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    Restaurant General Manager - Phoenix, AZ, United States - KRAF, Inc. dba Burger King

    KRAF, Inc. dba Burger King
    KRAF, Inc. dba Burger King Phoenix, AZ, United States

    2 weeks ago

    Default job background
    Restaurants / Food Service
    Description
    Restaurant General Manager - Burger King #16209
    1970 W Baseline Rd, Phoenix AZ 85041


    SUMMARY

    The Restaurant General Manager (RGM) has overall responsibility for managing daily operations of a single restaurant employees) ensuring delivery on guest satisfaction, and ensuring desired restaurant outcomes (i.e., increased sales, profitability, and employee retention).

    The RGM leads the restaurant management team and oversees the financial controls, operations, people development, Guest service and BKC compliance within the restaurant across all shifts.

    An RGM should be able to work long and/or irregular shifts, including extra shifts, as needed, for proper functioning of the restaurant.

    This position is overseen by a District Manager (DM) and directly manages Team Members, Shift Coordinators and Assistant Managers.

    This position interacts with restaurant team members, restaurant management, DM's, customers, members of the field operations team and outside vendors.


    RESPONSIBILITIES
    Directs efficient and accurate preparation and sale of products to maximize guest satisfaction
    Ensures preventive maintenance of restaurant facility and equipment is completed in accordance with Company standards
    Motivates and directs team members to exceed customer expectations with fast and friendly service in clean surroundings.
    Provides coaching and feedback to Team Members, Shift Coordinators and Assistant Managers
    Assumes full responsibility for restaurant profit and loss management by implementing marketing strategies and following cash control/security procedures
    Maintains inventory, manages labor, and applies financial reporting analysis to enhance restaurant results
    Enforces compliance with government regulations, BKC Market Policy, employment laws, food safety, BKC Security
    Policy, operations, and BKC policies and procedures relating to all restaurant activities across shifts.
    Leads restaurant management team in recruiting, selecting, hiring and retaining effective team talent
    Available to work evenings, weekends and holidays
    Prompt and regular attendance for assigned shifts, meetings and training

    MINIMUM QUALIFICATIONS:
    Must be at least eighteen (18) years of age*Complete all internal certification programs
    1-2 years of restaurant management experience
    Strong understanding of P&L interpretation and management to influence profitability
    Ability to prioritize and organize own and others' work and time to meet deadlines and objectives
    English Language Preferred
    Willingness to Travel Preferred
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