- Reporting to your manager product failure trends and serviceability issues with necessary supported documentation, ensuring accurate information and record keeping.
- Meeting customer demands by providing efficient, responsive, and accurate Field/Shop/onsite maintenance.
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- Showcasing strong customer communication and satisfaction skills.
- Maintaining the performance of assigned machines.
- Facilitating performance at a level which helps to achieve the branch/district's overall metric targets.
- Hold a High School diploma or equivalent experience required.
- Possess a basic understanding of internet environments and the ability to successfully complete the 120day introductory period and the PDIF (Printing and Digital Imaging Foundations) newhire class.
- Ability to travel (valid driver's license and acceptable driving record necessary).
- Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises.
- Must be able to lift 50 pounds and be active more than 50 percent of the time (walking, standing, stooping/kneeling).
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Digital Service Specialist - Roseland, NJ, United States - Canon Solutions America, Inc.
Description
US-NJ-RoselandCanon Solutions America, Inc.
Requisition ID: 25709
Category: Field Service
Position Type: Full-Time
Overview
If finding an effective fix and supporting customers with the highest level of service standards sounds appealing to you, Canon Solutions America, a leader in technology, solutions, and services, wants to know your story.
We're actively seeking a Digital Service Specialist to deliver amazing experiences and elevated efficiency within the routine maintenance of Canon-supported products in accordance with Service and Parts Standards.
ResponsibilitiesIn this position, you'll be accountable for:
Please note:
This is customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19.
Do you meet these requirements?About our Company - Canon Solutions America, Inc.
empowers companies of all sizes to succeed by supplying market leading enterprise, production, and large format printing solutions, supported by exceptional professional service offerings.
With unwavering dedication to promote professional innovation, Canon Solutions America, Inc.helps drive sustainability, nurture efficiency, and regulate costs through the unification of comprehensive digital and traditional printing and document management solutions.
As a wholly owned subsidiary of Canon U.S.A., Canon Solutions America, Inc. is headquartered in Melville, NY and has sales and service locations across the U.S. Our parent company, Canon Inc.(NYSE:
CAJ), which earned approximately $30.4 billion in global revenue in 2020, ranks third overall in U.S. patents granted in 2020 and was named one of Fortune Magazine's World's Most Admired Companies in 2020.
Canon Solutions America offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more.
We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor.
If you are not reviewing this job posting on our Careers' site , we cannot guarantee the validity of this posting.
#CSA
Workstyle Description
Full Time On Site (Hub) - This position requires full-time presence at your assigned office(s)/worksite(s)/territory.
Posting Tags
#PM20 #LI-KM1
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