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    Infrastructure Project Manager - Dallas, United States - BuzzClan

    BuzzClan
    BuzzClan Dallas, United States

    3 weeks ago

    Default job background
    Technology / Internet
    Description
    BuzzClan is an elite business consulting firm collaborating to provide software, advisory and implementation services. BuzzClan is a certified partner for most of the tier 1 cloud, hardware and software providers. Being a vertically integrated solutions company, BuzzClan is known for their capability in the IT Services space.

    Job Title: Infrastructure Project Manager

    Job Location: DownTown Dallas, TX onsite

    Job Tenure: Full Time

    Responsibilities and Duties:

    Core Infrastructure (Cloud and Physical):

    • Lead the planning, deployment, optimization, and management of Azure cloud services to ensure high availability, performance, resilience, security, scalability, and cost-effectiveness.
    • Provide technical expertise and guidance on infrastructure-related projects and initiatives, collaborating with technology teams to troubleshoot and resolve infrastructure issues promptly.
    • Develop and maintain documentation, policies, and procedures related to core infrastructure operations.

    Network Operations:

    • Manage and enhance the organization's network infrastructure, including LAN, WAN, and wireless networks, ensuring appropriate configuration, monitoring, and troubleshooting.
    • Implement and maintain network security measures to protect against cyber threats and unauthorized access.

    Employee Experience:

    • Lead efforts to enhance the overall employee experience through dedicated support teams, relevant technology solutions, policies, procedures, runbooks, and operational metrics.
    • Implement and manage technologies that improve remote work capabilities and flexibility.
    • Collaborate closely with executive management to understand and address specific technology needs, ensuring the availability and functionality of technology resources.
    • Assist in the evaluation and selection of technology solutions, negotiate contracts, and manage vendor relationships to ensure quality service and cost-effectiveness.
    • Collaborate with cross-functional teams to design and implement solutions aligned with business requirements and industry best practices.
    • Serve as a strategic partner to business leaders, aligning infrastructure initiatives with organizational goals.
    • Provide governance through appropriate metrics and KPIs to measure infrastructure performance and ensure alignment with business objectives.
    • Manage a team of infrastructure professionals, providing leadership, mentorship, and performance management.
    • Stay current with emerging technologies and industry trends, making recommendations for continuous improvement.
    • Foster a collaborative and innovative culture within the team, promoting continuous learning and development.

    Requirements:

    • Bachelor's degree in computer science, engineering, or related field; advanced degree preferred.
    • Minimum 8 years managing people in an infrastructure environment, with a focus on Microsoft Azure cloud services and Microsoft 365.
    • Hands-on technical expertise in Microsoft Azure, Microsoft 365, Windows and Mac OS environments, enterprise networks, information security, and SQL Server.
    • Strong technical expertise in networking, cloud computing, and helpdesk support.
    • Proven experience leading and managing cross-functional teams.
    • Excellent communication skills, with the ability to effectively communicate complex technical concepts to non-technical stakeholders.
    • Strong leadership skills with a track record of managing successful teams.
    • Strong problem-solving skills and ability to thrive in a fast-paced environment.
    • Relevant certifications such as Microsoft Certified: Azure Administrator Associate or Microsoft 365 Certified: Messaging Administrator Associate are a plus.
    • Experience in regulated environments, knowledge of risk management concepts, HIPAA regulations, SOC II standards a plus.
    • Exceptional customer service orientation.
    • Experience implementing and operating ITIL and IT governance processes.
    • Strong process-oriented mindset and skill set.
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