- Conduct outbound verification calls to speciality provider offices and facilities
- Validate and update address, fax number, insurance acceptance, and other agreed upon data to better power Oak Street Health's database and tools
- Seek additional information on the Internet, referral coordinator resources, and other sources of information to verify and holistically capture relevant information
- Document the information collected in a detail oriented manner, with no spelling errors, typos, or missing information
- Ability to translate referral and diagnostic knowledge into the outbound outreach to the specialty clinics and facilities to establish a relationship and capture the relevant information
- Become a resource for the TPS Team and care teams. Strive to be the go-to person when looking for specific information on specialty clinics, facilities, and insurance questions. Find areas for process improvement and bring forward recommendations to make work easier for your colleagues
- Encourage the teammates around you to deliver excellence and improve the end results
- Provide the highest level of customer service when interacting with specialty provider offices and facilities
- Provide support for inbound inquiries from care teams
- Other duties as assigned
- High School diploma or equivalent
- A flexible and positive attitude
- Knowledge of referral and diagnostic processing- preferred, but not required
- Experience in customer service and/or clinical reception preferred, but not required
- Detail oriented and an ability to document in a high quality manner
- Ability to multitask, prioritize, and manage time effectively
- Outstanding phone demeanor and etiquette
- High level of integrity
- Proficient PC skills, including basic Microsoft Excel / Google Spreadsheets skills
- US work authorization
- Someone who embodies being 'Oaky'
- Radiating positive energy
- Assuming good intentions
- Creating an unmatched patient experience
- Driving clinical excellence
- Taking ownership and delivering results
- Being relentlessly determined
- Mission-focused career impacting change and measurably improving health outcomes for medicare patients
- Paid vacation, sick time, and investment/retirement 401K match options
- Health insurance, vision, and dental benefits
- Opportunities for leadership development and continuing education stipends
- New centers and flexible work environments
- Opportunities for high levels of responsibility and rapid advancement
-
Network Verification Coordinator I
3 weeks ago
Oak Street Health Downers Grove, United States**Company**:Oak Street Health · **Title**:Network Verification Coordinator I · **Location**:Downers Grove, Charlotte, Remote · **Role Description**: · The Network Verification Coordinator I helps maintain and manage the Specialist Network the Third Party Services (TPS) Team relie ...
-
Network Verification Coordinator I
3 weeks ago
Oak Street Health Downers Grove, United StatesRole Description: · The Network Verification Coordinator I helps maintain and manage the Specialist Network the Third Party Services (TPS) Team relies upon to refer patients to specialists and facilities. The role conducts outbound calls and interacts with provider offices and fa ...
-
American College of Surgeons Chicago, United States**About the American College of Surgeons** · This exempt position will report to the Senior Manager, Accreditation and Verification Program Development in the Division of Research and Optimal Patient Care. It is based in our Chicago office and is a hybrid role: 3 days per week in ...
-
Midwestern University Downers Grove, United States**Summary** · The Patient Account Representative is one of a team of Patient Account Representatives who are responsible for performing a variety of front office procedures. The position reports to the Assistant Manager of Patient Accounts for the Midwestern University Dental Med ...
-
Midwestern University Downers Grove, United States**Summary** · The Patient Account Representative is one of a team of Patient Account Representatives who are responsible for performing a variety of front office procedures. The position reports to the Manager of Patient Accounts for the Midwestern University Multispecialty Clini ...
-
Front Desk Coordinator
4 days ago
North American Dental Group Downers Grove, United StatesOverview: · **Grove Dental Associates - Downers Grove, IL** · **Front Desk Coordinator** · **"Open Up" to A Whole New Dental Experience** · Imagine working in a place which delivers best in class patient care and focuses on putting every patient first, every visit. Our guiding pr ...
-
Quality Inspector Ii
4 days ago
RegalRexnord Downers Grove, United StatesThis position covers several areas of Inspection responsibility through-out the facility. This position is a critical link between the shop floor associates, and the engineering specifications and requirements. The person in this role will work 1st shift and will ensure that perf ...
-
HR Coordinator
3 weeks ago
Durham School Services Lisle, United StatesThe HR Coordinator will play a role in supporting various human resources functions and administrative duties within the organization. This position requires a detail-oriented individual with excellent communication and organizational skills, capable of managing multiple tasks in ...
-
Patient Care Coordinator
2 weeks ago
Pride Medical Equipment LLC Oakbrook Terrace, United States**Title: PATIENT CARE COORDINATOR** · **General**: Patient Coordinator works with referral sources, physician's offices and patients to ensure patients receive their equipment and/or supplies. Patient Coordinators communicate with company billing personnel to provide documents ne ...
-
Regulatory Research Specialist
3 weeks ago
Ascension Lisle, United StatesWe Are Hiring: · - **Department**: Research · - ** Schedule**: Full Time, Day Shifts · - ** Hospital**: Ascension Alexian Brothers · - ** Location**:Elk Grove Village, Illinois · What You Will Do: · Create and submit all required regulatory submissions related to research studies ...
-
HR Coordinator
2 weeks ago
Thunderbird LLC. Oak Brook, United States**HR Coordinator Position Overview** · **HR Coordinator Essential Functions** · - Providing primary day-to-day administrative support to the Human Resources and Accounting Departments. · - Acting as a liaison on administrative matters across the Thunderbird portfolio. · - Draftin ...
-
Accounts Payable Clerk
1 week ago
Ascent Industries Co Oak Brook, United States**About Ascent** · Ascent Industries is a partnership of industrial manufacturing companies pursuing innovation and growth. For over 75 years we've experienced growth across the tubular and specialty chemicals industries through continuous investment in our production processes a ...
-
Call Center Agent
3 weeks ago
Illinois Dermatology Institute Oak Brook, United StatesWe want to find the people who not only love dermatology but who blend in well with the team-based and patient-focused culture that drives IDI's greatest successes each day. If you consider yourself an innovative team player with a patient-first mindset, we'd love to hear from yo ...
-
Food and Beverage Lead Auditor
2 weeks ago
DNV Oak Brook, United States**About us**: · We are the independent expert in assurance and risk management. Driven by our purpose, to safeguard life, property, and the environment, we empower our customers and their stakeholders with facts and reliable insights so that critical decisions can be made with co ...
-
Foot And Ankle Specialists Of Illinois Algonquin, United StatesOur Ideal Candidate · Foot and Ankle Specialists of Illinois (FASI) is an established medical and surgical podiatry practice located in Algonquin, IL. We are looking to add a Front Desk Coordinator / Insurance Verification Specialist with at least 2+ years' of experience to our ...
-
Pharmacy Adjudication Specialist
1 week ago
Onco360 Woodridge, United StatesOnco360 Pharmacy is seeking a Pharmacy Adjudication Specialist at our Specialty pharmacy in **Woodridge, IL.** This will be a Full-Time position, **Monday to Friday 9:30am** - 6pm CST. **This position must be located within driving distance to our pharmacy, and will have a hybrid ...
-
Insurance Verification Specialist
1 week ago
Medulla Oak Brook, United States**General Description** · TVG-Medulla, LLC provides support and services to two comprehensive chiropractic care companies, Chiro One Wellness Centers and MyoCore Personalized Pain Care, both industry leaders in evidence-based, patient outcomes-centered care. · The insurance verif ...
-
Pharmacy Benefit Verification Specialist
1 day ago
Onco360 Woodridge, United States**Are you someone looking for professional career growth? **Onco360 Pharmacy is looking for **Pharmacy Benefit Verification Specialists** for our Pharmacy's located in Scottsdale, AZ, Houston, TX, and Woodridge, IL**.** Onco360 Pharmacy is a unique oncology pharmacy model created ...
-
Production Team Lead 3rd Shift
1 week ago
bioMerieux SA Lombard, United States**Description** · The position is responsible for leading the operation of equipment and resources used in the manufacturing of Prepared Culture Media plates, bottle and tubes in a cGMP compliant manner. · - The position may perform or assist in the setup, inspection, preventive ...
-
Administrative Assistant
1 day ago
Davey Tree Lombard, United StatesClient Experience Coordinator | Assistant Customer Service Representative · Invest in your future. Join one of the largest employee owned companies in the nation Davey Tree has a unique culture that focuses on the open exchange of ideas, community partnerships, a commitment to sa ...
Network Verification Coordinator I - Downers Grove, United States - Oak Street Health
Description
Job Description
Job DescriptionCompany: Oak Street Health
Title: Network Verification Coordinator I
Location: Downers Grove, Charlotte, Remote
Role Description:
The Network Verification Coordinator I helps maintain and manage the Specialist Network the Third Party Services (TPS) Team relies upon to refer patients to specialists and facilities. The role conducts outbound calls and interacts with provider offices and facilities via the phone, with the objective of validating information for billing to ensure that the information on the specialists offices and facilities are up to date.
The Network Verification Coordinator I plays a vital role to the TPS Team and the patients Oak Street Health serves as it validates and ensures the TPS Team has accurate information to refer patients to for the care that they need in a timely manner. A part of 'Rebuild healthcare as it should be', this person ensures that the patients can seek out the specialty care in a timely manner. The ideal candidate is detail oriented, at ease speaking with coordinators at specialty care clinics, and can be a resource for support to their teammates.
Core Responsibilities:
What are we looking for?
What does being 'Oaky' look like?
Why Oak Street Health?
Oak Street Health is on a mission to 'Rebuild healthcare as it should be'', providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patient's communities, and focused on the quality of care over volume of services. We're an organization on the move With over 150 locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody 'Oaky' values and passion for our mission.
Oak Street Health Benefits:
Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply.
Learn more at
