
WHAT ARE WE LOOKING FOR?
LeanIX, an SAP company, is a market leader for enterprise architecture management (EAM), driving the modernization of IT landscapes and continuous business transformation. Its software-as-a-service solutions empower organizations to create transparency, enabling them to visualize, assess and manage the transition towards their target IT architecture. By offering a data-driven and automated approach enhanced with AI, LeanIX helps organizations make sound decisions and collaborate more effectively. LeanIX serves over 1,000 companies globally across various industries, including more than 10% of the Fortune 500 and half of the German DAX 40. Headquartered in Bonn, and offices in Munich and Berlin (Germany), LeanIX also has a strong international presence with offices in Boston (USA), London (UK), Paris (France), Amsterdam (Netherlands), and Ljubljana (Slovenia). In November 2023, LeanIX became part of SAP. For more information, visit . Your application information might be therefore shared across both SAP and LeanIX recruiting and hiring teams.
LeanIX is not just a product, in fact it's a great place to work. Colleagues from dozens of countries jointly make our vision reality. We believe in transparent communication, personal development, diverse workforce, innovation by creating ideas that prove useful and that our world-class team deserves the best software stack money can buy.
At LeanIX we have a Hybrid Work Mode which means you work remotely from your home office and work from one of our offices. LeanIX teams and team members decide together on the work mode which suits them best. Next to that we have great benefits for you,
LeanIX is committed to being an equal opportunity employer. Diversity is vital to driving the growth and success of our company. If you need an equitable interview process alternative, please let our team know at You will be treated with the utmost respect and confidentiality.
All applicants will receive consideration for employment based on experience, qualifications, and competencies. LeanIX will not discriminate based on race, color, religion, belief, political affiliation, union membership, age, sex, pregnancy, sexual orientation, gender identity, national or ethnic origin, genetic information, creed, citizenship, disability, protected veteran or marital status, or any other status protected by applicable laws or regulations.
LeanIX's Continuous Transformation Platform offers SaaS solutions to help IT architects, IT asset managers, business leaders, and DevOps teams achieve transparency and control over their enterprise architecture, SaaS, and microservices landscapes.
LeanIX is not just a product; it's a great place to work. Each of our over 550 global employees plays a role in making our vision a reality. Together, we've combined our values to make a culture that drives innovation. This empowers us to build an essential software toolset that our customers can't do without.
Our vision: In a great workplace, employees are more engaged by having information in an understandable context and by feeling confident that decisions are made based on facts.