General Manager - Phoenix, United States - Homewood Suites Phoenix - Biltmore

Description

The _
_Homewood Suites Phoenix - Biltmore __is looking for an enthusiastic _
_General Manager__ to join our team.

Managed by Crestline Hotels and Resorts, our hotel offers competitive wages, great benefits and provides a positive workplace for all our employees.

_


Overview:

Crestline Hotels & Resorts is currently hiring for a
General Manager. The ultimate mission of this role will be to provide guidance to one of Crestlines multi million dollar business units by providing strong leadership and unparalleled customer service initiatives.

A strong predictor of success for the General Manager will be the ability to:

• Balance strategic planning with hands-on execution out on the floor in a fast-paced environment
• Develop cohesion with associates and maximize each ones potential
• Keep current market share as well as aggressively grow new prospects within the market, especially from nearby competition
• Successfully interact with Hotel Ownership, all key leaders and staff across the hotel, as well as key corporate staff

Key Duties & Responsibilities:

• Strong focus and adherence to three of Crestlines key success measures i.e. Revenue Index, Flex/Flow, and Guest Satisfaction your ability to influence and increase these upon starting is key
• Staff Optimization develop a plan for all newly hired and current leaders so they understand their mission and have the tools to offer unparalleled service, satisfaction, and success within the first 30 days
• Develop and get to know key players to include Hotel Ownership and Field/Corporate Staff within the first 30 days
• Develop a positive relationship with all Sales staff to include onsite Sales as well as Regional Director of Sales and corporate Sales & Marketing Leadership

Education and Experience:

• Previous 2+ years of General Manager experience within a busy Select Service Hotel required, or 4+ years as an Assistant General Manager
• Experience with hotel information systems and accounting systems pertinent to the brand
• Premium brand experience highly preferred (Hilton, Hyatt, Marriott or IHG)
• Crestline Hotels & Resorts is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status._

Brand:
Homewood Suites Phoenix - Biltmore

Address: 2001 E. Highland Ave Phoenix, AZ

Property Description:
Homewood Suites Phoenix - Biltmore

Property Number: 377