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    Sales Associate - New York, United States - EmblemHealth

    EmblemHealth
    EmblemHealth New York, United States

    2 weeks ago

    Default job background
    Description

    Responsibilities:

    Presenting and successfully closing client renewals by carefully analyzing the renewal prior to release to the client and preparing material to support the renewal proposal including handling all sales presentations.
    * Routinely visiting clients and/or their consultants and keeping clients informed of issues that may impact benefits and rates.
    * Overseeing and managing the administration of the client's benefit plan by initiating follow up resolution of all service inquiries involving claims, membership, billing and interpretation of contract provisions, benefits/plan design and other administrative requests originating from client groups in a timely fashion.
    * Focusing on client satisfaction, retention and growth while collaborating effectively with other areas of EmblemHealth to proactively prevent and resolve issues as needed.
    * Presenting client Statement of Experience and other year-end reports that highlight the value proposition of the plan.
    * Actively participating in the organizing and execution of sales campaigns such as annual reopeners for the purpose of increasing membership.
    * Developing strategies to identify opportunities with assigned client groups to upsell additional coverage and lines of business.
    * Remaining current with EmblemHealth's benefits and capabilities, industry trends, competitive strategies and governmental regulations.
    * Ensuring State licensure requirements are met and up to date.
    * Generating reports to management that communicate accurate, complete and current information on account status including competitive intelligence.
    * Working with community, civic and professional organizations to present information on health care issues, promoting a positive corporate image as well as attending client functions after business hours.
    * Maintaining records, preparing reports and written correspondence, direct materials, completing forms and documents in a timely and accurate manner.
    * Assisting less experienced Account Executives with more complex prospect and customer issues.
    * Acting as a team lead if assigned to the same book of business.
    * Serving as SME (subject matter expert) on process improvement issues for Account Management.
    * Representing Account Management in internal meetings by assuming an active role.
    * Performing other duties as assigned or required.

    Qualifications:

    Bachelor's degree preferred but not required
    * Minimum of 2 years of experience in a health insurance field
    * Licensed NYS Health/Life Agent
    * Proficient in Microsoft Word, Excel and PowerPoint
    * Must be goal driven
    * Must have strong presentation and excellent organizational skills
    * Must have the ability to multi-task
    * Must have excellent interpersonal skills
    * Excellent communication skills, both verbal and written

    Additional Information
    • Requisition ID:
    • Hiring Range: $24.47-$49.80 per hour
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